Enterprise Support Specialist
vor 4 Wochen
Job Title: Enterprise Support Specialist
The Enterprise Support Specialist plays a critical role in planning and overseeing enterprise-level support and service activities for NetApp products and services. This technical, customer-centric opportunity requires strong technical competencies, communication, and escalation management skills to provide personalized, proactive, preventative, and reactive enterprise-class support services in local languages.
Key Responsibilities:
- Collaborate with NetApp customers and designated Account/Sales Teams to provide expertise in Personalized Service, Centralized Support Management, and Customized Proactive Care.
- Communicate clearly and professionally with customers, Sales, and Support Center, representing NetApp Global Support Organization.
- Manage complex, high-pressure situations, staying focused on priorities and effectively handling time-management.
- Integrate diverse perspectives to aid issue resolution and handle conflicts professionally.
Requirements:
- Excellent written and verbal communication skills in German and English are mandatory. Any other languages are highly welcome.
- Ability to integrate diverse perspectives in critical situations to aid issue resolution.
- Technical understanding in Storage and/or Virtualization and/or Network Technology, and the ability to quickly acquire technical knowledge.
- Typically requires a minimum of 5 years of related experience with a bachelor's degree; or 3 years and a master's degree; or equivalent combination of applicable education/training/certifications and relevant years of professional work experience.
Education:
- Work experience in a technical Customer Success role is desired.
- NetApp and/or Cloud certifications are a plus.
- The ability and willingness to achieve certification with NetApp and major cloud providers.
Job Segment: Account Manager, Virtualization, Manager, Sales, Technology, Management, Customer Service
-
Enterprise Support Specialist
vor 1 Woche
Düsseldorf, Nordrhein-Westfalen, Deutschland NetApp VollzeitJob OverviewWe are seeking an experienced Enterprise Support Specialist to join our team in Dusseldorf, Germany. As a key member of our Support organization, you will play a critical role in delivering exceptional support services to our clients.Estimated Salary Range: €60,000 - €80,000 per annum, depending on experience.About the RoleThe Enterprise...
-
Enterprise Support Specialist
vor 3 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland NetApp VollzeitJob SummaryAs a Support Account Manager at NetApp, you will be responsible for planning and overseeing enterprise-level support and service activities for our company's products and services. This is a technical, customer-centric opportunity within our Support organization, requiring excellent communication and escalation management skills.Key...
-
Enterprise Solutions Specialist
vor 3 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Workiva Germany GmbH VollzeitJob SummaryAs an Enterprise Solutions Specialist at Workiva Germany GmbH, you will be responsible for identifying and pursuing sales opportunities with Executive-level buyers and influencers in large enterprise customer accounts across the DACH region. You will work closely with other Sales teams, Inside Sales, and Partnerships to generate qualified sales...
-
IT-Support Specialist
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Hemmersbach GmbH & Co. KG VollzeitWe are seeking a highly skilled IT-Support Specialist to join our team at Hemmersbach GmbH & Co. KG in Munich. As a 2nd Level Support Specialist, you will play a crucial role in ensuring the smooth operation of our clients' IT infrastructure.Key Responsibilities:Installation, configuration, and setup of complex IT systems, including MS Win 10 and MS Active...
-
Technical Support Specialist
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland UBISOFT BLUE BYTE VollzeitJob SummaryWe are seeking a skilled Technical Support Specialist to join our team at Ubisoft Blue Byte. As a Technical Support Specialist, you will be responsible for delivering high-quality technical support to our employees, ensuring that our IT infrastructure runs smoothly and efficiently.Key ResponsibilitiesProvide on-site and remote technical support to...
-
IT Support Specialist
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland GULP – experts united VollzeitExciting Opportunity for IT Support SpecialistWe are seeking a skilled IT Support Specialist to join our team at GULP – experts united. As a 1st level supporter, you will be responsible for accepting and qualifying customer inquiries and faults in the ticket system, providing service and customer-oriented support for business customers, and continuously...
-
Customer Support Specialist
vor 3 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Client Asset Support GmbH VollzeitBegleiten Sie Kunden auf ihrem Weg zum Erfolg im Wertpapierhandel. Bei der Client Asset Support GmbH erwartet Sie eine Herausforderung, die Ihre Professionalität fordert und Ihre Leidenschaft für Finanzen beflügelt. Wir suchen nach engagierten Mitarbeitern, die bereit sind, ihre Kunden mit außergewöhnlicher Betreuung zu unterstützen und ihnen dabei...
-
IT Support Specialist
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland GULP – experts united VollzeitAre you looking for a new challenge in the IT sector? GULP – experts united is seeking a skilled IT Support Specialist to join our team in Düsseldorf. As a key member of our team, you will be responsible for providing top-notch support to our clients, ensuring their IT systems are running smoothly and efficiently.Your Key Responsibilities:Processing of...
-
Support Operations Specialist
vor 3 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Manhattan Associates VollzeitJob OverviewWe are seeking a highly skilled Support Operations Specialist to join our multicultural team at Manhattan Associates. In this role, you will be responsible for guaranteeing client satisfaction and ensuring the well-functioning of our solutions.As a Support Operations Specialist, you will have the opportunity to work with clients from various...
-
Enterprise Sales Leader
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland ServiceNow VollzeitJob SummaryWe are seeking a highly skilled Enterprise Sales Leader to join our team at ServiceNow. As a Senior Account Executive, you will be responsible for producing new business sales revenue from a SaaS license model.Key ResponsibilitiesDevelop relationships with C-suite personas across all product salesOversee client relationship mapping and orchestrate...
-
Enterprise Risk Management Specialist
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Uniper VollzeitOur team in Düsseldorf is seeking a highly skilled Enterprise Risk Analyst to join our Policies & Controls department at Uniper.We are a leading energy company, proactively shaping the future of energy while ensuring security of supply. Our diverse teams operate globally, offering flexible working arrangements and a culture of equal opportunities, mutual...
-
Support Specialist
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Eventix VollzeitAbout the RoleWe are seeking a highly motivated and customer-focused Support Specialist to join our team at Eventix. As a key member of our customer care team, you will be responsible for providing exceptional support to our German market customers, ensuring their needs are met and exceeded.Your primary goal will be to deliver prompt and effective solutions...
-
Customer Support Specialist
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Eventix VollzeitJob Description:We are seeking a highly motivated and customer-focused Support Specialist to join our team at Eventix. As a key member of our Customer Support team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and helping them to achieve their goals.Key Responsibilities:Provide timely and effective...
-
Senior IT Support Specialist
vor 1 Monat
Düsseldorf, Nordrhein-Westfalen, Deutschland FlexIT Consulting GmbH VollzeitJob DescriptionWir suchen einen erfahrenen IT-Support-Spezialisten, der sich auf die Lösung komplexer technischer Probleme spezialisiert hat. Als Senior Support Specialist bei FlexIT Consulting GmbH wirst du Teil eines engagierten Teams und wirst dich mit anspruchsvollen IT-Problemen auseinandersetzen.AufgabenDiagnose und Behebung komplexer IT-Probleme im...
-
Customer Support Specialist
vor 2 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland NetApp Deutschland GmbH VollzeitAbout the RoleWe are seeking a skilled Customer Support Specialist to join our team at NetApp Deutschland GmbH. As a Support Account Manager, you will be responsible for providing exceptional support to our customers, utilizing your technical expertise and communication skills to resolve complex issues.Key ResponsibilitiesWork closely with customers and the...
-
Mendix Enterprise Sales Specialist
vor 1 Monat
Düsseldorf, Nordrhein-Westfalen, Deutschland Siemens Industry Software GmbH VollzeitUnlock Your Potential as an Enterprise Account ExecutiveWe are seeking a highly motivated and experienced Enterprise Account Executive to join our German Sales team, focusing on the automotive industry. As a key player in our sales team, you will be responsible for building strong relationships with IT and senior business executives, showcasing the value of...
-
Vendor Support Specialist
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland METRO Markets GmbH VollzeitUnlock your potential in the exciting field of vendor support!As a Vendor Support Specialist in our dynamic Vendor Support team, you will be working with a multination team that's primarily focused on supporting our Vendors.Key responsibilities:Provide support on post-sales issues to vendors that are currently live on our marketplaceContinuously improving...
-
Vendor Support Specialist
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland METRO Markets GmbH VollzeitUnlock your potential in the exciting field of vendor support!As a Vendor Support Specialist in our Vendor Support team at METRO Markets GmbH, you will be working with a dynamic and multination team that's primarily focused on supporting our Vendors.Key responsibilities:Provide support on post-sales issues to vendors that are currently live on our...
-
IT Support Specialist
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland GULP – experts united VollzeitAre you looking for a new challenge in the IT sector? GULP – experts united is offering a unique opportunity for a Service Desk Agent to join our team. As a Service Desk Agent, you will be responsible for providing top-notch support to our clients, ensuring their technical issues are resolved efficiently and effectively.Key Responsibilities:Qualified...
-
Enterprise Risk Management Specialist
vor 1 Monat
Düsseldorf, Nordrhein-Westfalen, Deutschland Uniper VollzeitWe are seeking a highly skilled Enterprise Risk Analyst to join our team at Uniper. As a key member of our Policies & Controls team, you will be responsible for developing, maintaining, and enforcing risk management standards across all Uniper functions and geographies.Key responsibilities include:Developing and maintaining risk policies and controls related...