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Dutch Technical Support Specialist in Greece

vor 2 Monaten


Berlin, Berlin, Deutschland Patrique Mercier Recruitment Vollzeit

Patrique Mercier Recruitment is currently on the lookout for a Dutch Speaking Technical Support Specialist for a well-regarded organization offering an exciting opportunity in Greece. This position includes a fully covered relocation package, enabling you to deliver outstanding technical assistance to Dutch-speaking clients while immersing yourself in the rich culture and stunning landscapes of Greece.

As a Dutch Speaking Technical Support Agent, your primary duties will involve assisting customers with various technical challenges. You will diagnose and resolve customer inquiries, ensuring swift and effective solutions while maintaining high standards of customer service.

Our client is dedicated to providing exceptional technical support and fosters a collaborative and energetic work atmosphere. By becoming part of this organization, you will have the chance to sharpen your technical expertise, play a key role in the company's success, and enjoy the perks of a fully funded relocation package.

Key Responsibilities
  • Deliver technical assistance to Dutch-speaking clients
  • Diagnose and resolve customer inquiries promptly and efficiently
  • Support customers with technical challenges, installations, and configurations
  • Ensure customer satisfaction through effective communication and resolution of issues
  • Maintain comprehensive and accurate records of customer interactions
  • Stay informed about the latest technological developments and product knowledge
  • Follow company protocols, processes, and procedures

Qualifications

  • Fluency in Dutch and English, both written and verbal
  • Previous experience in technical support or a similar role
  • Strong analytical and problem-solving abilities
  • Excellent communication and interpersonal skills
  • Customer-oriented mindset with a commitment to exceptional service
  • Proficient in utilizing computer systems and software applications
  • Able to thrive in a team-oriented environment
  • Attention to detail and capacity to manage multiple tasks
  • Valid EU passport or ID required

Benefits

  • Comprehensive Private Health Insurance
  • Ongoing Training & Development Opportunities
  • Performance-Based Bonus Structure
  • Two Additional Salaries Annually
  • Fully Funded Training Programs
  • Competitive Salary Package
  • Complete Relocation Package (including flight, transfer, and accommodation)