Quality Assurance Professional
vor 1 Woche
Company Overview
FLOCERT GmbH is a leading global certification body that provides fair trade certification to companies and organizations. Our mission is to promote fairness in global trade, and we are committed to working with all types of organizations, from small producers to internationally recognized brands.
We have six international offices conducting business in over 120 countries, and our team is dedicated to making a difference in the world.
Salary
The salary for this position is approximately €45,000 - €55,000 per year, depending on qualifications and experience. In addition to a competitive salary, we offer a range of benefits, including a holiday bonus, a 13th salary, and an occupational pension scheme.
Job Description
We are seeking a highly motivated and detail-oriented Quality Assurance Professional to support our trade customers during a maternity cover period. As a Quality Assurance Professional, you will play a crucial role in engaging in assurance services and audit processes for our esteemed clients.
Your primary responsibilities will include:
- Organizing the application process of new customers in the assigned region and languages;
- Actively communicating with applicants and certified customers, providing necessary information and addressing specific needs;
- Overseeing designated customers and services, applying assurance methods defined within the respective assurance scheme;
- Assisting in the ongoing enhancement of assurance processes and contributing to cross-functional projects within FLOCERT;
- Performing analysis of assessment reports or data sets to support the production of insights and conclusions;
- Assisting in the selection, performance evaluation, and training of auditors;
- Entering and maintaining accurate and timely data on all platforms and for all assigned data sets;
- Assisting in identifying and delivering new assurance services as required.
Required Skills and Qualifications
To be successful in this role, you will need:
- A university degree (B.A. or equivalent) or vocational education in Business, Agronomy, Economics, Food Science, or related fields;
- Several years of relevant professional experience in an office and customer-oriented environment;
- Fluency in German and English, both oral and written;
- Strong dedication to customer service with excellent communication skills;
- Previous work experience in an international environment is advantageous;
- Excellent team player with a positive and proactive attitude;
- Dedicated working style with outstanding interpersonal and organizational skills;
- Proven ability to multitask with a focus on detail and timely delivery;
- Fluency in any other European language (e.g., French, Spanish, Italian, Dutch) is a plus;
- Proficient in MS Office.
Benefits
We offer a comprehensive benefits package, including:
- An attractive salary range;
- A holiday bonus;
- A 13th salary;
- An occupational pension scheme;
- A flexible working arrangement;
- Opportunities to contribute to a cause you believe in;
- Continuous learning opportunities and comprehensive training programs;
- Potential for motivated individuals to advance and grow within the company.
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