Cargolux Agent Sales Support Professional

vor 3 Wochen


Frankfurt am Main, Hessen, Deutschland Cargolux Vollzeit

Key Responsibilities:

As a valued member of our Cargolux team, you will be responsible for managing contract rates and customer allocations. This will involve entering contract customer contractual (PA/HB/SB) rate requests into the Pricing Tools for review by the Pricing and Route Management Teams. You will also be responsible for following up on feedback and liaising with Sales Managers on the finalization and price/allocation acceptance by the customer.

Key Performance Indicators:

  • Timely registration of contractual rate information in the Cargo Management System to ensure accurate information for correct bookings
  • Providing customer rate sheets when requested or required
  • Assisting in creating and following up of customer contractual agreements (BSA)
  • Entering customer allocation bookings (pre-bookings), monitoring self-service allocation bookings (API), and proactively following up on updates
  • Timely liaison with Sales Managers in case of allocation shortfalls (pre-flight)
  • Structurally measuring the performance of customer allocations and providing feedback to Sales Managers (post-flight)
  • Providing ad hoc analysis upon request

Additional Responsibilities:

You will also be responsible for timely processing of Customer RFQ uploads as received by Sales Managers, maintaining and updating the customer database, and assisting in entering relevant Sales information into the system. Furthermore, you will support sales and marketing campaigns, provide general Sales Assistance, and be responsible for SMF (small and medium forwarders) customer when required. Follow-up communication for Outside Sales and Tender Processing (CRM) will also be part of your responsibilities.

Requirements:

  • Apprenticeship or A-level in the logistic sector is required
  • 1-3 years experience in sales and proven record
  • Good knowledge of the German logistic market
  • Responsible and reliable, strong communication skills are required
  • Should be passionate about air freight and eager to take over responsibilities


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