Customer Success Advocate

vor 11 Stunden

Berlin, Berlin, Deutschland Insider Vollzeit
{"Job Title": "Customer Success Manager", "Job Description": "Unlock Customer Potential

As a Customer Success Manager at Insider, you will be the face of our company to our clients, bridging the gap between their needs and our technology. Your mission is to help our clients understand their needs and identify the best features and products to match their goals and expectations.

Key Responsibilities:
  • Monitor and facilitate the customer's adoption of our technology to ensure they receive our world-class service.
  • Work with our data-geeks and product specialists to provide technical support and ensure clients have a seamless experience.
  • Develop and maintain key account plans to identify opportunities to boost the value we add to our clients' organization.
  • Proactively provide feedback to your team on market trends, unmet needs, and opportunities to create a bigger impact on our partnership with our clients.
  • Establish a trusted adviser relationship to ensure our customers' overall satisfaction with our services and technology.
  • Plan strategies to help clients meet their objectives, prioritizing and driving resolution on escalated customer issues.
  • Bring new product ideas to the table, collaborating with our product and design gurus to shape our product roadmap.
What We Expect:
  • A university degree in Business, Marketing, Engineering, or related fields.
  • Digital marketing experience in a customer-oriented position.
  • Strong collaboration and relationship-building skills, especially at the executive level.
  • Solid oral and written communication abilities, with positive phone skills and excellent listening skills.
  • A self-motivated and savvy tech bug, always seeking solutions and ideas to improve our relationship with our clients.
  • A passion for testing, measuring, and improving outreach and follow-up effectiveness.
  • The ability to work in a fast-paced startup environment.
  • A solid understanding of basic web concepts and digital marketing.
Perks:
  • A chance to work in an international, diverse, and inclusive environment.
  • Access to a limitless network all over the globe.
  • A chance to become a Shareowner with our "Shareowner System".
  • Part of an industry shaping the future of customer experiences.
  • Competitive compensation packages.
  • Access to many hard and soft skills training to help you improve and challenge yourself.
  • Weekly training on our Sales University.
  • Access to Udemy's business plan.
  • Space to share your skills and deliver training and workshops.
  • Fun team activities.
  • No dress code.
", "lang_code": "en-US"}

  • Customer Success Advocate

    Vor 6 Tagen

    Berlin, Berlin, Deutschland Lightspeed Vollzeit

    Job SummaryWe are seeking a highly motivated and experienced Account Manager to join our Hospitality team in Berlin. As a key member of our sales team, you will be responsible for driving the growth of our hospitality customers' businesses, providing exceptional customer service, and building strong relationships with our clients.Key ResponsibilitiesNurture...

  • Customer Success Advocate

    Vor 7 Tagen

    Berlin, Berlin, Deutschland Lightspeed Vollzeit

    Job SummaryWe are seeking a highly motivated and experienced Account Manager to join our Hospitality team in Berlin. As a key member of our sales team, you will be responsible for driving the growth of our hospitality customers' businesses, providing exceptional customer service, and building strong relationships with our clients.Key ResponsibilitiesNurture...

  • Client Success Advocate

    vor 4 Wochen

    Berlin, Berlin, Deutschland Workist GmbH Vollzeit

    Position: Client Success AdvocateAt Workist GmbH, we are an innovative B2B transaction automation firm dedicated to transforming the way organizations manage their transactions. Our cutting-edge AI-powered solutions are already assisting numerous businesses in streamlining their operations and enhancing efficiency.What We SeekWe are in search of a dedicated...

  • Customer Success Advocate

    vor 9 Stunden

    Berlin, Berlin, Deutschland Quantum Quest Talents Vollzeit

    {"title": "Customer Success Associate", "description": "Unlock Client PotentialAt Quantum Quest Talents, we're seeking a skilled Customer Success Associate to drive client growth and satisfaction. As a key member of our team, you'll play a vital role in ensuring our clients achieve their goals through our software.Key Responsibilities:Client Onboarding and...

  • Customer Success Advocate

    vor 9 Stunden

    Berlin, Berlin, Deutschland Quantum Quest Talents Vollzeit

    {"title": "Customer Success Associate", "description": "Unlock Client PotentialAt Quantum Quest Talents, we're seeking a skilled Customer Success Associate to drive client growth and satisfaction. As a key member of our team, you'll play a vital role in ensuring our clients achieve their goals through our software.Key Responsibilities:Client Onboarding and...

  • Customer Success Manager

    vor 14 Stunden

    Berlin, Berlin, Deutschland VisionAI GmbH Vollzeit

    {"h1": "Customer Success Manager", "p": "At VisionAI GmbH, we are revolutionizing digital commerce through data-driven and customer-centric technologies developed in our own AI lab. As a Customer Success Manager, you will be responsible for overseeing a portfolio of up to 70 E-Commerce customers, developing and fostering trustworthy relationships with...

  • Customer Success Manager

    vor 14 Stunden

    Berlin, Berlin, Deutschland VisionAI GmbH Vollzeit

    {"h1": "Customer Success Manager", "p": "At VisionAI GmbH, we are revolutionizing digital commerce through data-driven and customer-centric technologies developed in our own AI lab. As a Customer Success Manager, you will be responsible for overseeing a portfolio of up to 70 E-Commerce customers, developing and fostering trustworthy relationships with...

  • Customer Success Advocate

    vor 1 Woche

    Berlin, Berlin, Deutschland Susell GmbH Vollzeit

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Susell GmbH. As a key member of our customer support team, you will be responsible for providing exceptional support to our clients, ensuring their queries are resolved efficiently and effectively.Key ResponsibilitiesCustomer Support: Provide timely and...

  • Customer Success Manager

    vor 4 Wochen

    Berlin, Berlin, Deutschland LiveEO GmbH Vollzeit

    Welcome to LiveEO GmbHAt LiveEO GmbH, we are at the forefront of transforming the satellite analytics sector by integrating Space Technology with Artificial Intelligence to address pressing global challenges. Our pioneering satellite-based monitoring solutions empower infrastructure operators and industrial enterprises to enhance their operations in an...

  • Customer Success Strategist

    Vor 5 Tagen

    Berlin, Berlin, Deutschland VisionAI GmbH Vollzeit

    About the RoleVisionAI GmbH is a pioneering AI startup revolutionizing online retail with cutting-edge technologies. We're seeking a highly skilled Customer Success Strategist to join our growing team and play a key role in transforming the e-commerce landscape.Key ResponsibilitiesOversee a portfolio of up to 70 e-commerce customers, providing exceptional...

  • Customer Success Strategist

    Vor 5 Tagen

    Berlin, Berlin, Deutschland VisionAI GmbH Vollzeit

    About the RoleVisionAI GmbH is a pioneering AI startup revolutionizing online retail with cutting-edge technologies. We're seeking a highly skilled Customer Success Strategist to join our growing team and play a key role in transforming the e-commerce landscape.Key ResponsibilitiesOversee a portfolio of up to 70 e-commerce customers, providing exceptional...

  • Customer Success Manager

    Vor 6 Tagen

    Berlin, Berlin, Deutschland VisionAI GmbH Vollzeit

    About the RoleWe are seeking a highly skilled and experienced Customer Success Manager to join our growing team at VisionAI GmbH. As a key member of our customer success team, you will be responsible for overseeing a portfolio of up to 70 e-commerce customers and developing and fostering trustworthy relationships with them.Key Responsibilities:Oversee a...

  • Customer Success Manager

    vor 1 Woche

    Berlin, Berlin, Deutschland VisionAI GmbH Vollzeit

    About the RoleWe are seeking a highly skilled and experienced Customer Success Manager to join our growing team at VisionAI GmbH. As a key member of our customer success team, you will be responsible for overseeing a portfolio of up to 70 e-commerce customers and developing and fostering trustworthy relationships with them.Key Responsibilities:Oversee a...

  • Client Success Advocate

    vor 4 Wochen

    Berlin, Berlin, Deutschland Camplify Holdings Limited Vollzeit

    Position Overview:As a Customer Success Specialist at Camplify Holdings Limited (CHL), you will play a crucial role in ensuring our customers receive outstanding service and support. Your ability to foster relationships and communicate effectively will be key to your success in this position.About Camplify Holdings Limited (CHL): We are a pioneering global...

  • Client Success Advocate

    vor 4 Wochen

    Berlin, Berlin, Deutschland Camplify Holdings Limited Vollzeit

    Position Overview:As a Customer Success Specialist at Camplify Holdings Limited (CHL), you will play a pivotal role in ensuring our customers receive outstanding service and support. Your ability to foster strong relationships and your commitment to achieving results will be essential in this role.About Camplify Holdings Limited (CHL): We are a leading...

  • Head of Customer Success

    vor 1 Woche

    Berlin, Berlin, Deutschland birdie Vollzeit

    About the RoleWe are seeking a highly skilled and experienced professional to join our team as the Head of Customer Success. As a key member of our organization, you will play a pivotal role in shaping the future of our company in Germany.Your primary responsibility will be to serve as a trusted advisor and advocate for our partners, ensuring they are...

  • Head of Customer Success

    Vor 6 Tagen

    Berlin, Berlin, Deutschland birdie Vollzeit

    About the RoleWe are seeking a highly skilled and experienced professional to join our team as the Head of Customer Success. As a key member of our organization, you will play a pivotal role in shaping the future of our company in Germany.Your primary responsibility will be to serve as a trusted advisor and advocate for our partners, ensuring they are...

  • Customer Success Manager

    Vor 7 Tagen

    Berlin, Berlin, Deutschland VisionAI GmbH Vollzeit

    About the RoleVisionAI GmbH is seeking a highly skilled Customer Success Manager to join our growing team. As a key member of our customer-facing team, you will be responsible for ensuring the highest level of support and satisfaction for our e-commerce customers.Key ResponsibilitiesOversee a portfolio of up to 70 e-commerce customers, providing strategic...

  • Customer Success Manager

    Vor 4 Tagen

    Berlin, Berlin, Deutschland project44 Vollzeit

    About the RoleAt project44, we're on a mission to revolutionize the supply chain industry. As a Customer Success Manager, you'll play a critical role in ensuring our customers achieve maximum value from our services.Key ResponsibilitiesDevelop Strategic Partnerships: Collaborate with customers to create tailored strategies that drive optimal product use and...

  • Customer Success Manager

    Vor 4 Tagen

    Berlin, Berlin, Deutschland project44 Vollzeit

    About the RoleAt project44, we're on a mission to revolutionize the supply chain industry. As a Customer Success Manager, you'll play a critical role in ensuring our customers achieve maximum value from our services.Key ResponsibilitiesDevelop Strategic Partnerships: Collaborate with customers to create tailored strategies that drive optimal product use and...