Junior Technical Support Representative

vor 3 Wochen


Köln, Nordrhein-Westfalen, Deutschland GULP – experts united Vollzeit

Begin your career journey as a First Level Supporter . The welcoming team at GULP – experts united is excited to present an opportunity for you: We are currently seeking a First Level Supporter for our esteemed client in the technology industry . This role opens the door to a rewarding career path. We are committed to fostering an inclusive environment and encourage applications from individuals with disabilities.

What We Provide

  • Competitive salary with long-term employment stability through our corporate network
  • Up to 30 days of vacation entitlement annually
  • Opportunities for professional development through e-learning platforms
  • Exclusive discounts on concert tickets, electronics, sports gear, and more
  • Comprehensive onboarding program

Responsibilities

  • Assist with support tasks for calls and tickets post-GoLive
  • Serve as the initial contact for user inquiries or issues
  • Conduct preliminary assessments of issues, providing direct assistance or escalating to the relevant department as needed
  • Engage in key user responsibilities

Your Qualifications

  • Completed vocational training, such as an IT specialist
  • Initial professional experience in first-level support and SAP
  • Excellent proficiency in written and spoken German
  • Self-motivated, organized, and detail-oriented work style
  • Strong communication skills and ability to work collaboratively


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