German Technical Support Specialist in Greece
vor 4 Wochen
Patrique Mercier Recruitment is actively looking for a German Technical Support Specialist to join a well-established organization that offers an exciting opportunity for complete relocation assistance to Greece. This position allows you to deliver outstanding technical assistance to German-speaking clients while enjoying the rich culture and scenic beauty of Greece.
As a Technical Support Agent, your primary responsibility will be to assist customers with their technical inquiries. You will ensure high-quality customer service, effectively troubleshoot issues, and guarantee swift resolution of client concerns.
This role provides the opportunity to work within a collaborative and vibrant team in a dynamic setting. By becoming part of this organization, you will enhance your technical expertise, support innovative products, and significantly contribute to customer satisfaction.
Key Responsibilities- Deliver technical assistance to German-speaking clients
- Diagnose and resolve customer inquiries promptly and efficiently
- Support clients with technical challenges, installations, and configurations
- Ensure client satisfaction through effective communication and resolution of issues
- Collaborate with internal departments to escalate and resolve complex problems
- Maintain comprehensive and accurate records of customer interactions
- Stay informed about the latest technological advancements and product knowledge
- Follow company policies, procedures, and guidelines
Qualifications
- Proficiency in both German and English, written and spoken
- Strong analytical and problem-solving abilities
- Excellent communication and interpersonal skills
- Customer-oriented mindset with a commitment to providing exceptional service
- Previous experience in technical support or a similar role
- Competent in using computer systems and software applications
- Able to work effectively in a team environment
- Detail-oriented with the ability to manage multiple tasks
- Possession of a valid EU passport or ID
Benefits
- Comprehensive Private Health Insurance
- Opportunities for Training & Development
- Performance-based Bonus
- Two Additional Salaries Annually
- Fully Funded Training Programs
- Competitive Salary Package
- Complete Relocation Package including flight, transfer, and accommodation
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Berlin, Berlin, Deutschland Teleperformance Greece VollzeitJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Teleperformance Greece. As a Technical Support Specialist, you will be responsible for providing exceptional customer service to our German-speaking clients, resolving technical issues, and maintaining a high level of customer satisfaction.Key...
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