Head of Customer Success

**Lerne Dein Team Kennen**: Als Head of Customer Success Management wirst Du die Leitung unseres Customer Success Management Teams übernehmen. Dieses Team besteht aus verschiedenen Rollen, darunter 1st Level Support, Sales, Customer Success und Key Account Management. Deine Hauptaufgabe besteht darin, das Customer Success Management effizient zu gestalten,...

With unmatched technology and category-defining innovation, Icertis pushes the boundaries of what’s possible with contract lifecycle management (CLM). The AI-powered, analyst-validated Icertis Contract Intelligence (ICI) platform turns contracts from static documents into strategic advantage by structuring and connecting the critical contract information...

Your new role Are you ready to join us on an exciting road trip? We are an up-and-coming startup and have set ourselves the goal of revolutionizing parking space management. With our innovative technology, we are ready to transform mobility and open up new avenues. Imagine that you are largely responsible for our growth and success. Your focus is on...

**About the Team**: The Customer Success Management team (CSM) is part of Customer Experience, which also includes Renewals, Customer Education, and Support teams. CSMs work with our Enterprise-licensed customers to help them collaborate and innovate with Miro continuously, resulting in high retention and expansion rates. **About the Role**: Miro is looking...

**Your new role**: Bist du bereit, uns auf einem spannenden Roadtrip zu begleiten? Wir sind ein aufstrebendes Startup und haben uns zum Ziel gesetzt, das Parkraummanagement auf den Kopf zu stellen. Mit unserer innovativen Technologie sind wir bereit, die Mobilität zu transformieren und neue Wege zu eröffnen. Stell dir vor, du bist maßgeblich für unser...

Wir suchen einen neuen Head of (m/w/d) für den Bereich Sales und Customer Success, der Lust hat, unsere Vertriebs- und Customer Success Strategie weiterzuentwickeln und durch gezielte Prozesse sowie Teamentwicklung unsere Wachstumsziele zu erreichen. Die Position des Head of Sales & Customer Success (m/w/d) erlaubt dir, in einem wachsenden Unternehmen...

About Userlane Userlane is an award-winning Digital Adoption Platform that empowers organizations to understand and improve the value of their technology investments. If you want to drive meaningful change for employees and employers alongside some of the most talented and dynamic people you’ve worked with, Userlane might be the perfect place for...

Your Mission As a Head of Customer Success, you will bring our CS team and processes to the next level. You will be responsible for defining a CS playbook, shaping the Predium solution and ensuring a stellar customer experience. You will work closely with our Product and Sales teams to implement scalable solutions that meet the needs of our customers. Your...

AufgabenAls Head of Customer Success Management übernimmst du eine zentrale Rolle bei der Gestaltung der Kundenbeziehungen und der Förderung des Unternehmenswachstums. Du sorgst dafür, dass unsere Kunden zufrieden und begeistert sind, und hebst Kundenbindung und -wachstum auf ein völlig neues Level.VerantwortlichkeitenVerantwortung für den...

AufgabenVerantwortung für den strategischen und operativen Aufbau der Customer Success Funktion.Erreichung unserer Net Revenue Retention Ziele, um den Customer Success weiterhin als Wachstumstreiber für simpleclub zu entwickeln.Definition und Umsetzung der Strategie für das Customer Success Team im Einklang mit der übergeordneten...

Als Werkstudent\*in Customer Success Operations Associate (m/w/d) arbeitest du eng mit dem Leiter unseres Customer Success Teams zusammen und unterstützt bei der Optimierung und Skalierung unserer Customer Success Prozesse. Aufgaben - Unterstützung bei der Implementierung von Optimierungsmaßnahmen in unseren Customer Success Prozessen, um Effizienz,...

Wir suchen dich, um eines der größten Probleme unserer Gesellschaft zu bekämpfen: Lebensmittelverschwendung. Mit diesem Ziel vor Augen ist es deine Hauptaufgabe unser Customer Success Team und die Prozesse zum Onboarding, der Betreuung und dem Ausbau unserer Kunden zu leiten. Dabei arbeitest du auch eng mit unserem Tech-Team sowie unserem Sales Team...

About the RoleMongoDB is seeking a highly motivated and experienced Customer Success Manager to join our team. As a key member of our Customer Success organization, you will be responsible for establishing and maintaining strong relationships with our customers, ensuring their success with our products and services.Key ResponsibilitiesBuild and maintain...

As a key member of our team, you will be responsible for leading the transformation of customer satisfaction at Carly. With a focus on data-driven strategies, you will streamline workflows, optimize customer support processes, and champion a culture of continuous improvement. Your expertise will set new benchmarks in customer success excellence and the Carly...

As a key member of our team, you will play a vital role in driving customer satisfaction and success at Carly. Our company is a cartech leader, providing curated repair and maintenance knowledge to millions of car enthusiasts worldwide. We empower our customers with actionable advice, enabling them to take control of their vehicle's maintenance and...

MongoDB is seeking a highly motivated and experienced Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for establishing and maintaining strong relationships with our customers, understanding their business needs, and providing strategic guidance to help them achieve their goals.The ideal candidate will have a...

Job OverviewThe Customer Success Manager at ThunderSoft Europe plays a pivotal role in ensuring the success, satisfaction, and growth of our client portfolio, particularly in the IT outsourcing space. This role requires expertise in managing client relationships, delivering high-value solutions, and leveraging sales skills to expand our business. The CSM...

Customer Success Transformation LeadAt Carly, we're on a mission to revolutionize car repair and maintenance for millions of car enthusiasts worldwide. As our Customer Success Transformation Lead, you'll play a pivotal role in driving this transformation by leading a dynamic team to deliver exceptional customer experiences.Key Responsibilities:Collaborate...

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OUR VISION NavVis is one of Europe’s leading deep tech startups and the global leader in dynamic 3D scanning and digital twins for buildings and industrial assets. Out of Munich (HQ), Birmingham, NYC, LA and Shanghai our team of 350+ is on a mission: Bridge the gap between the physical and digital world. We are revolutionizing our industry with a novel...