Lead B2B Account Executive

vor 4 Wochen

Munich, Bayern, Deutschland Westwing Group SE Vollzeit
POSITION OVERVIEW

As a Senior B2B Account Manager, you will take charge of crafting our B2B sales approach within the DACH region and spearheading growth within your assigned customer segments. Your primary objective will be to attract new clients through strategic sales initiatives that you will define and implement effectively. Collaboration with various stakeholders and senior management will be essential as you play a crucial role in developing our new business sector. This role is permanent.

KEY RESPONSIBILITIES
  • Independently establish and expand one of our B2B target customer segments (such as Interior Designers, Property Developers, Offices, and Hotels).
  • Formulate a comprehensive strategy for customer acquisition and growth, translating this strategy into a detailed action plan with measurable KPIs.
  • Drive the expansion of the B2B sector, partnering with leaders across the organization to realize significant B2B projects and assist in establishing necessary processes.
  • Become the go-to expert within the company for your designated customer group.
  • Devise retention and upselling strategies for your customer segment, integrating these into the overall B2B retention and upselling framework.
  • Track customer satisfaction metrics and implement improvements to enhance satisfaction levels.
  • Engage in discussions with Senior Leadership and prepare essential communication materials for the Head of B2B and the Executive Team.
QUALIFICATIONS
  • Over 5 years of professional experience with a proven history in business development and Key Account Management within the B2B Furniture, Home & Living, or Lifestyle sectors.
  • Deep understanding and experience with one of the target customer segments (Interior Designers, Property Developers, Offices, Hotels).
  • Entrepreneurial mindset with a proactive approach to increasing revenue while maintaining high customer satisfaction.
  • Capability to structure and manage complex cross-departmental projects and processes involving multiple stakeholders at various levels.
  • Experience in a fast-paced environment, adept at managing multiple priorities without sacrificing quality or efficiency.
  • Exceptional communication skills, both verbal and written.
  • Fluency in German and English; additional languages are a plus.
WHY WORK WITH US

We offer a dynamic and supportive work environment with numerous benefits, including:

  • An inspiring, international, and informal workplace that encourages ownership and career growth.
  • A unique culture built on trust, support, and collaboration, fostering open communication through regular company-wide meetings and feedback channels.
  • Flexible working arrangements, with a mix of remote and in-office work.
  • Generous vacation policy and additional perks.
  • A vibrant office space with amenities designed for comfort and productivity.
  • Employee discounts on our products and regular team-building events.
  • Health and wellness programs, including sports memberships and mental health support.
  • Opportunities for community engagement and social impact initiatives.
ABOUT US

Westwing is a leading player in the Beautiful Living eCommerce sector, operating across multiple European countries. Our mission is to inspire individuals to create homes that reflect the beauty of life. We pride ourselves on our diverse and inclusive culture, valuing the unique contributions of every team member.

Department

B2B Services

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