Aktuelle Jobs im Zusammenhang mit Technical Customer Support Specialist - Wiesbaden, Hessen - Abbott
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Technical Customer Support Specialist
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Technical Customer Support Specialist
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Technical Support Specialist
vor 3 Wochen
Wiesbaden, Hessen, Deutschland Abbott VollzeitAbout AbbottAbbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.Working at AbbottAt Abbott, you'll have the opportunity to work on projects that make a real difference in people's lives. Our team is passionate about...
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Technical Support Specialist
vor 3 Wochen
Wiesbaden, Hessen, Deutschland Abbott VollzeitAbout AbbottAbbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.Working at AbbottAt Abbott, you'll have the opportunity to work on projects that make a real difference in people's lives. Our team is passionate about...
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Customer Experience Specialist
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Technical Customer Support Specialist
vor 2 Monaten
About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.
Our Mission
We're dedicated to delivering innovative solutions that make a meaningful difference in people's lives. Our team is passionate about helping people live healthier and fuller lives.
Our Culture
We're a company that values diversity, inclusion, and collaboration. Our flat hierarchies and open communication lines foster a dynamic and motivated work environment.
Job Summary
We're seeking a Technical Customer Support Specialist to join our team in Wiesbaden-Delkenheim. As a key member of our diagnostics division, you'll provide accurate and timely assistance to our customers, ensuring their satisfaction and loyalty.
Responsibilities
- Communicate with customers to answer and troubleshoot technical enquiries related to our products.
- Coordinate and dispatch field service engineers on-site visits.
- Work with cross-functional teams to propose, recommend, and provide resolution to issues.
- Record information accurately in our quality management system.
Requirements
- Bachelor's or Master's degree in natural sciences (Biology, Chemistry, Physics, Pharmacy, or related), or a completed vocational training in the medical technology field (MTA, BTA, CTA, or related).
- Experience in customer service.
- Clinical laboratory experience is a plus.
- Strong phone contact handling skills and excellent communication and problem-solving skills.
- Ability to work in a team-oriented environment, multi-task, prioritize, and manage time effectively.
- Multiple language knowledge is essential and language level needs to be suitable for customer exchange and technical troubleshooting activities.
- Needed languages: Fluent in French and English. Preferably one additional language German or Italian.
