Help Desk Support Specialist
vor 4 Wochen
Key Responsibilities:
* Provide expert-level technical support for hardware and software issues, including desktops, laptops, printers, and scanners
* Process NIPR, SIPR, and VPN account requests
* Serve as the primary point of contact for processing VIP 119/trouble tickets
* Maintain NIPR and SIPR Microsoft Active Directory (AD) user and computer accounts
* Collaborate with the ETNOSC AD Team or the ESD to troubleshoot issues
Requirements:
* Active SECRET clearance
* US citizenship (Non-TESA status)
* German resident visa or German work visa
* IAT II (Security+) certification
* 2+ years of experience in Windows 10 Professional, Microsoft Active Directory, and Storage Area Network (SAN) administration
If you are a motivated and detail-oriented individual with a passion for IT, we encourage you to apply for this exciting opportunity.
Job Requirements
* Excellent communication and customer service skills
* Ability to build and maintain relationships with customers, peers, and support partners
* Active Directory Administration
* Windows Desktop Support and MS Office Support
Job Posted by ApplicantPro
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