Lead B2B Account Executive
vor 4 Wochen
POSITION OVERVIEW
As a Senior B2B Account Manager, you will take charge of formulating our B2B sales approach within the DACH region and spearheading expansion in your assigned customer segments. Your primary objective will be to attract new clients through strategic sales initiatives that you will develop and implement effectively. You will work closely with various stakeholders across the organization and senior management, playing a crucial role in establishing our new business domain. The role is permanent and located in Munich.KEY RESPONSIBILITIES
- Independently establish and expand one of our B2B target customer segments (Interior Designers or Property Developers).
- Craft a comprehensive strategy for customer acquisition and growth, translating this strategy into a detailed action plan with measurable KPIs.
- Drive the advancement of the B2B sector, collaborating with leaders across the organization to realize significant B2B projects and assist in establishing necessary processes.
- Become the go-to expert within the company for your designated customer group.
- Devise retention and upselling strategies for your customer segment, integrating these into the overall B2B retention and upselling framework.
- Monitor customer satisfaction metrics and implement improvements to enhance customer satisfaction levels.
- Engage in discussions with Senior Leadership and prepare essential communication materials for the Head of B2B and the Executive Team.
QUALIFICATIONS
- Over 5 years of professional experience with a proven track record in business development and Key Account Management within the B2B Furniture, Home & Living, or Lifestyle sectors.
- In-depth understanding and experience working with one of the target customer segments (Interior Designer, Property Developer).
- Entrepreneurial mindset and proactive approach to enhancing revenue for your customer segments while maintaining high customer satisfaction.
- Ability to structure and manage complex cross-departmental projects and processes involving multiple stakeholders at various levels.
- Experience in a fast-paced environment, adept at managing multiple priorities without sacrificing quality or efficiency.
- Exceptional communication skills, with strong verbal and written capabilities.
- Fluency in German and English (additional languages are a plus).
WHY CHOOSE WESTWING
In addition to our fantastic team and shared mission, we provide a range of benefits, including:- An inspiring, international, informal, and non-political environment that encourages ownership and career growth.
- A unique culture based on trust, support, and collaboration, fostering open communication through regular company-wide meetings and feedback channels.
- Flexible working arrangements: approximately 60% remote and 40% in-office.
- Up to 4 weeks of temporary remote work options annually.
- 30 days of paid vacation each year.
- A beautiful, centrally located, and pet-friendly office with complimentary beverages, a cafeteria offering diverse lunch options, open spaces, and a sunny terrace.
- Discounts on Westwing Collection and third-party brands, along with vouchers for special occasions.
- Regular company and team events such as Movie Nights, Oktoberfest, Summer Parties, and more.
- Health and wellness programs, including sports memberships, mental health support, and more.
- Discounted green mobility options for public transport.
- On-site daycare services and partnerships with local multilingual daycare facilities.
- Subsidized company pension scheme.
- Opportunities for community engagement through designated social impact initiatives.
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