Customer Success Executive

vor 2 Wochen


Frankfurt am Main, Deutschland Bruin Vollzeit

The successful **Customer Success Executive** will take responsibility for the following duties:

- Providing excellent client service including handling client queries and issue resolution
- Partner with the sales team to meet and exceed sales goals
- Be the first point of contact client queries and incoming calls
- Act as a team to provide full territory coverage and continuous, consistent service
- Anticipate future customer needs and seek out opportunities to address them before issues arise
- Dealing with clients (both in person & virtually) in a friendly manner
- Provide pre and post meeting/event support including set-up and meeting coordination (materials, event space, post-event follow-up, etc).
- Drive cross-functional collaboration on service-related efforts
- Utilise company CRM database to effectively manage client activity

The successful **Customer Success Executive** will meet the following criteria:

- 2+ years experience within fintech or financial services
- Excellent German language (verbal & written)
- Holds a bachelor’s degree or equivalent
- Experience in a role where there has been the need to provide outstanding client experience, such as a role in sales support or client service
- Understanding of the financial industry and its current trends
- Tech-savvy
- Comfortable engaging with clients and prospects in all phases of the sales and relationship management process

This is an exciting opportunity to be part of a well-established firm’s latest start-up during their initiation phase.



  • Frankfurt am Main, Deutschland Risk Solutions Vollzeit

    ICIS is the global source of Independent Commodity Intelligence Services. We connect data, markets and customers to create a comprehensive, trusted view of the global commodities markets, enabling smarter business decisions that optimise the world’s resources. At ICIS, we help businesses make strategic decisions, mitigate risk, improve productivity, and...


  • Frankfurt am Main, Deutschland BRUIN Financial Vollzeit

    Permanent - Frankfurt, **Ref**: 33638 Our client is the digital advisory arm of a global investment management house. It is an innovative, digital-first start-up that focusses on delivering technology solutions, instead of traditional investment products. They are now seeking a **Client Success Executive** to join their growing Client & Sales team in**...


  • Frankfurt, Deutschland Kofax Vollzeit

    Job Purpose:The Customer Success Manager (CSM) works with our most strategic customers along with internal Tungsten Automation Corporation groups to build long-term relationships and drive customer success and satisfaction with Tungsten Automation Corporation Solutions, ensuring customers realize the full value of Kofax Solutions. The ultimate objectives of...


  • Frankfurt, Deutschland Kofax Vollzeit

    Job Level Mid Career Job Purpose: The Customer Success Manager (CSM) works with our most strategic customers along with internal Tungsten Automation Corporation groups to build long-term relationships and drive customer success and satisfaction with Tungsten Automation Corporation Solutions, ensuring customers realize the full value of Kofax...


  • Frankfurt am Main, Deutschland Inyova Vollzeit

    Inyova is the leading digital platform for investing with a sustainability impact. Through the Inyova platform, people can invest their money in companies that represent the causes they care about (like sustainability, gender equality, etc.) - without sacrificing returns along the way. Inyova stands for "invest in your values" and we're on a mission to make...


  • Frankfurt am Main, Deutschland Digital Realty Vollzeit

    **Your role** By joining our team, on the Customer Success Specialist position, you will be a part of our Customer Success Team in Frankfurt, and support the Customer Success Manager to ensure that the contractually agreed services are delivered to our red carpet clients. You will be accountable for the end to end holistic delivery of the agreed operational...


  • Frankfurt am Main, Deutschland Schlafender Hase GmbH Vollzeit

    **Your mission**: Your extensive knowledge and problem-solving as well as analytical skills will enhance customer engagements in the Customer Success dept. and responsible of the Onboarding and support with focus on the Europe region but also globally. **Your daily tasks are but not limited to**: - Managing customer contractual and technical...


  • Frankfurt am Main, Deutschland Inyova Vollzeit

    **Your role**: As part of our Customer Success team, you will work side-by-side with about 3-5 colleagues to support our impact investors. You will answer all impact investing-related questions and get people excited about making a change by sustainably investing with Inyova. As a Customer Success Agent at Inyova, you should be: - Fully proficient in...


  • Frankfurt am Main, Deutschland HERE Technologies Vollzeit

    What's the role? We are seeking a P&L experienced leader to elevate our Technical Support (TS) and Customer Success (CS) organization into a world-class platform software support center. This leadership role is pivotal in delivering post-sales implementation and support for all HERE products and services in the EMEA region. Additionally, this...


  • Frankfurt am Main, Hessen, Deutschland Funded Vollzeit

    About Giggle.Tips At Giggle.Tips, we connect hosts and guests through unique experiences and makes visible what really matters to travelers. We leverage cutting-edge technology and redefine the hospitality industry by focusing on what truly enriches travel experiences—authentic and personalized encounters. Over the past four years, Giggle.Tips has been...

  • Account Executive

    Vor 5 Tagen


    Frankfurt am Main, Hessen, Deutschland Wipro Vollzeit

    Account Executive - Utilities (M/F/D) The disciplinary manager for this role is Santhosh G The Account Executive is accountable for both farming (up-sell and cross-sell) and delivery in a large account/s. You will be responsible for driving profitable growth from the account/s by: Developing strategic relationships with decision makers and influencers in...


  • Frankfurt, Deutschland Pentera Vollzeit

    Account Manager - Customer Success for DACH regionMust be based in GermanyCome Hack With Us!Join us on our mission of protecting organizations against the most advanced attackers in the world!Pentera is the leader for Automated Security Validation, allowing every organization to test with ease the integrity of all cybersecurity layers, unfolding true,...


  • Frankfurt am Main, Deutschland Global Switch Vollzeit

    **About the role** Are you passionate about customer service and building strong relationships? If so, you might be the perfect fit for our Customer Services Executive role at Global Switch. You will be responsible for delivering excellent customer service, resolving any issues that arise, and further enhancing customer relationships. You will be part of a...


  • Frankfurt am Main, Deutschland Operations1 Vollzeit

    Egal, ob als Working Student (m/w/d) oder im Rahmen eines Praktikums - wir suchen dich als Unterstützung für unser Customer Success Team! Operations1 ist eine SaaS-Software für mitarbeitergeführte Prozesse in der Industrie. Die Lösung bietet eine intuitive Mitarbeiterführung und vernetzt die Organisation in Fertigungsunternehmen. Aus Klemmbrett wird...

  • Working Student

    vor 4 Wochen


    Frankfurt am Main, Deutschland Inyova Vollzeit

    Inyova is the leading digital platform for investing with a sustainability impact. Through the Inyova platform, people can invest their money in companies that represent the causes they care about (like sustainability, gender equality, etc.) - without sacrificing returns along the way. Inyova stands for "invest in your values" and we're on a mission to make...


  • Frankfurt am Main, Deutschland Oxford Economics GmbH Vollzeit

    Oxford Economics wurde 1981 als Unternehmen aus dem Business College der Oxford University gegründet. Unsere exzellenten Services und stetiges Wachstum, haben uns an die Spitze der unabhängigen globalen Wirtschafsprognose - bzw. Wirtschaftsberatungsunternehmen, gebracht. Wir bieten unseren Kund: innen u.a. Zugang zu einer Serviceplattform, auf der wir...


  • Frankfurt am Main, Deutschland Schlafender Hase GmbH Vollzeit

    **Your mission**: Your extensive knowledge, problem-solving and analytical skills will enhance customer engagement in the Customer Success department, which is responsible for onboarding and supporting our customers in Europe and globally. **Your daily tasks are but not limited to**: - Managing customer contractual and technical **Onboarding** including...


  • Frankfurt am Main, Deutschland Digital Realty Vollzeit

    Wir arbeiten im direkten Auftrag von Digital Realty und verrechnen keine Vermittlungsgebühr._ **Was diese Position zu bieten hat**: Interessante Branche Attraktive und leistungsgerechte Vergütung Flexibles Gleitzeitmodell Benefits für Deine Work-Life-Balance **Interessiert? Dann buche jetzt einen Call mit uns!** Für unseren Kunden **Digital Realty**...

  • Sales Executive

    vor 1 Woche


    Frankfurt am Main, Deutschland Datasite Vollzeit

    Datasite is where deals are made. We provide the data rooms and SaaS technology used in M&A and other high-value transactions, to deliver projects in more than 170 countries. Carrying that success into the future is all about you. Your useful skills, your unusual experience, your unique ideas. Everyone here brings something unexpected. What’s yours? Invest...


  • Frankfurt am Main, Deutschland Genesys Vollzeit

    Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized...