Customer Service Agent

vor 3 Wochen


Frankfurt am Main, Hessen, Deutschland Cargolux Vollzeit
Job Summary

We are seeking a highly skilled Customer Service Agent to join our team in Germany. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Follow up on customer requests and ensure timely resolution of issues
  • Coordinate shipments and communicate with customers regarding flight updates and changes
  • Work closely with colleagues from different departments to meet customer needs
  • Prepare reservations for small cargo and ensure accurate booking updates
Requirements
  • Secondary technical education or equivalent experience in logistics or a related field
  • Strong written and oral communication skills in German and English
  • Ability to work in a team environment and prioritize tasks effectively
  • Proficiency in MS Office


  • Frankfurt am Main, Hessen, Deutschland Cargolux Vollzeit

    Job SummaryWe are seeking a highly skilled Customer Service Agent to join our team in Germany. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesFollow up on customer requests and ensure timely resolutionCoordinate shipments...


  • Frankfurt am Main, Hessen, Deutschland Cargolux Vollzeit

    Job SummaryWe are seeking a highly motivated and organized Customer Service Agent to join our team in Germany. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesFollow up on customer requests and...


  • Frankfurt am Main, Hessen, Deutschland LILLYDOO GmbH Vollzeit

    Unsere MissionWir suchen nach engagierten und motivierten Menschen, die sich für Kundenorientierung und Teamarbeit begeistern. Als Junior Customer Service Agent bei LILLYDOO GmbH bist du Teil unseres internationalen Customer Happiness Teams und verantwortlich für die Bereitstellung einer hervorragenden Kunden Erfahrung.Deine AufgabenUnterstützung bei der...


  • Frankfurt am Main, Hessen, Deutschland Antech Diagnostics Germany GmbH Vollzeit

    At Antech Diagnostics Germany GmbH, we are committed to delivering innovative solutions for better animal health outcomes. Our team of experts provides exceptional support to our clients, ensuring the highest level of service and care. As a Customer Service Agent, you will play a vital role in our mission to revolutionize veterinary diagnostics.Key...


  • Frankfurt am Main, Hessen, Deutschland Equinix Vollzeit

    Job SummaryWe are seeking a highly skilled Global Service Desk Agent to join our team. As a key member of our support team, you will provide tier two support on customer requests, inquiries, and/or questions through email, phone, or live chat. You will be responsible for troubleshooting, documenting, escalating, and managing trouble resolution in the best...


  • Frankfurt am Main, Hessen, Deutschland Corporation Service Company Vollzeit

    Über Ihre RolleAls Customer Service Specialist bei Corporation Service Company sind Sie der Hauptansprechpartner für unsere Kunden aus aller Welt. In enger Zusammenarbeit mit unseren Kunden verantworten Sie das Portfolio von Domainnamen, pflegen und stärken Sie die Beziehungen zu unseren Kunden und sorgen dafür, dass unsere Kunden zufrieden sind.Ihre...

  • Customer Service Agent

    vor 4 Wochen


    Frankfurt am Main, Hessen, Deutschland Cargolux Vollzeit

    Key ResponsibilitiesFollow up on customer requests after offer is made through our reservation systemManage all monthly allotment bookingsEnsure accurate booking updates are entered in our systemCoordinate shipments with our compliance departmentIndependently prepare reservations for small cargoInform customers about flight updates, changes, and...


  • Frankfurt am Main, Hessen, Deutschland Bader & Kara Zeitarbeit GmbH Vollzeit

    Job DescriptionBader & Kara Zeitarbeit GmbH is a leading provider of temporary and permanent staffing solutions. With over 20 years of experience, we have established ourselves as a trusted partner for businesses and job seekers alike.We are currently seeking highly motivated and customer-focused individuals to join our team as Call Center Agents. As a Call...

  • Front Office Agent

    vor 4 Wochen


    Frankfurt am Main, Hessen, Deutschland Foremost Hospitality Vollzeit

    About the RoleWe are seeking a highly motivated and customer-focused Front Office Agent to join our team at the Hilton Garden Inn Frankfurt City Centre. As a Front Office Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesCheck in/out of national and...


  • Frankfurt am Main, Hessen, Deutschland msg systems Vollzeit

    We're looking for a skilled Customer Service Representative to join our team. As a key member of our support team, you'll be responsible for providing top-notch service to our customers, responding to their inquiries, and resolving any issues they may have.Key Responsibilities:Respond to customer inquiries via phone, email, or chatResolve customer issues in...


  • Frankfurt am Main, Hessen, Deutschland American Airlines Vollzeit

    Job OverviewWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. This role is an excellent opportunity to provide exceptional customer service, work in a dynamic environment, and develop your skills and expertise.

  • IT Service Desk Agent

    vor 4 Wochen


    Frankfurt am Main, Hessen, Deutschland DIS AG Vollzeit

    Deine HerausforderungWir suchen einen motivierten IT Service Desk Agent, der Teil unseres dynamischen IT-Teams wird. In dieser Position wirst du die faszinierende Welt der Informationstechnologie in einem modernen Umfeld hautnah erleben.Deine Aufgaben werden dich in die folgenden Bereiche führen:Erfassung, Analyse und Bearbeitung technischer Probleme im...

  • Service Desk Agent

    vor 4 Wochen


    Frankfurt am Main, Hessen, Deutschland MORE Holding GmbH Vollzeit

    AufgabenAls Service Desk Agent bei MORE Holding GmbH sind Sie verantwortlich für die Bearbeitung von Störungsmeldungen und die Erstlösung von technischen und fachlichen Anwenderstörungen.Wir erwarten von Ihnen:Bearbeitung von Störungsmeldungen im Sinne der ErstanalyseKlassifizierung von technischen und fachlichen Anwenderstörungen und deren...

  • IT Service Desk Agent

    vor 4 Wochen


    Frankfurt am Main, Hessen, Deutschland DIS AG Vollzeit

    Deine HerausforderungWir suchen einen engagierten Service Desk Agent, der sich auf die Übernahme des 1. Levels des Supports für IT-Endanwender von Auftraggebern spezialisiert hat. Als Teil des IT-Teams hast du die Möglichkeit, die spannende Welt der Informationstechnologie in einem modernen Unternehmen zu erleben.Deine AufgabenÜbernahme des 1. Levels des...


  • Frankfurt am Main, Hessen, Deutschland DIS AG Vollzeit

    Deine AufgabenWir suchen einen engagierten Service Desk Agent, der den 1. Level Support für IT-Endanwender übernimmt und 1. Level Incidents verwaltet.Der Service Desk Agent ist für die Entgegennahme von Störungen und Service Requests verantwortlich.Der Service Desk Agent bietet Anwenderhilfe und Beratung zur Beauftragung von Services und Endgeräten...


  • Frankfurt am Main, Hessen, Deutschland Solua GmbH Vollzeit

    Jobbeschreibung:Sie sind offen, kontaktfreudig und lieben es, die helfende Hand zu sein? Dann sind Sie bei uns genau richtig.Wir suchen Sie als Passenger Service Agent (m/w/d) für die Fluggastbetreuung an einem der am stärksten frequentierten Flughäfen Deutschlands, dem Frankfurter Flughafen.Im Rahmen einer Kooperation mit der FraCare Services GmbH...


  • Frankfurt am Main, Hessen, Deutschland Cargolux Vollzeit

    Job SummaryThe Customer Service Representative will be responsible for handling customer inquiries and providing timely solutions. Key responsibilities include following up on customer requests, coordinating shipments, and preparing reservations for small cargo.Key ResponsibilitiesFollow up on customer requests and provide timely solutionsCoordinate...


  • Frankfurt am Main, Hessen, Deutschland ZARA Vollzeit

    Customer Service RepresentativeWe are looking for a Sales Assistant to join our team at ZARA in Frankfurt - Skyline Plaza. As a Sales Assistant, you will be responsible for providing excellent customer service, maintaining a high level of product knowledge, and contributing to a positive and engaging store environment.Key Responsibilities:Assist customers in...


  • Frankfurt am Main, Hessen, Deutschland Cross Border Talents Vollzeit

    Take the next step in your career by joining a renowned global company, recognized for delivering exceptional customer service solutions. Here, you'll work in a dynamic team and enjoy continuous growth opportunities. As a key member of the team, you will be responsible for managing inquiries from clients of a prominent financial institution through calls,...


  • Frankfurt am Main, Hessen, Deutschland Dover Corporation Vollzeit

    Job SummaryColder Products Company, a Dover company, is seeking a highly skilled Customer Service Supervisor to lead our onsite Global Customer and Service Fulfillment (CSF) team in Frankfurt, Germany. As a key member of our global operations team, you will be responsible for ensuring exceptional customer satisfaction and driving process improvements across...