Aktuelle Jobs im Zusammenhang mit Customer Success Manager - Berlin, Berlin - VisionAI GmbH
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Customer Success Manager
vor 3 Wochen
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Customer Success Manager
vor 3 Wochen
Berlin, Berlin, Deutschland doinstruct Software GmbH VollzeitAbout doinstruct Software GmbHWe are a pioneering company in the Learning & Development space, revolutionizing education and training for frontline workers. Our mission is to make a tangible impact on their lives and career growth.Job Title: Customer Success ManagerWe are seeking a highly motivated and experienced Customer Success Manager to join our team....
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Customer Success Manager
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Customer Success Manager
vor 1 Monat
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Customer Success Manager
vor 1 Monat
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Customer Success Manager
Vor 6 Tagen
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Customer Success Manager
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Customer Success Manager
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Customer Success Manager
vor 1 Monat
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Customer Success Manager
vor 1 Monat
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Customer Success Manager
vor 2 Wochen
Berlin, Berlin, Deutschland doinstruct Software GmbH VollzeitAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at doinstruct Software GmbH. As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our customers, ensuring their success with our product, and driving customer satisfaction and retention.Your Key...
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Customer Success Manager
vor 2 Wochen
Berlin, Berlin, Deutschland doinstruct Software GmbH VollzeitAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at doinstruct Software GmbH. As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our customers, ensuring their success with our product, and driving customer satisfaction and retention.Your Key...
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Customer Success Manager
vor 4 Wochen
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Customer Success Manager
vor 4 Wochen
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Customer Success Manager
vor 4 Wochen
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Customer Success Manager
vor 4 Wochen
Berlin, Berlin, Deutschland NoName Ltd VollzeitCustomer Success ManagerWe are seeking a highly motivated and results-driven Customer Success Manager to join our team at NoName Ltd. As a key member of our organization, you will be responsible for ensuring the success of our clients by providing exceptional support and guidance.Key Responsibilities:Develop and maintain strong relationships with clients to...
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Customer Success Manager
vor 3 Wochen
Berlin, Berlin, Deutschland Axway VollzeitAbout AxwayAxway is a leading enterprise integration company that enables organizations to digitally transform their businesses. With over 20 years of experience and 11,000 customers in 100 countries, Axway is a trusted partner for companies of all sizes.Job SummaryWe are seeking a highly skilled Customer Success Manager to join our team. As a Customer...
Customer Success Manager
vor 2 Monaten
VisionAI GmbH is seeking a highly skilled Customer Success Manager to join our growing team. As a key member of our customer-facing team, you will be responsible for ensuring the highest level of support and satisfaction for our e-commerce customers.
Key Responsibilities- Oversee a portfolio of up to 70 e-commerce customers, providing strategic guidance and support to drive business growth and customer success.
- Develop and maintain strong, trusting relationships with customers, serving as their primary point of contact and trusted advisor throughout their journey with VisionAI.
- Focus on customer-centric prioritization to ensure every customer receives appropriate attention and service, driving customer adoption, retention, and overall satisfaction.
- Advocate for the customer by translating their needs into concrete product requirements, working closely with product experts to ensure seamless onboarding and long-term success.
- Deliver professional customer support through various channels, including email, chat, and phone, ensuring timely and effective resolution of customer inquiries and issues.
- Continuously enhance and refine Customer Relationship Management processes, leveraging data-driven insights to promote customer adoption, retention, and overall satisfaction.
- Identify opportunities for upselling and work closely with the Growth Manager to create actionable expansion strategies, driving revenue growth and customer loyalty.
- 3-5 years of experience in customer-facing roles, handling a broad portfolio of clients, ideally in a SaaS environment.
- Strong skills in prioritization and execution, driven by customer needs, business impact, and growth potential.
- Exceptional communication skills and sales affinity, with the ability to build strong relationships with customers and stakeholders.
- In-depth knowledge of value drivers within recurring revenue business models, with a strong understanding of customer behavior and market trends.
- Analytical mindset paired with a strong sense of accountability and ownership, with the ability to thrive in a dynamic environment and adapt quickly to challenges.
- Fluent in both German and English, with excellent written and verbal communication skills.
VisionAI GmbH is a fast-growing AI startup based in Germany and the UK, revolutionizing digital commerce through data-driven and customer-centric technologies developed in our own AI lab. We are committed to empowering online retailers with the latest AI technologies, enabling them to compete with industry giants and deliver exceptional customer experiences.
We value diversity and foster an inclusive environment where everyone feels respected and empowered. Our team is passionate about innovation and customer success, and we are excited to welcome a talented Customer Success Manager to join our growing team.
