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Student Assistant in Customer Success
vor 2 Monaten
Join us in shaping the future
At SAP, we foster a culture that empowers our employees to drive innovation and achieve breakthroughs together. Our commitment to building a diverse and inclusive workplace is reflected in our focus on flexibility and purpose-driven work. We provide a collaborative environment that emphasizes learning, development, and recognition of individual contributions, along with a variety of benefits tailored to your needs.
Your role
As a Student Assistant in Customer Success Management, you will be an integral part of our Customer Service and Support team.
In this position, you will:
- Support the Regional Director of Customer Success in daily operations
- Assist the Global Customer Success Team in developing long-term strategies to enhance customer impact and processes
- Manage your own projects to support the regional team
- Prepare and analyze reports on team metrics using CRM software
- Contribute to customer success initiatives, such as workshops and guidelines to improve customer experiences
Your qualifications
- Currently enrolled as a student at a university or university of applied sciences, preferably in the first semester of a master's program
- Preferred fields of study include Business Administration, Innovation, Digital Business, and Management
- Proficient in Microsoft Office applications
- Fluent in both German and English
- Possess strong soft skills: initiative, teamwork, organization, creativity, curiosity, perseverance, and a passion for meaningful projects
- Experience in customer-facing roles, particularly in post-sales, along with project management skills
About your team
In the Customer Success Team at SAP, we embrace a collaborative working style across various functions. We view mistakes as opportunities for innovation and focus on our top goals to drive success. Our team spans across multiple countries, fostering a global perspective.
Please include a cover letter, resume, school certificates, proof of enrollment, and any relevant academic records in your application.
This is a strategic, paid student position that offers valuable opportunities for personal and professional growth.
Our commitment to inclusion
At SAP, we believe that our strength lies in the unique talents and perspectives of our employees. We are dedicated to creating an inclusive environment where everyone can thrive and contribute to our mission. We are an equal opportunity employer and provide accommodations for applicants with disabilities.
Requisition ID: | Work Area: Customer Service and Support | Career Status: Student | Employment Type: Limited Part Time.
