Clinical Operations Manager
vor 4 Wochen
Position Overview: As a Clinical Operations Manager at Fresenius Medical Care, you will be responsible for overseeing the delivery of high-quality patient care while ensuring the smooth operation of clinical services. In this leadership role, you will collaborate with a dedicated team to implement individualized care plans and provide essential dialysis treatments to patients with end-stage renal disease or chronic kidney disease.
Professional Development: You will participate in our Clinical Leadership Program, designed to foster a culture of ongoing education for our managers. This program includes comprehensive training on essential operational functions, business leadership, and advanced management skills. Opportunities for career advancement may lead you to roles such as Area Team Lead or Director of Operations.
Organizational Culture: At Fresenius Medical Care, we recognize that our employees are our greatest asset. We prioritize the well-being of our team members through various support initiatives, including tuition reimbursement, scholarship opportunities for family members, and assistance during times of personal hardship or natural disasters.
Commitment to Diversity: We are dedicated to creating an inclusive environment that embraces individuals of all ages, races, genders, sexual orientations, and cultural backgrounds. Our employee resource groups (ERGs) promote collaboration among employees with shared interests and experiences, fostering professional and personal growth. Our diverse workforce is a vital component of our success, promoting equity and inclusion for all.
Key Responsibilities:
Clinic Operations:
- Oversee clinic operations, including financial management, staffing, and adherence to quality standards.
- Provide leadership and development opportunities for direct reports.
- Collaborate with Human Resources, Quality Assurance, and Technical Services.
- Manage the Home Therapies Program in conjunction with the Home Therapies Program Manager.
- Ensure compliance with medical and operational record-keeping and participate in auditing activities.
- Accountable for annual reviews and accurate coding for medical records.
- Manage clinic financial performance, including resource utilization and profit and loss analysis.
- Ensure compliance with network reporting and state or federal survey requirements.
Patient Care:
- Coordinate comprehensive patient care from admission to discharge.
- Educate patients on quality measures, treatment options, and care access.
- Serve as a resource for patients and families to address inquiries and concerns.
- Ensure timely completion of patient assessments and care plans.
- Optimize patient scheduling to enhance clinic efficiency and address missed treatments.
- Validate patient eligibility for treatment and manage changes in patient status.
Staff Management:
- Participate in the recruitment and onboarding of new team members.
- Ensure compliance with training requirements and maintain current licensure for clinical staff.
- Support professional development for clinical staff through regular evaluations and goal setting.
- Stay informed about company policies and procedures.
- Document disciplinary actions and collaborate with Human Resources as necessary.
- Manage staff scheduling and payroll processes.
Physician Collaboration:
- Facilitate the process for physician privileges and compliance with medical staff bylaws.
- Foster strong relationships with physicians and ensure effective communication.
- Participate in interdisciplinary teams that govern clinic policies.
Qualifications:
- Bachelor's Degree or equivalent experience.
- Graduate of an accredited Nursing Program (RN).
- Current state nursing licensure.
Experience and Skills:
- Required: 6+ years of business operations experience in healthcare and clinical experience in chronic or acute dialysis nursing.
- Preferred: 3+ years of supervisory or project management experience in ICU/CCU settings.
Work Environment:
- Daily responsibilities include desk work and patient interaction.
- Position may require travel between facilities and attendance at regional meetings.
- Work environment typical of a healthcare facility with temperature control and moderate noise levels.
- Potential exposure to infectious materials.
- Accommodations may be made for individuals with disabilities.
- The role involves direct patient care, including physical assistance with mobility.
Equal Opportunity Employer: We are committed to diversity and inclusion in our workforce.
Drug-Free Workplace: Fresenius Medical Care North America adheres to a drug-free workplace policy.
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