Aktuelle Jobs im Zusammenhang mit Help Desk Support Specialist - Wiesbaden, Hessen - PZI International Solutions, Inc.

  • Help Desk Support Specialist

    vor 2 Wochen

    Wiesbaden, Hessen, Deutschland PZI International Solutions, Inc. Vollzeit

    PZI International Solutions, Inc. Seeks a Help Desk Support SpecialistWe are looking for a skilled and experienced Help Desk Support Specialist to join our team at PZI International Solutions, Inc. in Wiesbaden, Germany. As a Help Desk Support Specialist, you will be responsible for providing technical support and assistance to our customers, resolving...

  • Help Desk Support Specialist

    vor 2 Wochen

    Wiesbaden, Hessen, Deutschland PZI International Solutions, Inc. Vollzeit

    PZI International Solutions, Inc. Seeks a Help Desk Support SpecialistWe are looking for a skilled and experienced Help Desk Support Specialist to join our team at PZI International Solutions, Inc. in Wiesbaden, Germany. As a Help Desk Support Specialist, you will be responsible for providing technical support and assistance to our customers, resolving...

  • Help Desk Support Specialist

    vor 2 Monaten

    Wiesbaden, Hessen, Deutschland PZI International Solutions, Inc. Vollzeit

    Job SummaryPZI International Solutions, Inc. is seeking a highly skilled Help Desk Support Specialist to join our team. As a Help Desk Support Specialist, you will be responsible for providing technical support and assistance to our customers, ensuring that their IT needs are met in a timely and efficient manner.Key ResponsibilitiesProvide technical support...

  • Help Desk Support Specialist

    vor 4 Wochen

    Wiesbaden, Hessen, Deutschland PZI International Solutions, Inc. Vollzeit

    Job SummaryPZI International Solutions, Inc. is seeking a highly skilled Help Desk Support Specialist to join our team. As a Help Desk Support Specialist, you will be responsible for providing technical support and assistance to our customers, ensuring that their IT needs are met in a timely and efficient manner.Key ResponsibilitiesProvide technical support...

  • Help Desk Support Specialist

    Vor 6 Tagen

    Wiesbaden, Hessen, Deutschland PZI International Solutions, Inc. Vollzeit

    PZI International Solutions, Inc. is seeking a skilled Help Desk Support Specialist to join our team at IMCOM-E HQ in Wiesbaden, Germany.We are looking for a self-motivated individual with experience in hardware desktop support in an enterprise setting. The ideal candidate will have demonstrable experience in Windows 10 Professional, Microsoft Active...

  • Help Desk Support Specialist

    vor 1 Monat

    Wiesbaden, Hessen, Deutschland PZI International Solutions, Inc. Vollzeit

    PZI Group Job DescriptionWe are seeking a highly skilled Help Desk Support Specialist to join our team at IMCOM -E HQ in Wiesbaden, Germany.Job SummaryThe successful candidate will provide technical support for desktops, laptops, printers, and scanners in an enterprise setting. They will also be responsible for processing account requests, maintaining user...

  • Help Desk Support Specialist

    vor 1 Monat

    Wiesbaden, Hessen, Deutschland PZI International Solutions, Inc. Vollzeit

    PZI Group Job DescriptionWe are seeking a highly skilled Help Desk Support Specialist to join our team at IMCOM -E HQ in Wiesbaden, Germany.Job SummaryThe successful candidate will provide technical support for desktops, laptops, printers, and scanners in an enterprise setting. They will also be responsible for processing account requests, maintaining user...

  • Help Desk Support Specialist

    vor 4 Wochen

    Wiesbaden, Hessen, Deutschland PZI International Solutions, Inc. Vollzeit

    PZI Group Job DescriptionWe are seeking a highly skilled Help Desk Support Specialist to join our team at IMCOM -E HQ in Wiesbaden, Germany.Job SummaryThe successful candidate will provide technical support and assistance to end-users, ensuring seamless operation of desktop systems, printers, and scanners. Key responsibilities include processing account...

  • Help Desk Support Specialist

    vor 4 Wochen

    Wiesbaden, Hessen, Deutschland PZI International Solutions, Inc. Vollzeit

    PZI Group Job DescriptionWe are seeking a highly skilled Help Desk Support Specialist to join our team at IMCOM -E HQ in Wiesbaden, Germany.Job SummaryThe successful candidate will provide technical support and assistance to end-users, ensuring seamless operation of desktop systems, printers, and scanners. Key responsibilities include processing account...

  • Help Desk Support Specialist

    vor 4 Wochen

    Wiesbaden, Hessen, Deutschland PZI International Solutions, Inc. Vollzeit

    PZI Group Job DescriptionWe are seeking a highly skilled Help Desk Support Specialist to join our team at IMCOM -E HQ in Wiesbaden, Germany.Job SummaryThe successful candidate will provide technical support and assistance to end-users, ensuring seamless operation of desktop systems, printers, and scanners. Key responsibilities include processing account...

  • Help Desk Support Specialist

    vor 4 Wochen

    Wiesbaden, Hessen, Deutschland PZI International Solutions, Inc. Vollzeit

    PZI Group Job DescriptionWe are seeking a highly skilled Help Desk Support Specialist to join our team at IMCOM -E HQ in Wiesbaden, Germany.Job SummaryThe successful candidate will provide technical support and assistance to end-users, ensuring seamless operation of desktop systems, printers, and scanners. Key responsibilities include processing account...

  • Help Desk Support Specialist

    vor 1 Woche

    Wiesbaden, Hessen, Deutschland PZI International Solutions, Inc. Vollzeit

    PZI Group is seeking a highly skilled Help Desk Support Specialist to join our team at IMCOM-E HQ in Wiesbaden, Germany. As a key member of our IT department, you will be responsible for providing top-notch technical support to our end-users, ensuring seamless operation of our enterprise systems.Key Responsibilities:* Provide expert-level technical support...

  • Help Desk Support Specialist

    vor 1 Woche

    Wiesbaden, Hessen, Deutschland PZI International Solutions, Inc. Vollzeit

    We are seeking a highly skilled Help Desk Support Specialist to join our team at PZI International Solutions, Inc. in Wiesbaden, Germany.The ideal candidate will have demonstrable experience in fielding, managing, configuring, repairing, and system programming aspects of hardware desktop support in an enterprise setting.Key responsibilities include:Providing...

  • IT Support Specialist

    vor 2 Wochen

    Wiesbaden, Hessen, Deutschland Volker Dahm Vollzeit

    Job Title: IT SupportAre you a skilled IT professional looking for a new challenge? Do you have a passion for delivering exceptional customer service and technical support? We are seeking a highly motivated and experienced IT Support Specialist to join our team at Volker Dahm.Job Summary:We are looking for a talented IT Support Specialist to provide...

  • IT Support Specialist

    vor 2 Wochen

    Wiesbaden, Hessen, Deutschland Volker Dahm Vollzeit

    Job Title: IT SupportAre you a skilled IT professional looking for a new challenge? Do you have a passion for delivering exceptional customer service and technical support? We are seeking a highly motivated and experienced IT Support Specialist to join our team at Volker Dahm.Job Summary:We are looking for a talented IT Support Specialist to provide...

  • Administrative Support Specialist

    Vor 6 Tagen

    Wiesbaden, Hessen, Deutschland DOW PRODUKTIONS UND VERTRIEBS & CO. OHG Vollzeit

    At Dow, we believe in putting people first and delivering integrity, respect, and safety to our customers, employees, and the planet. Our people reflect the communities we live in and the world where we do business. Their diversity is our strength. We're a community of relentless problem solvers who offer daily opportunities to contribute our perspectives,...

  • IT Service Desk Team Leader

    vor 4 Wochen

    Wiesbaden, Hessen, Deutschland Entsorgungsbetriebe der Landeshauptstadt Wiesbaden (ELW) Vollzeit

    Job Title: IT Service Desk Team LeaderWe are seeking an experienced IT Service Desk Team Leader to join our team at Entsorgungsbetriebe der Landeshauptstadt Wiesbaden (ELW). As a key member of our IT department, you will be responsible for leading our IT Service Desk team and ensuring that our internal customers receive exceptional support and service.Key...

  • IT Service Desk Team Leader

    vor 4 Wochen

    Wiesbaden, Hessen, Deutschland Entsorgungsbetriebe der Landeshauptstadt Wiesbaden (ELW) Vollzeit

    Job Title: IT Service Desk Team LeaderWe are seeking an experienced IT Service Desk Team Leader to join our team at Entsorgungsbetriebe der Landeshauptstadt Wiesbaden (ELW). As a key member of our IT department, you will be responsible for leading our IT Service Desk team and ensuring that our internal customers receive exceptional support and service.Key...

  • Administrative Support Specialist

    vor 1 Woche

    Wiesbaden, Hessen, Deutschland DOW PRODUKTIONS UND VERTRIEBS & CO. OHG Vollzeit

    At Dow, we believe in putting people first and delivering integrity, respect, and safety to our customers, employees, and the planet. Our people reflect the communities we live in and the world where we do business. Their diversity is our strength. We're a community of relentless problem solvers who offer the daily opportunity to contribute with your...

  • Administrative Specialist

    vor 2 Wochen

    Wiesbaden, Hessen, Deutschland DOW PRODUKTIONS UND VERTRIEBS & CO. OHG Vollzeit

    At Dow, we believe in putting people first and delivering integrity, respect, and safety to our customers, employees, and the planet. Our people are at the heart of our solutions, reflecting the communities we live in and the world where we do business. Their diversity is our strength. We're a community of relentless problem solvers who offer daily...

Help Desk Support Specialist

vor 2 Monaten

Wiesbaden, Hessen, Deutschland PZI International Solutions, Inc. Vollzeit

PZI International Solutions, Inc. is seeking a skilled Help Desk Support Specialist to join our team at IMCOM -E HQ in Wiesbaden, Germany. As a Help Desk Support Specialist, you will be responsible for providing technical support and assistance to end-users with Microsoft Windows NIPR/SIPR desktops, laptops, printers, and scanners.

Key Responsibilities:

  • Provide technical support and assistance to end-users with Microsoft Windows NIPR/SIPR desktops, laptops, printers, and scanners.
  • Process NIPR, SIPR, and VPN account requests.
  • Serve as the primary point of contact for processing VIP 119/trouble tickets.
  • Maintain NIPR and SIPR Microsoft Active Directory (AD) user and computer accounts by creating, modifying, and updating properties or groups.
  • Coordinate with the ETNOSC AD Team or the ESD, as necessary, to troubleshoot issues.
  • Create or update existing 119/trouble tickets.
  • Enter daily work in an internal contractor ticketing system and ITSM.
  • Install and configure Army NIPR/SIPRNet images on computers.
  • Perform hardware/software additions, moves, and changes.
  • Support VTC requirements as necessary (setup meetings, monitor, troubleshoot).
  • Participate in mobility administration as needed by the organization (iPhones).
  • Analyze system faults, troubleshoot, and run diagnostic tests on hardware to detect problems.
  • Provide weekly and monthly status reports documenting work performed.

Customer Relationship:

  • Maintain a high level of customer satisfaction by clarifying and exceeding customer requirements.
  • Visit customers' offices to support the customers as necessary.
  • Respond to service, product, technical, and customer questions.
  • Must have excellent communication and customer service skills.

Education and Experience Required:

  • Per DoD Directive Baseline: IAT II (Security+).
  • Computing Environment: Windows 10.
  • Experience Level: 2 Years.
  • Desired Knowledge and Skills:
    • Knowledge of system administration and technical practices to resolve customer IT problems.
    • Ability to demonstrate good oral, written, and telephone communication skills.
    • Ability to build and maintain relationships with customers, peers, and support partners.
    • Active Directory Administration.
    • Windows Desktop Support and MS Office Support.