Customer Success Manager
vor 3 Wochen
myroom24 GmbH is a pioneering company that is revolutionizing the way people live in Germany, Austria, and the Netherlands. With a strong focus on innovation and sustainability, we are committed to creating a better future for our customers and the environment.
Job Title: Customer Success ManagerWe are seeking a highly motivated and experienced Customer Success Manager to join our team. As a key member of our sales and customer success team, you will be responsible for acquiring new customers and partners, providing daily communication and customer service, and maintaining administrative CRM records.
Key Responsibilities:- Acquire new customers and partners through strategic outreach and relationship-building
- Provide exceptional customer service and support to national and international customers
- Maintain accurate and up-to-date customer data in our CRM system
- Process customer requests in a timely and professional manner
- Collaborate with the sales and customer success teams to develop new strategies and drive growth
- 1+ years of experience in sales, preferably in a start-up, agency, or hyper-growth environment
- Experience in the hotel industry is a plus
- Excellent written and verbal communication skills in German and English
- Empathy and self-confidence to effectively communicate with customers and colleagues
- Team spirit and passion for driving growth and innovation
- Attractive compensation package with competitive salary
- 30 days paid vacation and annual 1,000€ Learning & Development budget
- Cool and modern office at the Kurfürstendamm Gedächtniskirche with excellent public transportation connections
- Best tools and equipment to support your success
- Friends & Family Bonus for our own hotels
We are excited to meet a motivated and experienced professional who shares our passion for innovation and sustainability. If you are interested in this opportunity, please get in touch with us to discuss further.
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Customer Success Manager
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