Technical Customer Support Specialist

Vor 2 Tagen


Wiesbaden, Hessen, Deutschland Abbott Vollzeit

About Abbott

At Abbott, we're committed to creating breakthrough science that improves people's health. Our Diagnostics Division in Wiesbaden is a hub for innovation, where talented individuals like you can make a real difference.

Job Summary

We're seeking a skilled Technical Customer Support Specialist to join our team. As a key member of our customer support team, you'll provide expert assistance to our customers, troubleshooting technical issues and ensuring seamless product performance.

Responsibilities

  • Communicate with customers via phone, email, or online channels to resolve technical queries and issues
  • Coordinate field service engineer on-site visits to resolve complex issues
  • Collaborate with cross-functional teams to propose and implement solutions
  • Record information accurately in our quality management system

Requirements

  • Bachelor's or Master's degree in natural sciences (Biology, Chemistry, Physics, Pharmacy, or related) or completed vocational training in medical technology
  • Experience in customer service, preferably in a clinical laboratory setting
  • Strong phone handling skills, excellent communication, and problem-solving abilities
  • Ability to work in a team-oriented environment, prioritize tasks, and manage time effectively
  • Fluency in French and English, with additional language skills in German or Italian a plus

What We Offer

As a Technical Customer Support Specialist at Abbott, you'll enjoy a dynamic work environment, opportunities for career growth, and a competitive benefits package. Join our team and contribute to shaping the future of healthcare



  • Wiesbaden, Hessen, Deutschland Abbott Vollzeit

    About AbbottAbbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.Our Company CultureWe're a company that values innovation, collaboration, and customer satisfaction. Our team is dedicated to delivering high-quality...


  • Wiesbaden, Hessen, Deutschland Abbott Vollzeit

    About AbbottAbbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.Our Company CultureWe're a company that values innovation, collaboration, and customer satisfaction. Our team is dedicated to delivering high-quality...


  • Wiesbaden, Hessen, Deutschland Abbott Vollzeit

    About AbbottAbbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.Our MissionWe're dedicated to delivering innovative solutions that make a meaningful difference in people's lives. Our team is passionate about helping...


  • Wiesbaden, Hessen, Deutschland Abbott Vollzeit

    About AbbottAbbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.Our MissionWe're dedicated to delivering innovative solutions that make a meaningful difference in people's lives. Our team is passionate about helping...


  • Wiesbaden, Hessen, Deutschland Oxford Instruments Vollzeit

    Job SummaryOxford Instruments is seeking a highly skilled Customer Support Specialist to join our Materials Analysis team in Wiesbaden, Germany. As a key member of our technical support team, you will play a vital role in ensuring customer satisfaction and technical excellence.Key ResponsibilitiesVerify instrument compatibility and deliver exceptional...


  • Wiesbaden, Hessen, Deutschland Oxford Instruments Vollzeit

    Job SummaryOxford Instruments is seeking a highly skilled Customer Support Specialist to join our Materials Analysis team in Wiesbaden, Germany. As a key member of our technical support team, you will play a vital role in ensuring customer satisfaction and technical excellence.Key ResponsibilitiesVerify instrument compatibility and deliver exceptional...


  • Wiesbaden, Hessen, Deutschland Abbott Vollzeit

    About AbbottAbbott is a global healthcare leader, creating innovative solutions to improve people's health. We're committed to anticipating changes in medical science and technology.In Germany, Abbott has a strong presence with over 4,000 employees working in various roles, including manufacturing, research and development, logistics, sales, and marketing....


  • Wiesbaden, Hessen, Deutschland Abbott Vollzeit

    About AbbottAbbott is a global healthcare leader, creating innovative solutions to improve people's health. We're committed to anticipating changes in medical science and technology.In Germany, Abbott has a strong presence with over 4,000 employees working in various roles, including manufacturing, research and development, logistics, sales, and marketing....


  • Wiesbaden, Hessen, Deutschland Abbott Vollzeit

    About AbbottAbbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.Working at AbbottAt Abbott, you'll have the opportunity to work on projects that make a real difference in people's lives. Our team is passionate about...


  • Wiesbaden, Hessen, Deutschland Abbott Vollzeit

    About AbbottAbbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.Working at AbbottAt Abbott, you'll have the opportunity to work on projects that make a real difference in people's lives. Our team is passionate about...


  • Wiesbaden, Hessen, Deutschland Oxford Instruments Vollzeit

    {"title": "Customer Support Engineer", "description": "Unlock the Power of Materials AnalysisAt Oxford Instruments, we empower scientists and engineers to push the boundaries of knowledge and innovation. As a Customer Support Engineer, you will play a vital role in ensuring the success of our customers in the field of materials analysis.Key...


  • Wiesbaden, Hessen, Deutschland Oxford Instruments Vollzeit

    {"title": "Customer Support Engineer", "description": "Unlock the Power of Materials AnalysisAt Oxford Instruments, we empower scientists and engineers to push the boundaries of knowledge and innovation. As a Customer Support Engineer, you will play a vital role in ensuring the success of our customers in the field of materials analysis.Key...


  • Wiesbaden, Hessen, Deutschland PZI International Solutions, Inc. Vollzeit

    PZI International Solutions, Inc. is currently seeking a dedicated Help Desk Support Specialist to join our team. This position involves providing comprehensive technical assistance and support for computer systems and users.Key Responsibilities:1. Delivering efficient Command, Control, Communications, Computers, and Information Management (C4IM) services.2....


  • Wiesbaden, Hessen, Deutschland Oxford Instruments Vollzeit

    At Oxford Instruments, we empower the foremost industrial enterprises and scientific research communities to visualize, analyze, and manipulate materials at the atomic and molecular scale. With a legacy spanning over sixty years and numerous accolades for enterprise excellence, our premier products and technologies assist our clients in tackling the most...


  • Wiesbaden, Hessen, Deutschland PZI International Solutions, Inc. Vollzeit

    PZI International Solutions, Inc. is seeking a skilled Help Desk Support Specialist to join our team at IMCOM -E HQ in Wiesbaden, Germany. As a Help Desk Support Specialist, you will be responsible for providing technical support and assistance to end-users with Microsoft Windows NIPR/SIPR desktops, laptops, printers, and scanners.Key...


  • Wiesbaden, Hessen, Deutschland PZI International Solutions, Inc. Vollzeit

    PZI International Solutions, Inc. is seeking a skilled Help Desk Support Specialist to join our team at IMCOM -E HQ in Wiesbaden, Germany. As a Help Desk Support Specialist, you will be responsible for providing technical support and assistance to end-users with Microsoft Windows NIPR/SIPR desktops, laptops, printers, and scanners.Key...


  • Wiesbaden, Hessen, Deutschland SVA Vollzeit

    About the RoleWe are seeking a highly skilled and customer-focused IT Support Specialist to join our team at SVA. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers, ensuring their issues are resolved efficiently and effectively.Key ResponsibilitiesAct as the primary point of contact for...


  • Wiesbaden, Hessen, Deutschland PZI International Solutions, Inc. Vollzeit

    Job SummaryPZI International Solutions, Inc. is seeking a highly skilled Help Desk Support Specialist to join our team. As a Help Desk Support Specialist, you will be responsible for providing technical support and assistance to our customers, ensuring that their IT needs are met in a timely and efficient manner.Key ResponsibilitiesProvide technical support...


  • Wiesbaden, Hessen, Deutschland Abbott Vollzeit

    About Abbott Abbott stands as a leader in global healthcare, dedicated to pioneering scientific advancements that enhance health outcomes. Our focus is on the future, proactively adapting to shifts in medical science and technology. In Germany, Abbott employs over 4,000 professionals across various sectors including manufacturing, research and...


  • Wiesbaden, Hessen, Deutschland PZI International Solutions, Inc. Vollzeit

    PZI International Solutions, Inc. Job OpportunityWe are seeking a highly skilled Help Desk Support Specialist to join our team at IMCOM -E HQ in Wiesbaden, Germany. As a Help Desk Support Specialist, you will be responsible for providing technical support to our customers, troubleshooting hardware and software issues, and maintaining a high level of customer...