Customer Success Professional
Vor 4 Tagen
We are seeking a highly skilled Cybersecurity Onboarding Specialist to join our team at Workwise. As a key member of our customer success team, you will be responsible for delivering exceptional customer experiences through effective onboarding processes.
Salary and BenefitsThe successful candidate will receive a competitive salary package, including a base salary of €65,000 per year, plus benefits such as flexible work arrangements, professional development opportunities, and a dynamic team environment.
Key Responsibilities- Manage the onboarding process for new customers, ensuring a seamless experience.
- Deliver basic support with a ticketing process for all inquiries related to Protect implementation.
- Handle a high volume of client interactions and respect our SLA to ensure a top customer satisfaction rate.
- Contribute to improving the onboarding process to increase and scale the implementation rate of our cyber tools.
- Experience in cybersecurity is a must-have.
- Excellent communication, presentation, and interpersonal skills.
- Process-oriented mindset with the ability to get things done.
- Slightly sales-oriented with a knack for promoting additional services.
- Business proficiency in written and spoken English.
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