Client Success Manager

vor 1 Monat


Berlin, Berlin, Deutschland Weezevent Vollzeit

{"h2": "About Weezevent", "p": "Weezevent is a leading provider of online ticketing, cashless payment, and access control solutions for live events. With a presence in Europe and beyond, we offer flexible and user-friendly systems that cater to events of all sizes and types. Our team of over 100 people works across multiple countries, and we're committed to innovation and growth.", "h2": "Job Description", "p": "We're seeking a Client Success Manager to join our team in Germany, ideally based in Berlin. As a key liaison between Weezevent and event organizers, you'll be responsible for managing projects from start to finish. This includes creating project plans, coordinating with clients, setting up our software, and ensuring smooth communication and logistics.", "h2": "Key Responsibilities", "ul": [{"li": "Create and implement project plans for event delivery"}, {"li": "Manage project plans in coordination with clients and make necessary adjustments"}, {"li": "Ensure smooth communication with clients and address their questions and expectations"}, {"li": "Set up our software for ticketing, access, and cashless flow"}, {"li": "Manage full preparation and logistics, including terminal setup and operations"}, {"li": "Create reports and reviews, and follow up with clients to ensure satisfaction and trust"}, {"li": "Monitor business sector and stay up-to-date with our solution and features"}], "h2": "Requirements", "p": "We're looking for a great team member with a positive attitude, meticulous work ethic, and problem-solving skills. You should be able to get the best out of your crew on-site and be invested in customer satisfaction. Travel is required, and you should be comfortable with frequent weekend and public holiday work.", "p": "In return for your expertise and commitment, Weezevent offers a challenging and varied job in a dynamic and exciting sector, at the forefront of innovation in the entertainment industry. You'll be part of a young, entrepreneurial, dedicated, and enthusiastic team.", "p": "All of our positions are open to people with disabilities.", "h2": "What We Offer", "p": "Weezevent offers a competitive salary and benefits package, as well as opportunities for growth and development. You'll work with a talented team and have access to the latest technology and tools.", "p": "If you're passionate about live events and customer success, we'd love to hear from you.", "p": "Please submit your application, including your resume and a cover letter, to [insert contact information]."}


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