Aktuelle Jobs im Zusammenhang mit Customer Success Professional - Berlin, Berlin - Atlas Metrics
-
Customer Success Professional
vor 1 Woche
Berlin, Berlin, Deutschland doinstruct Software GmbH VollzeitCustomer Success at doinstruct Software GmbHWe are looking for a skilled professional to help us drive customer success and growth. As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our customers, ensuring they achieve their goals and objectives with our software.Your Key Responsibilities:Develop...
-
Customer Success Professional
vor 4 Wochen
Berlin, Berlin, Deutschland THRYVE VollzeitJoin Our Team as a Customer Success ManagerWe're a innovative company that's revolutionizing the way people handle their tax returns. Our goal is to make simplicity a reality, and we're looking for a talented Customer Success Manager to help us achieve it.About the Role:We're seeking a seasoned professional with a background in Fintech, TaxTech, or B2B/B2C...
-
Customer Success Professional
vor 4 Wochen
Berlin, Berlin, Deutschland THRYVE VollzeitJoin Our Team as a Customer Success ManagerWe're a innovative company that's revolutionizing the way people handle their tax returns. Our goal is to make simplicity a reality, and we're looking for a talented Customer Success Manager to help us achieve it.About the Role:We're seeking a seasoned professional with a background in Fintech, TaxTech, or B2B/B2C...
-
Customer Success Professional
vor 3 Wochen
Berlin, Berlin, Deutschland AppsFlyer VollzeitUnlock Client Success with Our TeamWe're seeking a highly skilled Customer Success Manager to join our team at AppsFlyer. As a key member of our customer-facing team, you'll be responsible for driving client success and growth.Key Responsibilities:Manage client accounts across technical, business, support, product, and help them achieve their goalsOnboard...
-
Customer Success Professional
vor 3 Wochen
Berlin, Berlin, Deutschland AppsFlyer VollzeitUnlock Client Success with Our TeamWe're seeking a highly skilled Customer Success Manager to join our team at AppsFlyer. As a key member of our customer-facing team, you'll be responsible for driving client success and growth.Key Responsibilities:Manage client accounts across technical, business, support, product, and help them achieve their goalsOnboard...
-
Customer Success Professional
vor 4 Wochen
Berlin, Berlin, Deutschland THRYVE VollzeitJoin Our Team as a Customer Success ManagerWe are a innovative company that takes simplicity to the next level with your tax returns all from the touch of your phone.We are now on the search for a Customer Success Manager based in Berlin.Key Responsibilities:Manage leads from first contact to contractExcellent communication abilities (internal and...
-
Customer Success Professional
vor 4 Wochen
Berlin, Berlin, Deutschland THRYVE VollzeitJoin Our Team as a Customer Success ManagerWe are a innovative company that takes simplicity to the next level with your tax returns all from the touch of your phone.We are now on the search for a Customer Success Manager based in Berlin.Key Responsibilities:Manage leads from first contact to contractExcellent communication abilities (internal and...
-
Customer Success Professional
Vor 6 Tagen
Berlin, Berlin, Deutschland AppsFlyer VollzeitAbout the Role:We are seeking a highly skilled Customer Success Professional to join our team at AppsFlyer. As a key member of our customer-facing team, you will be responsible for managing clients' accounts on all levels, from technical to business, and helping them succeed in their goals.Key Responsibilities:Onboard new customers and provide them with the...
-
Customer Success Professional
vor 4 Wochen
Berlin, Berlin, Deutschland THRYVE VollzeitTransform Tax Returns with SimplicityAt THRYVE, we're revolutionizing the way people interact with their tax returns. As a key member of our team, you'll play a crucial role in ensuring our customers have a seamless experience.About the RoleWe're seeking a highly skilled Customer Success Manager to join our Berlin-based team. As a Customer Success Manager,...
-
Customer Success Professional
vor 4 Wochen
Berlin, Berlin, Deutschland THRYVE VollzeitTransform Tax Returns with SimplicityAt THRYVE, we're revolutionizing the way people interact with their tax returns. As a key member of our team, you'll play a crucial role in ensuring our customers have a seamless experience.About the RoleWe're seeking a highly skilled Customer Success Manager to join our Berlin-based team. As a Customer Success Manager,...
-
Customer Success Professional
vor 2 Wochen
Berlin, Berlin, Deutschland AppsFlyer VollzeitCustomer Success ManagerAt AppsFlyer, we're looking for a seasoned Customer Success Manager to join our team. As a key member of our customer-facing team, you'll be responsible for ensuring our clients achieve their goals and get the most out of our platform.Key Responsibilities:Manage client accounts across all levels, providing technical, business, and...
-
Customer Success Professional
vor 2 Wochen
Berlin, Berlin, Deutschland AppsFlyer VollzeitUnlock Client Success with Our TeamWe're seeking a highly skilled Customer Success Manager to join our team at AppsFlyer. As a key member of our client-facing team, you'll be responsible for driving client success and growth through strategic account management, client training, and feedback.Key Responsibilities:Manage client accounts across technical,...
-
Customer Success Professional
vor 2 Wochen
Berlin, Berlin, Deutschland AppsFlyer VollzeitUnlock Client Success with Our TeamWe're seeking a highly skilled Customer Success Manager to join our team at AppsFlyer. As a key member of our client-facing team, you'll be responsible for driving client success and growth through strategic account management, client training, and feedback.Key Responsibilities:Manage client accounts across technical,...
-
Customer Success Professional
vor 1 Monat
Berlin, Berlin, Deutschland THRYVE VollzeitExperience the Power of Simplicity in Tax ReturnsPosition: Customer Success SpecialistLocation: BerlinWe are a pioneering company that's revolutionizing the way people handle their tax returns with our innovative mobile solutions. Our team is on the lookout for a skilled Customer Success Specialist to join us in Berlin.Key Responsibilities:4+ years of...
-
Customer Success Professional
vor 1 Monat
Berlin, Berlin, Deutschland THRYVE VollzeitExperience the Power of Simplicity in Tax ReturnsPosition: Customer Success SpecialistLocation: BerlinWe are a pioneering company that's revolutionizing the way people handle their tax returns with our innovative mobile solutions. Our team is on the lookout for a skilled Customer Success Specialist to join us in Berlin.Key Responsibilities:4+ years of...
-
Customer Success Professional
vor 1 Woche
Berlin, Berlin, Deutschland myroom24 GmbH VollzeitWelcome to myroom24 GmbH, where we're revolutionizing the way people live in Germany, Austria, and the Netherlands. Our vision is to create a seamless living experience that empowers individuals to live more flexibly and independently. As a Customer Success Manager, you'll play a crucial role in achieving this goal.Our team is passionate about innovation and...
-
Customer Success Professional
vor 4 Wochen
Berlin, Berlin, Deutschland THRYVE VollzeitTransform Tax Returns with SimplicityAt THRYVE, we're revolutionizing the way people interact with their tax returns. Our innovative approach brings simplicity to the forefront, making it easier for everyone to manage their finances with just a touch of their phone.About the RoleWe're seeking a highly skilled Customer Success Specialist to join our team in...
-
Customer Success Professional
vor 4 Wochen
Berlin, Berlin, Deutschland THRYVE VollzeitTransform Tax Returns with SimplicityAt THRYVE, we're revolutionizing the way people interact with their tax returns. Our innovative approach brings simplicity to the forefront, making it easier for everyone to manage their finances with just a touch of their phone.About the RoleWe're seeking a highly skilled Customer Success Specialist to join our team in...
-
Customer Success Manager
vor 2 Wochen
Berlin, Berlin, Deutschland doinstruct Software GmbH VollzeitAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at doinstruct Software GmbH. As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our customers, ensuring their success with our product, and driving customer satisfaction and retention.Your Key...
-
Customer Success Manager
vor 2 Wochen
Berlin, Berlin, Deutschland doinstruct Software GmbH VollzeitAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at doinstruct Software GmbH. As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our customers, ensuring their success with our product, and driving customer satisfaction and retention.Your Key...
Customer Success Professional
vor 2 Monaten
We are seeking an experienced Customer Success Manager to join our team at Atlas Metrics. As a key member of our customer-facing team, you will play a critical role in ensuring our customers achieve their sustainability goals and get the most value from our software.
Key Responsibilities- Customer Onboarding: Guide new customers through the onboarding process, ensuring a smooth and positive start with Atlas Metrics. Provide them with best practices for using our platform.
- Customer Support: Respond to customer inquiries and issues promptly through various channels, providing solutions and guidance.
- Help Center & FAQ Maintenance: Regularly update and maintain the Help Center and FAQ section to ensure customers have access to the latest information and resources.
- Customer Health Checks: Conduct regular health checks with customers to monitor their satisfaction, usage, and overall success with our software.
- Churn Prevention: Identify at-risk customers and implement strategies to prevent churn, ensuring long-term retention.
- Upsell Opportunities: Identify and communicate upsell opportunities to the sales team based on customer needs and feedback.
- Customer Surveys: Conduct customer happiness surveys to gather feedback and identify areas for improvement.
- Experience: You have 3+ years of experience in customer success, account management, or customer support in a SaaS environment.
- Customer-Centric Mindset: You have a passion for helping customers succeed. You prioritize their success, demonstrating proactive problem-solving skills and adeptly managing multiple tasks and priorities.
- Fast Learner: As the ESG space is relatively new, expert-level ESG knowledge is not a requirement, and we provide on-the-job training. What is important is an above-average self-motivation to learn combined with a high level of activity to take Atlas Metrics to the next level.
- Entrepreneurial Spirit: You are results-driven and thrive in a startup environment. You have an understanding of core business priorities and KPIs to achieve. You think creatively, are solution-oriented, adaptable to change, and have a drive for continuous innovation.
- Leadership Skills: You have excellent communication skills and are experienced in working in a remote-first environment with a distributed team.
- Competitive Salary: We offer a competitive salary with uncapped commission.
- Equity Package: You will receive a generous equity package.
- Flexible Work Environment: We value dedicated people and offer a family-friendly work environment with flexibility and understanding around the hours you work.
- Equipment of Your Choice: You will receive equipment of your choice.
- Full Social Security Benefits: We offer full social security benefits.
- Home Office Budget: You will receive a home office budget.
