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Customer Success Manager

vor 2 Monaten


Berlin, Berlin, Deutschland VisionAI GmbH Vollzeit

{"h1": "Customer Success Manager", "p": "At VisionAI GmbH, we are revolutionizing digital commerce through data-driven and customer-centric technologies developed in our own AI lab. As a Customer Success Manager, you will be responsible for overseeing a portfolio of up to 70 E-Commerce customers, developing and fostering trustworthy relationships with customers, and advocating for their needs through data-driven insights. You will work closely with product experts to ensure seamless onboarding of new customers and deliver professional customer support through email, chat, and phone. If you have 3-5 years of experience in customer-facing roles, strong skills in prioritization and execution, and a passion for customer-centric technologies, we want to hear from you", "ul": [{"li": "Oversee a portfolio of up to 70 E-Commerce customers"}, {"li": "Develop and foster trustworthy relationships with customers"}, {"li": "Advocate for customer needs through data-driven insights"}, {"li": "Work closely with product experts to ensure seamless onboarding of new customers"}, {"li": "Deliver professional customer support through email, chat, and phone"}], "h2": "What we offer", "p": "At VisionAI GmbH, we value diversity and foster an inclusive environment where everyone feels respected and empowered. We offer flexible working arrangements, ongoing training and development opportunities, and a chance to build up processes and benefits from scratch. If you are passionate about customer-centric technologies and want to be part of a dynamic team, apply now"}