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Client Success Manager

vor 1 Monat

Berlin, Berlin, Deutschland Weezevent Vollzeit

Weezevent is seeking a Client Success Manager to join our team in Germany, ideally based in Berlin with remote work possible. As a key liaison between Weezevent and event organizers, you will be responsible for managing projects from start to finish, ensuring smooth communication with clients, and delivering contracted services at events.

Key Responsibilities
  • Create and implement project plans for event delivery
  • Manage project plans in coordination with clients and make necessary adjustments
  • Ensure client satisfaction and expectations are met
  • Set up Weezevent software for ticketing, access, and cashless solutions
  • Prepare and manage logistics, terminal setup, operations, and post-event activities
  • Report and review event performance, follow up with clients, and advise on improvements
  • Stay up-to-date with industry trends and Weezevent solutions
Requirements

We're looking for a great team member with a positive attitude, meticulous work ethic, and problem-solving skills. You should be customer-focused, able to work with a crew on-site, and have good ICT knowledge. Weezevent offers a challenging and varied job in a dynamic sector, where you'll build and grow our presence in the global market.

All of our positions are open to people with disabilities.