Cadillac Sales Professional

Vor 2 Tagen

Frankfurt am Main, Hessen, Deutschland General Motors Vollzeit

Role Overview

As a Sales Professional at Cadillac City, you will play a pivotal role in shaping the future of automotive sales and service. Your mission is to elevate the Cadillac experience by nurturing relationships, maximizing sales opportunities, and ensuring top-notch service at every turn.

Key Responsibilities

  • Welcome and educate walk-ins, representing the Cadillac brand
  • Provide product and brand consultation, aligning with GM's mission and vision
  • Capture leads and pre-qualify prospective buyers and enthusiasts
  • Ensure a seamless customer experience, from initial contact to delivery
  • Collaborate with the City Guide team to schedule and conduct test drives
  • Provide first-level customer support in-store, by phone, and via email
  • Offer basic consultation on financial solutions, including leasing and loan options
  • Assist customers with on-site ordering and navigate the digital customer journey
  • Identify areas for improvement in POS operations and workflows
  • Report customer feedback on in-store experience, product, and brand perception
  • Manage the POS, running errands and identifying opportunities for growth
  • Support EU-wide delivery, events, and pop-up initiatives

Requirements

  • Exceptional people skills, including strong oral and written communication
  • Fluent German and English language skills
  • Valid driver's license with a clean record
  • 2 years of experience in automotive, premium/luxury retail, or hospitality
  • Flexibility to work weekends and adapt to changing priorities
  • Passion for EVs and GM's/Cadillac's products

About General Motors

Our vision is a world with Zero Crashes, Zero Emissions, and Zero Congestion. We strive to lead the change that will make our world better, safer, and more equitable for all.

Why Join Us

We aspire to be the most inclusive company in the world. We believe in embracing diversity and creating an environment where every employee feels they belong to one General Motors team.

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