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Guest Services Representative

vor 3 Monaten

Hamburg, Hamburg, Deutschland The Rilano Hotel Hamburg Vollzeit

Join the Renowned Rilano Hotel Hamburg

Are you eager to begin a rewarding journey in the hospitality sector? Look no further than The Rilano Hotel Hamburg, a distinguished name in the hotel industry.

With a diverse portfolio of accommodations, we provide a range of roles to match your interests. Whether you thrive in budget-friendly settings, enjoy the comfort of serviced apartments, or excel in premium hotel environments, we have the ideal opportunity for you.

Embodying the finest qualities from Italy, America, and Germany, the name 'Rilano' signifies elegance, style, a commitment to service, and excellence.

Position: Front Office Agent (m/f/d)

Employment Type: Full-time

About the Role: As a Front Office Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a welcoming atmosphere. Your responsibilities will include:

  • Welcoming guests with a warm and friendly demeanor.
  • Managing check-in and check-out processes efficiently.
  • Addressing guest inquiries and resolving issues promptly.
  • Coordinating with other departments to enhance guest experiences.

Join us in creating memorable experiences for our guests at The Rilano Hotel Hamburg.