Customer Success Managerin

vor 4 Wochen


Berlin, Berlin, Deutschland Unidy GmbH Vollzeit

Customer Success Manager

Are you passionate about helping customers succeed in the digital world? Are you experienced in project management and strategic consulting? Join our team at UNIDY, a company dedicated to empowering customers to take control of their data and digital offerings.

As a Customer Success Manager at UNIDY, you will:

  • Manage and develop a specialized customer portfolio through the entire lifecycle
  • Identify transformation and marketing initiatives to guide customers and internal resources
  • Build long-term relationships with customers and provide sustainable support
  • Analyze customer satisfaction metrics and implement improvements
  • Collaborate with the Customer Success team to enhance user experience
  • Create documentation to support customers in utilizing UNIDY effectively
  • Take an active role in building the Customer Success department

To qualify for this role, you should have:

  • Experience in project management and digital services integration
  • Strong empathy and relationship-building skills
  • Knowledge of digital transformation and data management
  • Problem-solving abilities and a proactive mindset
  • Desire to take ownership and shape a department in a growing company
  • Fluency in German and English

Join us at UNIDY and be part of a dynamic and supportive work environment where your contributions make a real difference. We offer flexible working arrangements, a focus on personal growth, and the opportunity to work with top clients in sports and publishing industries.

Ready to join UNIDY? Contact us today

We look forward to meeting you



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