Customer Experience Manager

We are seeking a skilled Product Manager to lead the development of our customer experience in our apps and website. As a key member of our App & Web Team, you will work closely with developers and UX/UI designers to own new feature launches from start to finish.Key Responsibilities:Product Improvement & Feature Delivery: Identify opportunities to enhance...

About the Role:We are seeking a highly skilled Customer Experience Partner to join our team at Maersk. As a key member of our commercial organization, you will be responsible for managing end-to-end SCM customer portfolios, with a focus on transportation management and financial operations.Key Responsibilities:Manage a wide range of stakeholders across GSC...

About the Role:We are seeking a skilled Senior Customer Experience Director to lead our customer support organization and drive exceptional service delivery for our business partners and B2C customers. As a key member of our leadership team, you will be responsible for managing a team of Technical Account Managers and B2C support agents, ensuring a seamless...

Job Title: Customer Experience ConsultantAbout the Role:At Maersk, we are redefining the boundaries of possibility through innovation and transformation. As a Customer Experience Consultant, you will play a key role in setting new standards for efficiency, sustainability, and excellence.Key Responsibilities:- Collaborate with cross-functional teams to...

We are seeking a skilled Product Manager to drive customer experience innovation in our e-commerce platform.The ideal candidate will have a deep understanding of technology, business processes, and functional dependencies, with a proven track record in the e-commerce industry.Key responsibilities include:Product Improvement & Feature Delivery: Identify...

Customer Success ManagerWe are seeking a highly skilled Customer Success Manager to join our team at Simon-Kucher. As a key member of our team, you will be responsible for designing and executing customer success plans, enabling our clients to become successful with our software and providing insights on tool usage and performance.You will develop and lead...

About the JobWe are seeking a highly skilled Customer Success Manager to join our team in the DACH region. As a key member of our customer success team, you will be responsible for driving customer satisfaction, growth, and retention in the region.Key ResponsibilitiesPartner with sales teams to complete comprehensive sales transition processes.Operate as a...

About Jimmy FairlyJimmy Fairly is a forward-thinking eyewear brand that revolutionizes the optical industry with its unique approach to style, quality, and affordability. Founded in 2010 by Antonin Chartier, we have established ourselves as a leading player in Europe and the UK with over 100 stores across these regions.Our MissionWe are committed to...

About the RoleAs a Senior Customer Success Manager at OneStream Software, you will be responsible for driving customer success and growth within our enterprise customer base. This role requires a strong understanding of customer needs and a proven ability to develop and execute strategic plans to meet those needs.Key ResponsibilitiesDevelop and execute...

Job SummaryAs a highly skilled Customer Support Manager, you will be responsible for leading and developing the Customer Support team to provide excellent service levels to our customers. Your primary goal will be to ensure the efficient execution of day-to-day operations, including the order to invoice cycle, after sales, and customer inquiries. You will...

Project Coordination Customer ExperienceHapag-Lloyd AG is seeking a highly motivated and organized individual to support our project teams in the area of customer service products. As a Project Coordinator Customer Experience, you will be responsible for updating and consolidating internal reports, monitoring project progress, and addressing anticipated...

Customer Success ManagerWe are at the forefront of innovation in our space, inventing business models, algorithms, solutions, and methodologies. Our end-to-end solutions deliver sustained top-line impact for our clients.Are you interested in working in a team of digital evangelists with a can-do attitude? Want to experience the dynamics of agile processes in...

Job SummaryAs a seasoned professional in customer service, you will lead and develop the Customer Support team to provide exceptional service levels to our clients. Your expertise will ensure the efficient execution of day-to-day operations, from order to invoice cycle, after-sales, and customer inquiries to troubleshooting. You will be responsible for clear...

About MaerskMaersk is a global leader in integrated logistics, pioneering the industry for over a century. We continuously set new standards for efficiency, sustainability, and excellence through innovation and transformation.Our diverse team of over 100,000 employees across 130 countries works together to shape the future of global trade and logistics. We...

We are seeking a highly skilled Customer Success Manager to join our team in Germany. As a German speaking professional, you will be responsible for driving customer satisfaction, retention, and growth in the DACH region.Your key responsibilities will include:Developing and executing strategies to improve customer experience and satisfactionBuilding strong...

Wir suchen einen Consultant Customer Experience, der sich für digitale Fragestellungen begeistert und erste Programmierkenntnisse mitbringt. Als Teil unseres Teams wirst du aktiv an der Gestaltung von digitalen Erlebniswelten bei unseren Kunden mit dem Schwerpunkt Consumer Products beteiligt.Deine Aufgaben:Analysierst du neue Anforderungen unserer Kunden...

We're seeking a seasoned customer advocate to spearhead our customer success efforts in the DACH region. As a German-speaking Key Account Manager, you will be responsible for driving client satisfaction, retention, and growth. Your expertise in the hotel industry will be invaluable in delivering tailored solutions that meet our clients' unique needs.Key...

We are seeking a highly skilled Customer Success Manager: German Speaking to join our team in Germany. In this role, you will be responsible for delivering exceptional customer experiences, driving growth, and expanding our customer base in the DACH region.Your main duties and responsibilities will include:Building and maintaining strong relationships with...

Company OverviewHapag-Lloyd AG is a leading liner shipping company with a fleet of 287 modern container ships and a vessel capacity of 2.2 million TEU, making it one of the world's largest and most modern reefer container fleets.SalaryWe offer a competitive remuneration package, including a base salary and vacation pay, as well as various benefits such as a...

Job Title: Customer Service LiaisonAt Safran Helicopter Engines, we are committed to providing exceptional customer service to our international clients. As a Customer Service Liaison, you will be the primary point of contact for our customers, ensuring that their needs are met and their concerns are addressed in a timely and efficient manner.Key...