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Senior Business Development Manager
vor 2 Monaten
Drive B2B Growth as Senior Account Manager
As a senior account manager at Westwing Home & Living, you will be responsible for developing and executing a comprehensive B2B sales strategy in the DACH region. Your primary goal will be to identify and acquire new customers through strategic sales initiatives and rigorous execution.
Key Responsibilities:
- Customer Acquisition: Independently build and grow one of our B2B target customer segments, such as Interior Designers or Property Developers.
- Strategy Development: Define a customer acquisition and growth strategy, convert it into an actionable plan with clear KPIs, and drive its execution.
- Process Development: Collaborate with company-wide stakeholders to bring large B2B projects to life and support the setup of required processes.
- Expertise: Become the company-wide expert for your target customer group.
- Retention and Upselling: Develop retention and upselling initiatives for your customer segment, integrating them into the overall B2B retention and upselling strategy.
- Customer Satisfaction: Monitor customer satisfaction metrics and work to improve customer satisfaction levels.
- Leadership Support: Participate in discussions with Senior Leadership, prepare key communication materials, and support the Head of B2B and the Group's CEO and Executive Team.
Requirements:
- 5+ years of professional experience in business development and key account management in B2B Furniture, Home & Living, or Lifestyle.
- Thorough understanding and experience working with one of the target customer segments.
- Entrepreneurial mindset and hands-on mentality to grow revenue of your customer segments at high customer satisfaction levels.
- Ability to structure and manage complex cross-company projects and processes with multiple stakeholders at both senior and junior levels.
- Experienced in working in a fast-paced environment, juggling multiple topics at once without compromising on quality or speed.
- Excellent communication skills, including strong verbal and writing capabilities.
- Fluency in German and English, with additional languages advantageous.
Why Westwing:
- A unique culture based on trust, support, and collaboration, with regular feedback channels, biweekly all-hands meetings, and Q&A sessions.
- A flexible working mode, with approximately 60% remote and 40% in-office work.
- A beautiful, dog-friendly office with free beverages, cafeteria, and open spaces.
- A variety of benefits, including up to 4 weeks of temporary work-from-anywhere, 30 days of paid vacation, and a company pension scheme.
