Account Executive for Amazon Freight Services

vor 4 Wochen

Munich, Bayern, Deutschland Amazon TA Vollzeit
Overview
Amazon Freight is an innovative freight service designed for businesses of all sizes, enabling them to utilize Amazon's extensive logistics capabilities for bulk transportation across Europe. This rapidly expanding service is part of Amazon's Transportation Services organization, which oversees top-tier logistics and transportation operations.

Position Summary
We are seeking a dedicated Account Manager based in Munich, responsible for cultivating and expanding our existing shipper portfolio. This role emphasizes relationship management, engagement initiatives, and ensuring an exceptional experience for our shippers. The ideal candidate will be analytical, customer-focused, and possess a strong commercial background, ready to collaborate with internal teams to drive business growth.

Key Responsibilities
  • Develop and enhance relationships with a portfolio of small to medium-sized businesses, achieving volume targets through exceptional service.
  • Maintain high engagement levels with shippers through consultative account management, proactively addressing their challenges.
  • Establish strong connections with key stakeholders both within the portfolio and internally.
  • Act as the customer advocate to influence product development and enhancements.
  • Identify and spearhead new commercial initiatives to alleviate customer pain points and enhance the shipper experience.
  • Lead by example, mentoring team members to ensure collective success.

Daily Responsibilities
As part of our corporate team, you will oversee various aspects of the shipping process, ensuring visibility to guide our shippers effectively. You will manage all facets of partner relationships, from contract negotiations to performance tracking and service upselling.

Team Overview
The Amazon Transportation Services (ATS) team is crucial to our operational success. As a member of ATS, you will join a diverse group that leverages air, sea, and road transport, along with state-of-the-art sortation centers, to optimize Amazon's transportation efficiency. Our team utilizes data-driven insights to inform decisions, enhancing innovation and operational effectiveness while prioritizing safety.

Qualifications
  • Bachelor's degree or equivalent experience.
  • Proven track record in business development, partner management, sales, or alliances.
  • Experience in using data and metrics to drive improvements.
  • Fluency in English and German, both written and verbal.

Preferred Qualifications
  • Master's degree or equivalent experience.
  • Experience in managing multiple stakeholders at various organizational levels.
  • Proficiency in an additional language, such as Mandarin, Italian, or French, is a plus.

Amazon is committed to creating a diverse workforce and values the unique contributions of each employee. We prioritize your privacy and the security of your data throughout the recruitment process.

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