Technical Support Specialist for German Language Customers
vor 1 Woche
We are seeking a highly skilled Technical Support Specialist to join our team at Teleperformance Greece. As a Technical Support Specialist, you will be responsible for providing exceptional customer service to our clients in Germany, utilizing your excellent communication skills in German.
Key Responsibilities- Respond to customer inquiries regarding product specifications and technical issues via phone, chat, and email
- Provide troubleshooting and technical support to resolve customer problems
- Maintain strong customer relationships by handling inquiries and concerns with speed and professionalism
- Perform data entry and other administrative tasks as required
- Excellent communication skills in German (native level)
- Good command of English (B2+ level)
- Technical research skills to troubleshoot customer problems
- Advanced internet research skills
- Hardware and software knowledge (medium to advanced level)
- Prior experience in technical support is an advantage
- Competitive monthly salary and benefits package
- Opportunities for professional growth and development
- Full training and support from certified instructors
- State-of-the-art premises with relaxing break areas
- Work for a Great Place to Work-Certified Company that fosters diversity and equal opportunities
Teleperformance Greece is a leading provider of customer experience management solutions. We offer a dynamic and supportive work environment, with opportunities for professional growth and development. Our team is committed to delivering exceptional customer service and exceeding client expectations.
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Berlin, Berlin, Deutschland Teleperformance Greece VollzeitJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Teleperformance Greece. As a Technical Support Specialist, you will be responsible for providing exceptional customer service to our German-speaking clients, resolving technical issues, and maintaining a high level of customer satisfaction.Key...
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Berlin, Berlin, Deutschland Teleperformance Greece VollzeitJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Teleperformance Greece. As a Technical Support Specialist, you will be responsible for providing exceptional customer service to our German-speaking clients, resolving technical issues, and maintaining a high level of customer satisfaction.Key...
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