Junior Technical Support Representative
vor 3 Wochen
Begin your career journey as a First Level Supporter . The welcoming team at GULP – experts united is excited to present an opportunity for you: We are currently seeking a First Level Supporter for our esteemed client in the technology industry . This role opens the door to a rewarding career path. We are committed to fostering an inclusive environment and encourage applications from individuals with disabilities.
What We Provide
- Competitive salary with long-term employment stability through our corporate network
- Up to 30 days of vacation entitlement annually
- Opportunities for professional development through e-learning platforms
- Exclusive discounts on concert tickets, electronics, sports gear, and more
- Comprehensive onboarding program
Responsibilities
- Assist with support tasks for calls and tickets post-GoLive
- Serve as the initial contact for user inquiries or issues
- Conduct preliminary assessments of issues, providing direct assistance or escalating to the relevant department as needed
- Engage in key user responsibilities
Your Qualifications
- Completed vocational training, such as an IT specialist
- Initial professional experience in first-level support and SAP
- Excellent proficiency in written and spoken German
- Self-motivated, organized, and detail-oriented work style
- Strong communication skills and ability to work collaboratively
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