Account Executive for Amazon Freight Services

vor 3 Wochen

Munich, Bayern, Deutschland Amazon TA Vollzeit
About Amazon Freight
Amazon Freight is an innovative freight service launched by Amazon, designed to facilitate the transportation of products in bulk across Europe for businesses of all sizes. This technology-driven service is rapidly expanding within the European market and is part of the Amazon Transportation Services organization, which oversees many of Amazon's premier logistics and transportation operations.

Position Overview
We are seeking a dedicated Account Manager based in Munich, responsible for cultivating and expanding our existing shipper portfolio. This role involves building strong relationships, engaging with clients, and ensuring an exceptional shipper experience. The ideal candidate will be analytical, customer-focused, and possess a commercial background, capable of collaborating effectively with internal teams while actively contributing to business growth.

Key Responsibilities
  • Develop and enhance relationships with a portfolio of small to medium-sized businesses, achieving volume targets through exceptional service.
  • Maintain high engagement levels with shippers through consultative account management, proactively addressing their challenges.
  • Establish strong connections with key stakeholders both within the portfolio and internally.
  • Act as the customer advocate to influence product development and enhancements.
  • Identify and spearhead new commercial initiatives to address customer pain points and enhance the shipper experience.
  • Lead by example, mentoring team members to ensure collective success.

Daily Responsibilities
As an Account Manager, you will be stationed at one of our corporate sites, closely monitoring all aspects of the shipping process. This role provides visibility into the entire shipping operation, allowing you to effectively guide our shippers. You will manage all facets of partner relationships, from contract negotiations to performance tracking and service upselling.

Team Overview
The Amazon Transportation Services (ATS) team is essential to Amazon's operational efficiency. As part of ATS, you will join a diverse group that plays a crucial role in our success. Utilizing various transport methods and state-of-the-art sortation centers, you will contribute to optimizing Amazon's transportation processes. Our team leverages data to inform decisions, driving innovation and efficiency while prioritizing safety and the well-being of our employees.

Qualifications
Basic Qualifications:
  • Bachelor's degree or equivalent experience.
  • Proven experience in business development, partner management, sales, or alliance management.
  • Strong analytical skills with experience in using data to drive improvements.
  • Fluent in verbal and written English and German.

Preferred Qualifications:
  • Master's degree or equivalent experience.
  • Experience in stakeholder management, engaging with diverse stakeholders across various organizational levels.
  • Proficiency in an additional language (written and verbal), such as Mandarin, Italian, or French.

Amazon is committed to fostering a diverse workforce and believes that diversity is key to our success. We make hiring decisions based on experience and skills, valuing your passion for discovery, innovation, and simplification. Protecting your privacy and data security is a top priority for Amazon.

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