Wir haben weitere aktuelle Stellen in diesem Bereich, die Sie unten finden können


  • Berlin, Berlin, Deutschland Westcon-Comstor Vollzeit

    Job Summary:We are seeking a highly skilled Cybersecurity Technical Support Specialist to join our team at Westcon-Comstor. As a Senior Cybersecurity Support Engineer, you will be responsible for providing post-sales technical support to our valued customers, specializing in Palo Alto Networks technologies.Key Responsibilities:Technical Support and...


  • Berlin, Deutschland KompiTech IT Services Vollzeit

    KompiTech Switzerland is an IT service provider, we provides both managed services and IT automation processes to customers across Europe. In Berlin, Germany. We are looking for an individual to work part-time as Technical Support Specialist. You will provide onsite support to our clients with focus on offering excellent customer service. **Key...


  • Berlin, Berlin, Deutschland Stefanini Germany Vollzeit

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Stefanini Germany. As a key member of our IT support team, you will be responsible for providing exceptional technical support to our clients, ensuring their IT systems are running smoothly and efficiently.Key ResponsibilitiesProvide face-to-face IT support to...


  • Berlin, Berlin, Deutschland VOQUZ IT Solutions Vollzeit

    Technical Support Specialist Job Overview:Deliver First and Second Tier AssistanceManage, Process, Escalate, and Document Technical IssuesFacilitate and Oversee Employee Onboarding and Offboarding proceduresEngage with external suppliers and Oversee IT Asset ManagementWork collaboratively in a team environment utilizing agile practicesQualifications:Multiple...


  • Berlin, Berlin, Deutschland VOQUZ IT Solutions Vollzeit

    Technical Support Specialist Job Overview:Deliver First- and Second-Level AssistanceManage, Process, Escalate, and Document Support RequestsFacilitate and Oversee Employee Onboarding and Offboarding proceduresEngage with external suppliers and Oversee IT Asset ManagementWork collaboratively within a team utilizing agile practicesQualifications:Multiple years...


  • Berlin, Berlin, Deutschland Westcon-Comstor Vollzeit

    Job Summary:We are seeking a highly skilled Cybersecurity Technical Support Specialist to join our team at Westcon-Comstor. As a Senior Support Engineer specializing in cybersecurity, you will provide post-sales technical support to our valued customers.Key Responsibilities:Provide technical support and troubleshooting for complex cybersecurity issuesAssist...


  • Berlin, Deutschland Precision Medicine Group Vollzeit

    Do you enjoy providing technical troubleshooting and support, working directly with users to provide IT solutions? Do you want to join a stable, established IT environment with a strong team culture and advancement potential? If so, our Corporate IT team is hiring a **Technical Support Specialist **to support our Berlin Lab and Corporate team...


  • Berlin, Berlin, Deutschland Apleona Vollzeit

    We are seeking a skilled Technical Building Services Specialist / Plant Mechanic to join our team at Apleona in Berlin. The position is based in Berlin.Apleona is expanding its operations in Berlin by hiring a Technical Building Services Specialist / Plant Mechanic. We offer a permanent full-time position with attractive benefits and opportunities for...


  • Berlin, Berlin, Deutschland WLG Vollzeit

    Join Our Team as a Technical Support Specialist Are you passionate about tackling intricate visualization challenges and enhancing user experiences? At WLG, we pride ourselves on our innovative approach to data visualization software, which has become the preferred choice for business presentations globally. About Us:Founded in 2002, WLG has grown to a...


  • Berlin, Berlin, Deutschland Teleperformance Greece Vollzeit

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Teleperformance Greece. As a Technical Support Specialist, you will be responsible for providing exceptional customer service to our clients in Germany, utilizing your excellent communication skills in German.Key ResponsibilitiesRespond to customer inquiries...


  • Berlin, Berlin, Deutschland Teleperformance Greece Vollzeit

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Teleperformance Greece. As a Technical Support Specialist, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and ensuring customer satisfaction.Key ResponsibilitiesProvide technical support to customers...


  • Berlin, Berlin, Deutschland Patrique Mercier Recruitment Vollzeit

    Patrique Mercier Recruitment is actively looking for a Dutch Speaking Technical Support Specialist to join a well-established organization in Greece. This position comes with a fully funded relocation, enabling you to deliver outstanding technical assistance to Dutch-speaking clients while immersing yourself in the rich culture and stunning landscapes of...


  • Berlin, Berlin, Deutschland Patrique Mercier Recruitment Vollzeit

    Patrique Mercier Recruitment is actively looking for a Dutch Speaking Technical Support Specialist to join a distinguished organization in Greece. This position comes with a comprehensive relocation package, enabling you to deliver outstanding technical assistance to Dutch-speaking clients while immersing yourself in the rich culture and stunning landscapes...


  • Berlin, Berlin, Deutschland PikeTec Vollzeit

    Job Overview:We are seeking a dedicated Technical Support Specialist to enhance our team. This position involves providing comprehensive support for both Windows and UNIX systems, as well as network assistance.Role Responsibilities:In this capacity, you will be responsible for assisting the local team, with a focus on delivering exceptional support to...


  • Berlin, Berlin, Deutschland Patrique Mercier Recruitment Vollzeit

    Patrique Mercier Recruitment is actively looking for a German Speaking Technical Support Specialist for a distinguished organization that offers an exciting opportunity for complete relocation assistance to Greece. This position enables you to deliver outstanding technical assistance to German-speaking clients while enjoying the stunning landscapes and rich...


  • Berlin, Berlin, Deutschland Patrique Mercier Recruitment Vollzeit

    Patrique Mercier Recruitment is actively looking for a German Technical Support Specialist to join a distinguished organization that offers an enticing opportunity for complete relocation assistance to Greece. This position enables you to deliver outstanding technical assistance to German-speaking clients while enjoying the rich culture and scenic beauty of...


  • Berlin, Berlin, Deutschland Patrique Mercier Recruitment Vollzeit

    Patrique Mercier Recruitment is currently on the lookout for a Dutch Speaking Technical Support Specialist for a well-regarded organization offering an exciting opportunity in Greece. This position includes a fully covered relocation package, enabling you to deliver outstanding technical assistance to Dutch-speaking clients while immersing yourself in the...


  • Berlin, Berlin, Deutschland Patrique Mercier Recruitment Vollzeit

    Patrique Mercier Recruitment is currently on the lookout for a Dutch Technical Support Specialist to join a well-regarded organization offering a remarkable opportunity in Greece. This position includes a comprehensive relocation package, enabling you to deliver outstanding technical assistance to Dutch-speaking clients while immersing yourself in the rich...


  • Berlin, Berlin, Deutschland Patrique Mercier Recruitment Vollzeit

    Patrique Mercier Recruitment is currently in search of a Dutch Technical Support Specialist for a distinguished organization offering a remarkable opportunity in Greece. This position includes a fully funded relocation, enabling you to deliver outstanding technical assistance to Dutch-speaking clients while immersing yourself in the rich culture and stunning...


  • Berlin, Berlin, Deutschland Patrique Mercier Recruitment Vollzeit

    Patrique Mercier Recruitment is actively looking for a German Technical Support Specialist to join a well-established organization that offers an exciting opportunity for complete relocation assistance to Greece. This position allows you to deliver outstanding technical assistance to German-speaking clients while enjoying the rich culture and scenic beauty...

Service Technical Support Specialist

vor 2 Monaten


Berlin, Deutschland GE Power Portfolio Vollzeit

**Job Description Summary**:
Wir bei GE Power Conversion entwickeln maßgeschneiderte Lösungen der elektrischen Antriebs
- und Automatisierungstechnik. Dafür setzen wir unsere fortschrittlichen, zukunftsweisenden Motor
- Antriebs
- und Steuerungstechnologien ein, um industrielle Prozesse von heute für eine sauberere und produktivere Zukunft weiterzuentwickeln. So unterstützen wir die unterschiedlichsten Anwendungen, wie z.B. Bahnumrichter, Prüfstände für Automotive und erneuerbare Energien, Pumpspeicherkraftwerke sowie elektrische Ausrüstung für Kraftwerkstechnik, aber auch Forschungsprojekte - inklusive eines umfangreichen Serviceangebots.

Der Service Level Support Specialist (m/w/d) ist die Rückfallebene für alle technischen Anfragen von Kunden oder Außendiensttechnikern. Er/sie springt ein, wenn Probleme während des Betriebs, der Wartung oder der Inbetriebnahme von Nieder
- oder Mittelspannungsantrieben auftreten. Als Teil des technischen Rückgrats der deutschen Serviceorganisation leistet der Level 2 Support Specialist Input zu Qualität, technischer Dokumentation und hilft bei der Erstellung von Wartungskonzepten sowie Inbetriebnahmehandbüchern. Er/sie führt aktiv Schulungen durch und nimmt an Inbetriebnahmen zu Schulungszwecken teil.

**Tätigkeiten**

**Support**:

- Ausführung des globalen technischen L2-Supports für
- Kunden und GE-Außendiensttechniker
- Technische Projektunterstützung in
- Leistungselektronik und Antriebstechnik für Nieder
- und Mittelspannungsumrichter
- Durchführung einer 24/7-Rufbereitschaft
- Teilnahme an Inbetriebnahmen vor Ort aus
- Schulungs
- und Schulungsgründen
- Unterstützung bei der Erstellung technischer Dokumentationen z.B. Wartungsrichtlinien und Handbücher oder CTCs (Customer Technical Communications)

**Inbetriebnahmeunterstützung**:

- Erstellung von Inbetriebnahmehandbüchern und Richtlinien in Zusammenarbeit mit dem Engineering
- Überwachung der One OTR Meilensteine „ready to ship“ und „ready to Commission“ in Zusammenarbeit mit dem regionalen Commissioning Manager

**Qualitätskontrolle**:

- Überwachung von Service
- und
- Inbetriebnahmeberichten aus dem Feld
- Identifizierung und Überwachung von Flotten-, Serien
- und Sicherheitsproblemen
- Unterstützung bei der Erstellung technischer Lösungen für Flotten-, Serien
- und Sicherheitsfragen

**Training and Education**:

- Mitarbeit und Unterstützung bei der Erstellung von Schulungskonzepten und Dokumentationsmaterial für Nieder
- und Mittelspannungsantriebssysteme
- Selbstständige Durchführung von Schulungen für niedrige und mittlere Antriebssysteme

**Qualifikationen/Anforderungen**:

- Studium der Elektrotechnik mit den Schwerpunkten Leistungselektronik, Elektrische Antriebstechnik oder Elektrische Energietechnik.
- Technische und fachliche Kenntnisse, einschließlich elektrischer Antriebstechnik, Stromrichtertechnik und zugehöriger Peripheriesysteme für Nieder
- und Mittelspannungsantriebe
- Deutsch und Englisch in Wort und Schrift
- Wunsch Teil eines dynamischen,
- vielfältigen und internationalen Teams zu sein

**Wir bieten**:

- Tarifgebundenes Unternehmen mit 35h Wochenarbeitszeit und 30 Tagen Urlaub
- Attraktives Gehaltspaket mit Leistungskomponenten
- Flexible Arbeitszeiten mit Gleitzeitkonzept
- Möglichkeit der Mobilen Arbeit, Arbeitsort vorzugsweise Berlin
- Gute Einarbeitung in den Teilbereichen und zur Vernetzung im Team
- Welcome Day für einen perfekten Start in einem globalen Unternehmen