Customer Experience Manager

vor 2 Wochen


Hamburg, Hamburg, Deutschland Reply Deutschland SE Vollzeit
Unsere Herausforderung

Wir suchen einen erfahrenen Ingenieur, der sich auf die Gestaltung von digitalen Erlebnissen für unsere Kunden spezialisiert hat. Du wirst Teil unseres Teams und gestaltest aktiv digitale Lösungen im Bereich Consumer Products. Eine steile Lernkurve, abwechslungsreiche Aufgaben und Freiraum für eigene Entscheidungen sind garantiert. Im dynamischen Projektumfeld analysierst du neue Anforderungen unserer Kunden und unterstützt sie bei der Konzeption ihrer technischen Lösungen. Du entwirfst und implementierst Customer-Experience-Lösungen in den Bereichen Marketing, Sales und Services. Gemeinsam im Team führst du Workshops sowie Anwenderschulungen durch. Du treibst innovative Themen voran wie AI, Machine Learning oder IoT.

Deine Qualifikationen
  • Wir freuen uns auf dein erfolgreich abgeschlossenes Studium der (Wirtschafts-) Informatik, (Wirtschafts-) Mathematik, Physik oder BWL
  • Idealerweise bringst du erste Erfahrung im IT-Umfeld oder in der Projektarbeit mit (auch im Rahmen von Praktika, Werkstudententätigkeiten)
  • Du begeistert dich für digitale Fragestellungen und bringst erste Programmierkenntnisse mit
  • Kommunikationsstärke in Deutsch und Englisch zeichnet dich ebenso aus wie Spaß daran, gemeinsam Wissen aufzubauen


  • Hamburg, Hamburg, Deutschland Maersk Vollzeit

    Customer Experience SpecialistMaersk is seeking a Customer Experience Specialist to manage end-to-end customer experience within the assigned scope in SCM, in compliance with relevant company procedures and agreements with customer. The ideal candidate will have a strong understanding of logistics and customer service, with the ability to prioritize tasks...


  • Hamburg, Hamburg, Deutschland Hapag-Lloyd AG Vollzeit

    About Hapag-Lloyd AGHapag-Lloyd AG is a leading liner shipping company with a fleet of 287 modern container ships and a container capacity of 3.2 million TEU. The company has around employees and 400 offices in 139 countries.Job SummaryWe are seeking a highly skilled Customer Experience Manager to support various projects related to our Hapag-Lloyd 2030...


  • Hamburg, Hamburg, Deutschland Hapag-Lloyd AG Vollzeit

    About Hapag-Lloyd AGHapag-Lloyd AG is a leading liner shipping company with a fleet of 287 modern container ships and a container capacity of 3.2 million TEU. The company has around employees and 400 offices in 139 countries.Job SummaryWe are seeking a highly skilled Customer Experience Manager to support various projects related to our Hapag-Lloyd 2030...


  • Hamburg, Hamburg, Deutschland Maersk Vollzeit

    Job Title: Customer Experience AgentMaersk is seeking a highly skilled Customer Experience Agent to join our team. As a Customer Experience Agent, you will be responsible for delivering exceptional customer experiences across our logistics operations.Key Responsibilities:Manage end-to-end customer portfolios, with a focus on transportation management and...


  • Hamburg, Hamburg, Deutschland Maersk Vollzeit

    Job Title: Customer Experience AgentMaersk is seeking a highly skilled Customer Experience Agent to join our team. As a Customer Experience Agent, you will be responsible for delivering exceptional customer experiences across our logistics operations.Key Responsibilities:Manage end-to-end customer portfolios, with a focus on transportation management and...


  • Hamburg, Hamburg, Deutschland Hapag-Lloyd AG Vollzeit

    About Hapag-LloydHapag-Lloyd is a leading liner shipping company with a fleet of 287 modern container ships and a container capacity of 3.2 million TEU. The company has around employees and 400 offices in 139 countries, offering fast and reliable connections between more than 600 ports worldwide.Your Responsibilities:As a Customer Experience Manager, you...


  • Hamburg, Hamburg, Deutschland Hapag-Lloyd AG Vollzeit

    About Hapag-LloydHapag-Lloyd is a leading liner shipping company with a fleet of 287 modern container ships and a container capacity of 3.2 million TEU. The company has around employees and 400 offices in 139 countries, offering fast and reliable connections between more than 600 ports worldwide.Your Responsibilities:As a Customer Experience Manager, you...


  • Hamburg, Hamburg, Deutschland Hapag-Lloyd AG Vollzeit

    About Hapag-LloydHapag-Lloyd is a leading liner shipping company with a fleet of 287 modern container ships and a vessel capacity of 2.2 million TEU. The company has around 13,500 employees and 400 offices in 139 countries. Hapag-Lloyd offers a range of services, including liner shipping, terminal and infrastructure management, and logistics.Job...


  • Hamburg, Hamburg, Deutschland Maersk Vollzeit

    Customer Experience PartnerMaersk is seeking a Customer Experience Partner to join our team in Hamburg or Bremen. As a key member of our SCM organization, you will be responsible for delivering exceptional customer experiences across our global network.Key Responsibilities:Manage end-to-end SCM customer portfolios, focusing on transportation management and...


  • Hamburg, Hamburg, Deutschland Maersk Vollzeit

    Customer Experience PartnerMaersk is seeking a Customer Experience Partner to join our team in Hamburg or Bremen. As a key member of our SCM organization, you will be responsible for delivering exceptional customer experiences across our global network.Key Responsibilities:Manage end-to-end SCM customer portfolios, focusing on transportation management and...


  • Hamburg, Hamburg, Deutschland Maersk Vollzeit

    At Maersk, we are redefining the boundaries of possibility in integrated logistics. As a Customer Experience Consultant, you will be part of a great diverse team that works together to shape the future of global trade and logistics.Key ResponsibilitiesOwns and manages the customer experienceHas responsibility for end-to-end customer experience and inland...

  • Product Manager

    vor 3 Wochen


    Hamburg, Hamburg, Deutschland ABOUT YOU Vollzeit

    We are seeking a skilled Product Manager to lead the development of our customer experience in our apps and website. As a key member of our App & Web Team, you will work closely with developers and UX/UI designers to own new feature launches from start to finish.Key Responsibilities:Product Improvement & Feature Delivery: Identify opportunities to enhance...


  • Hamburg, Hamburg, Deutschland Maersk Vollzeit

    About the Role:We are seeking a highly skilled Customer Experience Specialist to join our team at Maersk. As a key member of our commercial organization, you will be responsible for managing end-to-end customer experience within the assigned scope in SCM, in compliance with relevant company procedures and agreements with customers.Key Responsibilities:Manage...


  • Hamburg, Hamburg, Deutschland Maersk Vollzeit

    About the Role:We are seeking a highly skilled Customer Experience Partner to join our team at Maersk. As a key member of our commercial organization, you will be responsible for managing end-to-end SCM customer portfolios, with a focus on transportation management and financial operations.Key Responsibilities:Manage a wide range of stakeholders across GSC...


  • Hamburg, Hamburg, Deutschland Hapag-Lloyd AG Vollzeit

    Hapag-Lloyd AG is seeking a highly skilled Customer Experience Manager to join our team in Hamburg. As a key member of our Customer Experience department, you will play a crucial role in supporting various projects related to our Hapag-Lloyd 2030 strategy.Our company is committed to delivering exceptional quality service to our customers, and we are looking...


  • Hamburg, Hamburg, Deutschland AppLike Group Vollzeit

    About the Role:We are seeking a skilled Senior Customer Experience Director to lead our customer support organization and drive exceptional service delivery for our business partners and B2C customers. As a key member of our leadership team, you will be responsible for managing a team of Technical Account Managers and B2C support agents, ensuring a seamless...


  • Hamburg, Hamburg, Deutschland Maersk Vollzeit

    Job Title: Customer Experience ConsultantAbout the Role:At Maersk, we are redefining the boundaries of possibility through innovation and transformation. As a Customer Experience Consultant, you will play a key role in setting new standards for efficiency, sustainability, and excellence.Key Responsibilities:- Collaborate with cross-functional teams to...


  • Hamburg, Hamburg, Deutschland Maersk Vollzeit

    Job SummaryMaersk is seeking a highly skilled Customer Experience Specialist to join our team in Hamburg or Bremen. As a key member of our SCM organization, you will be responsible for managing end-to-end customer portfolios, with a focus on transportation management and financial operations.Key Responsibilities• Manage a wide range of stakeholders across...


  • Hamburg, Hamburg, Deutschland British American Tobacco Vollzeit

    Job Title: Consumer Experience Junior ManagerWe are seeking a highly motivated and experienced Consumer Experience Junior Manager to join our team at British American Tobacco. As a key member of our marketing team, you will be responsible for developing and executing innovative marketing strategies to drive brand engagement and customer activation.Key...

  • Senior Product Manager

    vor 2 Wochen


    Hamburg, Hamburg, Deutschland ABOUT YOU Vollzeit

    We are seeking a skilled Product Manager to drive customer experience innovation in our e-commerce platform.The ideal candidate will have a deep understanding of technology, business processes, and functional dependencies, with a proven track record in the e-commerce industry.Key responsibilities include:Product Improvement & Feature Delivery: Identify...