![LiveEO GmbH](https://media.trabajo.org/img/noimg.jpg)
Customer Success Manager
vor 3 Wochen
At LiveEO GmbH, we are at the forefront of transforming the satellite analytics sector by integrating Space Technology with Artificial Intelligence to address pressing global challenges. Our pioneering satellite-based monitoring solutions empower infrastructure operators and industrial enterprises to enhance their operations in an environmentally friendly, secure, and efficient manner.
Utilizing state-of-the-art artificial intelligence, LiveEO analyzes satellite imagery to provide critical insights to enterprise clients around the globe. With an ambitious goal to monitor 1 billion assets worldwide by 2030, our diverse international team is committed to creating something remarkable.
Exciting Opportunity: Customer Success ManagerKey Responsibilities:- Lead and cultivate a high-performing customer success team.
- Refine customer onboarding processes to ensure smooth integration.
- Oversee customer support and nurture strong client relationships.
- Align customer success initiatives with organizational goals.
- Collaborate with various departments to guarantee a unified customer experience.
- Bachelor's degree in Business Administration, Marketing, or a related discipline.
- Previous experience in SaaS customer success or account management roles.
- Proven leadership and effective communication abilities.
- Expertise in data-driven decision-making.
- Capacity to work collaboratively and advocate for client needs.
- Contribute to an innovative product with a global influence.
- Flexible working hours and a hybrid work environment.
- Opportunities for professional growth and creative input.
- Support for work-life balance and overall well-being.
- Participate in team-building activities within a supportive culture.
- Central office location with various perks and benefits.
- Potential involvement in stock option programs and additional incentives.
- Experience a diverse and international workplace.
Founded in 2018 and based in Berlin, LiveEO specializes in risk modeling for assets and infrastructure through advanced technology. With a multicultural workforce of over 100 professionals, we are dedicated to fostering innovation and sustainability within the industry.
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