Customer Success Partner Manager

Vor 6 Tagen


Berlin, Berlin, Deutschland KNIME AG Vollzeit
About the Role

We are seeking a skilled Customer Success Partner Manager to join our team at KNIME AG. As a key member of our customer success team, you will be responsible for developing and maintaining strong relationships with our partners, including services companies, resellers, and system integrators.

Key Responsibilities
  • Partner Relationship Management: Develop and maintain strong relationships with our partners to ensure their success and growth.
  • Customer Success Enablement: Empower a growing list of enterprise accounts and their chosen delivery partners to solve their complex business problems with the adoption, use, and mastery of the KNIME Enterprise software.
  • Strategy Development: Create and implement strategies to enable partners on customer success activities for their customers, to ensure retention and growth.
  • Internal Collaboration: Collaborate with other KNIME teams to realize the goals of our customers and ensure best-in-class onboarding, adoption, and use of KNIME Server software.
  • Communication and Feedback: Proactively engage with partners to support them with implementing customer success, and ensure feedback from customers and partners is clearly communicated within KNIME.
  • Reporting and Updates: Provide regular reports and updates to internal stakeholders on the progress of renewals and expansion opportunities.
About KNIME AG

KNIME AG is a fast-growing international Enterprise Software company. We build innovative software to help individuals and organizations make sense of their data through an intuitive, visual approach to data analytics and through integrations to the most advanced data science and AI/ML techniques on the market.

At KNIME AG, we are an open-source company, which requires us to challenge and rethink conventional commercial strategies and ensure that the user – whether free or commercial – is at the center of every decision being made. We are used by many Fortune 500 enterprise customers, across 50 countries.



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