Wir haben weitere aktuelle Stellen in diesem Bereich, die Sie unten finden können
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Technical Support Specialist
vor 2 Wochen
Berlin, Berlin, Deutschland VOQUZ IT Solutions VollzeitTechnical Support Specialist Job Overview:Deliver First and Second Tier AssistanceManage, Process, Escalate, and Document Technical IssuesFacilitate and Oversee Employee Onboarding and Offboarding proceduresEngage with external suppliers and Oversee IT Asset ManagementWork collaboratively in a team environment utilizing agile practicesQualifications:Multiple...
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Technical Support Specialist
vor 2 Wochen
Berlin, Berlin, Deutschland VOQUZ IT Solutions VollzeitTechnical Support Specialist Job Overview:Deliver First- and Second-Level AssistanceManage, Process, Escalate, and Document Support RequestsFacilitate and Oversee Employee Onboarding and Offboarding proceduresEngage with external suppliers and Oversee IT Asset ManagementWork collaboratively within a team utilizing agile practicesQualifications:Multiple years...
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Cybersecurity Technical Support Specialist
Vor 2 Tagen
Berlin, Berlin, Deutschland Westcon-Comstor VollzeitJob Summary:We are seeking a highly skilled Cybersecurity Technical Support Specialist to join our team at Westcon-Comstor. As a Senior Cybersecurity Support Engineer, you will be responsible for providing post-sales technical support to our valued customers, specializing in Palo Alto Networks technologies.Key Responsibilities:Technical Support and...
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Technical Support Specialist
vor 3 Wochen
Berlin, Berlin, Deutschland WLG VollzeitJoin Our Team as a Technical Support Specialist Are you passionate about tackling intricate visualization challenges and enhancing user experiences? At WLG, we pride ourselves on our innovative approach to data visualization software, which has become the preferred choice for business presentations globally. About Us:Founded in 2002, WLG has grown to a...
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Technical Support Specialist
Vor 2 Tagen
Berlin, Berlin, Deutschland Stefanini Germany VollzeitJob OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Stefanini Germany. As a key member of our IT support team, you will be responsible for providing exceptional technical support to our clients, ensuring their IT systems are running smoothly and efficiently.Key ResponsibilitiesProvide face-to-face IT support to...
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Technical Support Specialist
vor 4 Monaten
Berlin, Deutschland KompiTech IT Services VollzeitKompiTech Switzerland is an IT service provider, we provides both managed services and IT automation processes to customers across Europe. In Berlin, Germany. We are looking for an individual to work part-time as Technical Support Specialist. You will provide onsite support to our clients with focus on offering excellent customer service. **Key...
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Technical Support Specialist I
vor 3 Monaten
Berlin, Deutschland Precision Medicine Group VollzeitDo you enjoy providing technical troubleshooting and support, working directly with users to provide IT solutions? Do you want to join a stable, established IT environment with a strong team culture and advancement potential? If so, our Corporate IT team is hiring a **Technical Support Specialist **to support our Berlin Lab and Corporate team...
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Cybersecurity Technical Support Specialist
vor 22 Stunden
Berlin, Berlin, Deutschland Westcon-Comstor VollzeitJob Summary:We are seeking a highly skilled Cybersecurity Technical Support Specialist to join our team at Westcon-Comstor. As a Senior Support Engineer specializing in cybersecurity, you will provide post-sales technical support to our valued customers.Key Responsibilities:Provide technical support and troubleshooting for complex cybersecurity issuesAssist...
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Technical Support Specialist
vor 3 Wochen
Berlin, Berlin, Deutschland PikeTec VollzeitJob Overview:We are seeking a dedicated Technical Support Specialist to enhance our team. This position involves providing comprehensive support for both Windows and UNIX systems, as well as network assistance.Role Responsibilities:In this capacity, you will be responsible for assisting the local team, with a focus on delivering exceptional support to...
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Dutch Technical Support Specialist in Greece
vor 3 Wochen
Berlin, Berlin, Deutschland Patrique Mercier Recruitment VollzeitPatrique Mercier Recruitment is actively looking for a Dutch Speaking Technical Support Specialist to join a well-established organization in Greece. This position comes with a fully funded relocation, enabling you to deliver outstanding technical assistance to Dutch-speaking clients while immersing yourself in the rich culture and stunning landscapes of...
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Dutch Technical Support Specialist in Greece
vor 3 Wochen
Berlin, Berlin, Deutschland Patrique Mercier Recruitment VollzeitPatrique Mercier Recruitment is actively looking for a Dutch Speaking Technical Support Specialist to join a distinguished organization in Greece. This position comes with a comprehensive relocation package, enabling you to deliver outstanding technical assistance to Dutch-speaking clients while immersing yourself in the rich culture and stunning landscapes...
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Berlin, Berlin, Deutschland Teleperformance Greece VollzeitAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Teleperformance Greece. As a Technical Support Specialist, you will be responsible for providing exceptional customer service to our clients in Germany, utilizing your excellent communication skills in German.Key ResponsibilitiesRespond to customer inquiries...
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German Technical Support Specialist in Greece
vor 2 Wochen
Berlin, Berlin, Deutschland Patrique Mercier Recruitment VollzeitPatrique Mercier Recruitment is actively looking for a German Speaking Technical Support Specialist for a distinguished organization that offers an exciting opportunity for complete relocation assistance to Greece. This position enables you to deliver outstanding technical assistance to German-speaking clients while enjoying the stunning landscapes and rich...
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German Technical Support Specialist in Greece
vor 3 Wochen
Berlin, Berlin, Deutschland Patrique Mercier Recruitment VollzeitPatrique Mercier Recruitment is actively looking for a German Technical Support Specialist to join a distinguished organization that offers an enticing opportunity for complete relocation assistance to Greece. This position enables you to deliver outstanding technical assistance to German-speaking clients while enjoying the rich culture and scenic beauty of...
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Dutch Technical Support Specialist in Greece
vor 3 Wochen
Berlin, Berlin, Deutschland Patrique Mercier Recruitment VollzeitPatrique Mercier Recruitment is currently on the lookout for a Dutch Speaking Technical Support Specialist for a well-regarded organization offering an exciting opportunity in Greece. This position includes a fully covered relocation package, enabling you to deliver outstanding technical assistance to Dutch-speaking clients while immersing yourself in the...
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Dutch Technical Support Specialist in Greece
vor 3 Wochen
Berlin, Berlin, Deutschland Patrique Mercier Recruitment VollzeitPatrique Mercier Recruitment is currently in search of a Dutch Technical Support Specialist for a distinguished organization offering a remarkable opportunity in Greece. This position includes a fully funded relocation, enabling you to deliver outstanding technical assistance to Dutch-speaking clients while immersing yourself in the rich culture and stunning...
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Dutch Technical Support Specialist in Greece
vor 3 Wochen
Berlin, Berlin, Deutschland Patrique Mercier Recruitment VollzeitPatrique Mercier Recruitment is currently on the lookout for a Dutch Technical Support Specialist to join a well-regarded organization offering a remarkable opportunity in Greece. This position includes a comprehensive relocation package, enabling you to deliver outstanding technical assistance to Dutch-speaking clients while immersing yourself in the rich...
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German Technical Support Specialist in Greece
vor 2 Wochen
Berlin, Berlin, Deutschland Patrique Mercier Recruitment VollzeitPatrique Mercier Recruitment is actively looking for a German Technical Support Specialist to join a well-established organization that offers an exciting opportunity for complete relocation assistance to Greece. This position allows you to deliver outstanding technical assistance to German-speaking clients while enjoying the rich culture and scenic beauty...
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German Technical Support Specialist in Greece
vor 3 Wochen
Berlin, Berlin, Deutschland Patrique Mercier Recruitment VollzeitPatrique Mercier Recruitment is actively looking for a German Technical Support Specialist to join a well-regarded organization that offers an exciting opportunity for comprehensive relocation assistance to Greece. This position enables you to deliver outstanding technical assistance to German-speaking clients while enjoying the rich culture and stunning...
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Technical Support Specialist
vor 1 Stunde
Berlin, Berlin, Deutschland Teleperformance Greece VollzeitAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Teleperformance Greece. As a Technical Support Specialist, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and ensuring customer satisfaction.Key ResponsibilitiesProvide technical support to customers...
Technical Support Specialist
vor 2 Monaten
Wildix is the first 100% secure, easy-to-use, professional web-based UC&C system, recognized as a Niche Player in the Gartner® Magic Quadrant™ for Unified Communications as a Service in 2021.
Founded in 2005 by two Italian brothers, Dimitri and Steve Osler, we are now among the fastest-growing companies in the UCaaS sector. Headquartered in Tallinn, Estonia, we have more than 250 staff members representing over 15 nationalities. Our team works across Europe, the UK, the Americas, and Ukraine, serving more than 135 countries through our partner ecosystem.
We created what we call the Blue Ecosystem: the way partners, end-users, the company, and our employees communicate with each other.
Our mission is to facilitate internal and external communication between companies and their customers worldwide, using web browsers and mobile applications, thereby increasing productivity and efficiency.
Who Are We Looking For
Are you a detail-oriented team player with a passion for VoIP and UC&C? We are currently looking for a 3rd-level Technical Support Specialist who plays a key role in evaluating, troubleshooting, and quickly resolving technical concerns and questions related to our products. We're seeking a highly skilled and motivated individual to join our growing team in the DACH region (Germany, Austria, and Switzerland).
Where You’ll Be Based
The job can be done remotely from anywhere in Germany.
How you will make an impact
Respond to support queries by phone, email, chat, ticketing system Advise customers on the proper use of the product Work closely with partners and assist with large-scale deployments Integrate Wildix with third-party products Identify, analyze and troubleshoot technical issues to provide help in a timely manner Work in collaboration with other members of the Technical Support Team and help with bugs/improvements Manage tickets using Salesforce Service Cloud, OTRS, and JIRA Offer technical advice for pre-sales queries Train partner engineers on Wildix products Develop complex technical solutions Be ready for occasional travels and attending on-site events in the D/A/CH region Native German speaker, good English spoken and written communication What You Bring to the Team
3-5 years of experience working with VoIP PBX systems and Unified Communications Expert-level knowledge of VoIP protocols Proficiency in troubleshooting and analyzing call flows using Wireshark and other network analysis tools Solid understanding of network technologies Good knowledge of Linux OS Knowledge of virtualisation technologies (HyperV, VMware) Experience with Microsoft Windows Server and Microsoft 365 Knowledge of Telecommunications standards DECT / SIP / ISDN / Analog Excellent communication, technical, and analytical skills Dedication and commitment to teamwork Why You Will Love It Here
The possibility to join the fastest-growing, most talent-driven company in Unified Communications A philosophy of trust and a shared vision of excellence Training and support to empower your professional growth and success We're an Apple Powered Team. We will provide you with a MacBook Pro to accelerate your productivity We offer competitive compensation and benefits Hiring Process
Discovery Interview with Talent Acquisition Specialist (30 minutes) Technical Interview with the Head of DE Support and (45-60 minutes) to dive deeper into your hard skills Final call with the Global Support Manager (30 minutes) Ready for this challenge? Please get in touch with our recruiter: Anastasia Artemchuk ,
