Head of Country Operations
vor 3 Wochen
About Redcare Pharmacy:
Redcare Pharmacy stands as Europe's leading e-pharmacy, driven by dedicated teams and innovative solutions. We are committed to fostering a healthy and collaborative workplace where every team member feels appreciated and motivated to contribute to our mission of ensuring health for all individuals.
Role Overview:
In the capacity of Country Manager (m/f/d) for operational business management, with a focus on the German market, you will collaborate closely with the Country Head Germany to enhance our leading market position. This involves cultivating a culture of teamwork and trust, establishing clear objectives, and aligning on necessary decisions and actions to empower individuals to lead their healthiest lives.
Key Responsibilities:
- In partnership with the Country Head, you will oversee the daily operations of the German (Own Stock) Business, striving to meet Annual Operating Planning and P&L goals. You will also take the lead on various initiatives and projects, steering them towards commercial success.
- You will diligently track and evaluate relevant KPIs, generating standard reports in collaboration with Data Science and BI to drive enhancements across departments. This includes managing margins, implementing pricing strategies, and developing new KPIs for market analysis.
- You will spearhead the quarterly forecasting process for Germany, formulating annual and long-term plans in close cooperation with Controlling and the Country Head.
- You will collaborate closely with other departments such as Marketing, Category Management, and Pricing on initiatives and campaigns aimed at driving sales growth, ensuring efficient budget utilization and monitoring quality indicators like CLV through an evolving customer data model. Additionally, you will keep a close eye on our NPS to enhance overall customer satisfaction.
- You will cultivate a comprehensive understanding of the business, identifying new opportunities, particularly related to our Rx (prescriptive medication) and proprietary brand segments.
Candidate Profile:
- You possess a degree in Business Administration, Finance, Economics, or a related discipline, along with practical experience in a commercial role.
- You are driven, with a strategic mindset, strong business acumen, and exceptional analytical capabilities. Your stakeholder management skills enable you to engage effectively across various levels and with cross-functional teams.
- You thrive in dynamic environments and excel at managing multiple priorities and deadlines with a methodical approach and resilience. You are capable of making decisions amidst uncertainty and are open to taking calculated risks.
- You are fluent in both English and German, and are willing to commute to our Cologne office several days a week.
Employee Benefits:
To support our employees' diverse needs, we offer a comprehensive range of benefits:
- Remote Work: For roles that do not require office presence, we can customize your work location, allowing for up to 20 days a year anywhere within the EU.
- Team Events: We encourage team bonding through creative events and celebrate our achievements with regular gatherings.
- Childcare Support: Employees who incur childcare expenses in kindergarten receive a monthly grant of €100.00.
- Mental Health Support: Access to professional psychological assistance from Likeminded is available if you feel overwhelmed, completely confidential and at no cost.
- Employee Discounts: Enjoy a 10% discount on all over-the-counter, beauty, and personal care products in our online store, along with a 20% discount on nu3 products.
- Career Development: We are committed to continuous learning and support your professional growth through both internal and external training opportunities.
- Work-Life Balance: We assist you in organizing your work schedule to promote a healthy work-life balance.
- Commute Support: We provide a fully subsidized Deutschland Ticket for your travel needs.
- Health and Wellness: Your well-being is our priority, offering a membership package at Urban Sports Club for a variety of sports activities tailored to your interests.
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