Air Freight Sales Support Specialist Germany

vor 1 Woche


Frankfurt am Main, Hessen, Deutschland Cargolux Vollzeit

Key Responsibilities:

As a Contract Rate Manager, you will be responsible for managing contract rates and customer allocations for our clients. This includes entering contract customer contractual (PA/HB/SB) rate requests into the Pricing Tools for review by the Pricing and Route Management Teams. You will also follow up on feedback and liaise with Sales Managers on the finalization and price/allocation acceptance by the customer.

Additional Responsibilities:

You will review the contractual rate registration in the Cargo Management System to ensure accurate information for correct bookings. You will also provide customer rate sheets when requested or required. Additionally, you will assist in creating and following up on customer contractual agreements (BSA) and entering customer allocation bookings (pre-bookings), monitoring self-service allocation bookings (API) and proactively following up on updates.

Customer Relationship Management:

You will timely process Customer RFQ uploads as received by Sales Managers. You will maintain and update the customer database and assist in entering relevant Sales information into the system.

Sales & Marketing Assistance:

You will support sales and marketing campaigns, provide general Sales Assistance, and be responsible for the SMF (small and medium forwarders) customer when required. You will also follow up on communication for Outside Sales and process tenders in CRM.

Essential Requirements:

  • Apprenticeship or A-level in the logistic sector is required.
  • 1-3 years experience in sales and proven record.
  • Good knowledge of the German logistic market.
  • Responsible and reliable, strong communication skills are required.
  • Should be passionate about air freight and eager to take over responsibilities.


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