Hospitality Service Representative

vor 2 Monaten

Hamburg, Hamburg, Deutschland Frasers Hospitality Germany Vollzeit

Become a vital part of an exceptional luxury hotel environment that prioritizes a welcoming atmosphere.

This newly established 5-star hotel is designed to offer guests a serene and sophisticated experience. With 154 elegantly appointed suites, our hotel blends modern luxury with historic charm.

Your role is central to the hotel...

Key Responsibilities

Check-in #organizational expertise

  • Reviewing reservations and any specific requests prior to guest arrival
  • Allocating the ideal room to ensure a comfortable 'home away from home'
  • Greeting guests upon their arrival at Fraser Suites Hamburg

During the stay #guest care

  • Serving as the primary contact for guests, providing timely assistance to enhance their experience - from arranging transportation to suggesting local dining options
  • Delivering personalized attention to a diverse clientele, including tourists, conference participants, and business visitors

Note: Guests may stay for extended periods, fostering lasting relationships.

Check-out #farewell

  • As the team concludes their service, it’s time to say goodbye with warmth, anticipating future visits
Qualifications
  • Prior experience in hospitality or similar service sectors
  • Proficient communication skills in both German and English; additional languages are advantageous
  • Professional appearance, polite demeanor, and a strong commitment to guest satisfaction
  • Passion for hosting and engaging with individuals from various backgrounds
  • A collaborative team player who also thrives in independent settings with a positive attitude
Benefits
  • Attractive compensation, annual salary reviews, and acknowledgment of your contributions
  • Frasers Loyalty Bonus with the potential to earn an additional month's salary each year
  • Complimentary travel pass for Germany
  • 28 days of annual leave for personal time and relaxation
  • Flexible 8-hour shifts planned up to 4 weeks ahead, accommodating personal preferences
  • Diverse training opportunities for both personal and professional development, with pathways for advancement
  • Flat organizational structure promoting open dialogue
  • Team-building events to enhance camaraderie, from casual gatherings to after-work socials
  • Discounted stays at 120 Fraser properties across four continents
  • Convenient city-center location with excellent public transport access

If you are interested in contributing to a unique hotel experience, we look forward to connecting with you.

Please submit your application, including your earliest availability and salary expectations, in PDF format.

  • Hospitality Professional

    vor 2 Wochen

    Hamburg, Hamburg, Deutschland Foremost Hospitality Vollzeit

    Your New Career PathWe are looking for a talented individual to join our team at Foremost Hospitality. As a leading hotel management company, we offer a dynamic and international working environment with opportunities for growth and development.Key BenefitsYou will work in a multicultural team and have the chance to develop your skills in a fast-paced...

  • Customer Service Representative

    vor 4 Wochen

    Hamburg, Hamburg, Deutschland EXPERTS & TALENTS GmbH Vollzeit

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Your primary responsibilities will include:Responding to customer...

  • Customer Service Representative

    vor 4 Wochen

    Hamburg, Hamburg, Deutschland EXPERTS & TALENTS GmbH Vollzeit

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Your primary responsibilities will include:Responding to customer...

  • Customer Service Representative

    Vor 2 Tagen

    Hamburg, Hamburg, Deutschland Schwertfels Consulting GmbH Vollzeit

    We are seeking a Customer Service Representative to join our team in providing top-notch support to our clients.Key responsibilities include:Responding to customer inquiries in a timely and professional mannerProviding solutions to customer issues and concernsCollaborating with internal teams to resolve complex issues

  • Customer Service Representative

    vor 2 Monaten

    Hamburg, Hamburg, Deutschland Page Personnel Vollzeit

    **Customer Service Representative Opportunity at Page Personnel**We are seeking a dedicated individual to join our team at a prestigious German private bank in Hamburg. As a Customer Service Representative, you will be part of a unique blend of personalized service and a family-like company culture.Provide expert support and advice to clients through...

  • Customer Service Representative

    vor 2 Monaten

    Hamburg, Hamburg, Deutschland Page Personnel Vollzeit

    **Customer Service Representative Opportunity at Page Personnel**We are seeking a dedicated individual to join our team at a prestigious German private bank in Hamburg. As a Customer Service Representative, you will be part of a unique blend of personalized service and a family-like company culture.Provide expert support and advice to clients through...

  • Restaurantleiter (m/w/d) mit Führungskompetenz

    vor 2 Wochen

    Hamburg, Hamburg, Deutschland Deutsche Hospitality Vollzeit

    Hohe Gästequalität bei Deutsche HospitalityUnsere Marke Deutsche Hospitality ist bekannt für höchste Qualität und erstklassigen Service. Wir suchen nach motivierten und talentierten Menschen, die uns auf unserer täglichen Mission begleiten, die besten Gastgeber zu sein.Als Restaurantleiter (m/w/d) bei uns bist du Teil eines großartigen Teams, das sich...

  • Customer Service Representative

    vor 1 Woche

    Hamburg, Hamburg, Deutschland Freudenberg Vollzeit

    Empowering People, Creating TechnologyAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Freudenberg. As a key member of our customer-facing team, you will be responsible for maintaining and expanding customer relationships, ensuring the smooth processing of series orders, and providing exceptional customer...

  • Konferenzverkaufsmanager

    vor 3 Wochen

    Hamburg, Hamburg, Deutschland Deutsche Hospitality Vollzeit

    {"h1": "Convention Sales Manager: Eine Herausforderung für ambitionierte Verkäufer ", "h2": "Über Deutsche Hospitality", "p": "Mit einer über 90-jährigen Geschichte ist Deutsche Hospitality eine der ältesten und renommiertesten Hotelkette Europas. Wir bieten unseren Gästen höchste Qualität und erstklassigen Service, indem wir unsere großartigen...

  • Konferenzverkaufsmanager

    vor 3 Wochen

    Hamburg, Hamburg, Deutschland Deutsche Hospitality Vollzeit

    {"h1": "Convention Sales Manager: Eine Herausforderung für ambitionierte Verkäufer ", "h2": "Über Deutsche Hospitality", "p": "Mit einer über 90-jährigen Geschichte ist Deutsche Hospitality eine der ältesten und renommiertesten Hotelkette Europas. Wir bieten unseren Gästen höchste Qualität und erstklassigen Service, indem wir unsere großartigen...

  • Customer Service Representative

    vor 1 Monat

    Hamburg, Hamburg, Deutschland Evident Ingredients GmbH Vollzeit

    {"h1": "Customer Service Representative", "h2": "Job Description", "p": "Wir suchen eine/n engagierte/n Mitarbeiter/in im Bereich Customer Service, Verkaufsabwicklung und Logistik (m/w/d).", "ul": [{"li": "Betreuung und Beratung unserer nationalen sowie internationalen Kunden per Telefon und E-Mail"}, {"li": "Bearbeitung und Abwicklung von Bestellungen und...

  • Customer Service Representative

    vor 1 Monat

    Hamburg, Hamburg, Deutschland Evident Ingredients GmbH Vollzeit

    {"h1": "Customer Service Representative", "h2": "Job Description", "p": "Wir suchen eine/n engagierte/n Mitarbeiter/in im Bereich Customer Service, Verkaufsabwicklung und Logistik (m/w/d).", "ul": [{"li": "Betreuung und Beratung unserer nationalen sowie internationalen Kunden per Telefon und E-Mail"}, {"li": "Bearbeitung und Abwicklung von Bestellungen und...

  • Konferenzverkaufsmanager

    vor 4 Wochen

    Hamburg, Hamburg, Deutschland Deutsche Hospitality Vollzeit

    {"h1": "Convention Sales Manager: Eine Herausforderung für ambitionierte Verkäufer ", "h2": "Über Deutsche Hospitality", "p": "Deutsche Hospitality ist eine der ältesten und renommiertesten Hotelketten Europas. Mit einer Geschichte von über 90 Jahren bietet sie höchste Qualität und erstklassigen Service. Unsere Teams in 60 Hotels auf der ganzen Welt...

  • Konferenzverkaufsmanager

    vor 4 Wochen

    Hamburg, Hamburg, Deutschland Deutsche Hospitality Vollzeit

    {"h1": "Convention Sales Manager: Eine Herausforderung für ambitionierte Verkäufer ", "h2": "Über Deutsche Hospitality", "p": "Deutsche Hospitality ist eine der ältesten und renommiertesten Hotelketten Europas. Mit einer Geschichte von über 90 Jahren bietet sie höchste Qualität und erstklassigen Service. Unsere Teams in 60 Hotels auf der ganzen Welt...

  • Customer Service Representative

    Vor 4 Tagen

    Hamburg, Hamburg, Deutschland Cimt ag Karriere Vollzeit

    We are seeking a Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and resolving any issues that may arise. Key responsibilities include:Responding to customer inquiries via phone, email, or chatResolving customer complaints in a timely and professional...

  • Sales Manager Hospitality

    vor 4 Wochen

    Hamburg, Hamburg, Deutschland FREE NOW Vollzeit

    Unlock Your Potential as a Sales Manager in HospitalityAre you a sales professional looking for a new challenge in the hospitality industry? Do you have a passion for delivering exceptional customer experiences and driving business growth? We're seeking a talented Sales Manager to join our team at FREE NOW, a leading provider of innovative mobility...

  • Sales Manager Hospitality

    vor 4 Wochen

    Hamburg, Hamburg, Deutschland FREE NOW Vollzeit

    Unlock Your Potential as a Sales Manager in HospitalityAre you a sales professional looking for a new challenge in the hospitality industry? Do you have a passion for delivering exceptional customer experiences and driving business growth? We're seeking a talented Sales Manager to join our team at FREE NOW, a leading provider of innovative mobility...

  • Customer Service Representative

    vor 2 Monaten

    Hamburg, Hamburg, Deutschland Rosenhof Ahrensburg Vollzeit

    Join Our Team as a Service Professional (m/w/d) in Part-timeRosenhof Ahrensburg is a leading provider of senior care and hospitality services, with a strong reputation for excellence and a commitment to providing a high-quality work environment. We are seeking a skilled and enthusiastic Service Professional (m/w/d) to join our team in part-time capacity.Key...

  • Customer Service Representative

    vor 2 Monaten

    Hamburg, Hamburg, Deutschland Rosenhof Ahrensburg Vollzeit

    Join Our Team as a Service Professional (m/w/d) in Part-timeRosenhof Ahrensburg is a leading provider of senior care and hospitality services, with a strong commitment to excellence and customer satisfaction. We are seeking a highly motivated and experienced Service Professional (m/w/d) to join our team in part-time capacity.Key Responsibilities:Provide...

  • Customer Service Representative

    vor 2 Monaten

    Hamburg, Hamburg, Deutschland Rosenhof Ahrensburg Vollzeit

    Join Our Team as a Service Professional (m/w/d) in Part-timeRosenhof Ahrensburg is a leading provider of senior care and hospitality services, with a strong reputation for excellence and a commitment to providing a high-quality work environment. We are seeking a skilled and enthusiastic Service Professional (m/w/d) to join our team in part-time capacity.Key...