Customer Success Managerin
vor 4 Wochen
Customer Success Manager
Are you passionate about helping customers succeed in the digital world? Are you experienced in project management and strategic consulting? Join our team at UNIDY, a company dedicated to empowering customers to take control of their data and digital offerings.
As a Customer Success Manager at UNIDY, you will:
- Manage and develop a specialized customer portfolio through the entire lifecycle
- Identify transformation and marketing initiatives to guide customers and internal resources
- Build long-term relationships with customers and provide sustainable support
- Analyze customer satisfaction metrics and implement improvements
- Collaborate with the Customer Success team to enhance user experience
- Create documentation to support customers in utilizing UNIDY effectively
- Take an active role in building the Customer Success department
To qualify for this role, you should have:
- Experience in project management and digital services integration
- Strong empathy and relationship-building skills
- Knowledge of digital transformation and data management
- Problem-solving abilities and a proactive mindset
- Desire to take ownership and shape a department in a growing company
- Fluency in German and English
Join us at UNIDY and be part of a dynamic and supportive work environment where your contributions make a real difference. We offer flexible working arrangements, a focus on personal growth, and the opportunity to work with top clients in sports and publishing industries.
Ready to join UNIDY? Contact us today
We look forward to meeting you
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