Vendor Support Specialist

vor 4 Wochen


Düsseldorf, Nordrhein-Westfalen, Deutschland METRO Markets GmbH Vollzeit

Unlock your potential in the exciting field of vendor support

As a Vendor Support Specialist in our Vendor Support team at METRO Markets GmbH, you will be working with a dynamic and multination team that's primarily focused on supporting our Vendors.

Key responsibilities:

  • Provide support on post-sales issues to vendors that are currently live on our marketplace
  • Continuously improving and documenting our processes while learning
  • Support monitoring the delivery performance of vendors that are already live in our marketplace
  • Serving as the first point of contact for some vendor service escalations that might come from our Customer Service department

You've got

  • Enrolled in a university course
  • Availability to work about 16-20 hours a week
  • Ideally, first working experiences – even if they are in a different setting
  • A structured, organized way of working; conscientious and reliable
  • Good knowledge in Microsoft Office, specially Excel
  • Outstanding communication skills
  • Fluent/Native level communication skills in German and English, French would be a plus
  • Any additional European languages would be beneficial

We've got

  • Gain hands-on experience in the exciting field of vendor support
  • Experience a supportive and collaborative work environment
  • Opportunities for personal and professional growth
  • Exposure to cross-functional teams and industry experts
  • Flexible working hours to accommodate studies

About us

We create the future of B2B commerce by giving business relationships a platform. Our marketplace enables millions of business owners all over the world to focus on what they do best – delight others.



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