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Cybersecurity Technical Support Specialist

vor 2 Monaten


Berlin, Berlin, Deutschland Westcon-Comstor Vollzeit

Job Summary:

We are seeking a highly skilled Cybersecurity Technical Support Specialist to join our team at Westcon-Comstor. As a Senior Support Engineer specializing in cybersecurity, you will provide post-sales technical support to our valued customers.

Key Responsibilities:

  • Provide technical support and troubleshooting for complex cybersecurity issues
  • Assist junior engineers with challenging cases and collaborate with clients and internal teams to find solutions
  • Stay informed about the latest cybersecurity trends and technologies to provide expert advice
  • Develop and maintain strong relationships with clients to ensure exceptional customer service

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field
  • Minimum of 5 years of experience in a technical support or engineering role in cybersecurity
  • Proficiency with Palo Alto Networks security solutions is required
  • Knowledge of network security, firewalls, VPNs, and other cybersecurity technologies
  • Familiarity with security protocols, encryption technologies, and authentication methods

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

About Westcon-Comstor:

Westcon-Comstor is a leading networking technology company dedicated to delivering exceptional customer service and innovative solutions. We are committed to making a difference in the cybersecurity field and are seeking talented individuals to join our team.