Client Support Representative
vor 4 Wochen
Position Overview: Wir suchen eine/n engagierte/n Client Support Representative für die Tektronix Service Solution Organisation (SSO), der/die in enger Zusammenarbeit mit verschiedenen Abteilungen unseres Unternehmens agiert, um unseren Kunden einen herausragenden Service zu gewährleisten und gleichzeitig neue Geschäftsmöglichkeiten zu identifizieren.
Team und Standort: In dieser Rolle werden Sie Teil des deutschen Fluke Service Desk Teams und arbeiten in einem dynamischen Umfeld. Sie werden mit Kolleginnen und Kollegen in verschiedenen Standorten zusammenarbeiten und direkt mit Ihrem Service Desk Manager kommunizieren.
Verantwortlichkeiten: Als erste Anlaufstelle für unsere Partner und Kunden in Deutschland sind Sie das Bindeglied zwischen unseren Logistik- und Technik-Teams. Ihre Hauptaufgaben umfassen:
- Bearbeitung von Bestellungen und Anfragen bezüglich der Reparatur und Kalibrierung von Messgeräten.
- Beantwortung von Kundenanfragen und Erfüllung ihrer Serviceanforderungen.
- Zusammenarbeit mit internen Teams zur Optimierung des Kundenservice.
Schlussfolgerung: Diese Position bietet Ihnen die Möglichkeit, in einem innovativen Unternehmen zu arbeiten und einen bedeutenden Beitrag zur Kundenzufriedenheit zu leisten.
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Service Representative
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Client Support Representative
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