Aktuelle Jobs im Zusammenhang mit Technical Support Specialist - Köln, Nordrhein-Westfalen - 1-800 WATER DAMAGE of Southeast Michigan
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Technical Support Specialist
vor 4 Wochen
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IT Support Specialist
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Technical Support Specialist
vor 2 Monaten
We are seeking a highly skilled and detail-oriented Technical Support Specialist to join our team at 1-800 WATER DAMAGE of Southeast Michigan. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.
Key Responsibilities:
- Respond to customer inquiries and resolve technical issues in a timely and professional manner.
- Provide technical support and guidance to customers via phone, email, and in-person.
- Collaborate with internal teams to resolve complex technical issues.
- Stay up-to-date with the latest technology and software to provide expert-level support.
- Document and track customer interactions and issues for quality control and improvement purposes.
Requirements:
- High school diploma or equivalent required; degree in a related field preferred.
- Minimum 2 years of experience in a technical support role.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong technical skills and knowledge of software and hardware.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
