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Guest Services Representative

vor 2 Monaten

Hamburg, Hamburg, Deutschland H4 Hotel Hamburg-Bergedorf Vollzeit

Join Our Team as a Guest Services Representative

About Our Establishment

We are a distinguished hospitality provider situated in a prime location, dedicated to delivering exceptional experiences and luxurious accommodations to our esteemed guests. Become a part of our vibrant team where your expertise and contributions are highly regarded.

Benefits and Opportunities

  • Stable employment with a range of additional perks
  • Access to comprehensive training programs and professional growth
  • Exclusive discounts on various services and events

Your Role and Responsibilities

  • Serve as the primary liaison at the front desk, ensuring outstanding customer interactions
  • Oversee daily front office operations with efficiency and professionalism
  • Process financial transactions accurately and maintain precise records

Qualifications We Seek

  • Formal education in hospitality management with relevant front office experience
  • Proficient in both German and English languages
  • Enthusiastic about providing exceptional service to a diverse clientele

Why Work With Us?

  • Our establishment features 201 rooms, accommodating up to 402 guests
  • We offer 12 adaptable meeting spaces and a spacious event venue
  • On-site dining with a capacity for 195 guests
  • Strategically located with easy access to public transport