Customer Experience Specialist

vor 4 Wochen


Hamburg, Hamburg, Deutschland Maersk Vollzeit

At Maersk, we are redefining the boundaries of possibility in integrated logistics. As a Customer Experience Consultant, you will be part of a great diverse team that works together to shape the future of global trade and logistics.

Key Responsibilities
  • Owns and manages the customer experience
  • Has responsibility for end-to-end customer experience and inland transport planning
  • Drives projects and forms processes

As a Customer Experience Consultant, you will be responsible for managing end-to-end rail shipments, FTL/LTL shipments, and financial aspects. You will also have full customer ownership and be in daily contact with vendors, Maersk teams, and customers.

What We Offer
  • A competitive salary
  • Flexible workplace policy and working hours
  • Access to internal training opportunities
  • A performance-oriented but collaborative team
  • Benefits like bike leasing, capital forming, health club allowance, and annual leave allowance

Maersk is a global leader in integrated logistics, and we are committed to diversity, collaboration, and continuous learning. We believe in the power of our people and work hard to ensure that our organization reflects and understands our customers.

English and German speaking person required.



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