Aktuelle Jobs im Zusammenhang mit B2C Customer Success Manager - Munich - Carly
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Customer Success Manager
vor 20 Stunden
Munich, Deutschland Impala Search VollzeitCustomer Success ManagerLocation: MunichWe are proud to be working with an innovative client who keeps the world of machinery moving by transforming the service supply chain of machine manufacturers into a seamless data ecosystem. They are at the forefront of Industry 4.0, utilising cloud computing, IoT, and big data to build powerful enterprise SaaS...
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Customer Success Manager
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Munich, Deutschland WeEngage Group | B Corp VollzeitSenior Customer Success Manager - ESGLocation: Munich - hybrid working Salary: Up to €80,000 salary plus bonusBusiness: ESG SaaSLanguage: English and German are essentialAre you passionate about sustainability and ready to make a significant impact in the ESG (environment, social & governance) space? Our client, an innovative and rapidly growing ESG...
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Customer Success Manager
vor 4 Wochen
Munich, Bayern, Deutschland Moovster VollzeitWe are seeking a highly organized and efficient Customer Success Manager to join our team at Moovster. In this role, you will be responsible for driving our customer success experience and ensuring that our customers are happy with our services.Key ResponsibilitiesYou will consult customers via our help center and support them in the whole process of our...
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Werkstudent in Customer Success Operations
vor 6 Monaten
Munich, Deutschland Delicious Data GmbH VollzeitAls Werkstudent\*in Customer Success Operations Associate (m/w/d) arbeitest du eng mit dem Leiter unseres Customer Success Teams zusammen und unterstützt bei der Optimierung und Skalierung unserer Customer Success Prozesse. Aufgaben - Unterstützung bei der Implementierung von Optimierungsmaßnahmen in unseren Customer Success Prozessen, um Effizienz,...
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Customer Success Manager
vor 2 Monaten
Munich, Deutschland Noerr Solutions | Digital Recruitment VollzeitCustomer Success Manager (m/w/d) gesucht! Unser Kunde, ein dynamisches und schnell wachsendes Saas-Unternehmen aus dem AI Bereich, sucht ab sofort Verstärkung im Customer Success Management am Standort München. Du hast Lust, die AI Software-Plattform des Unternehmens auf das nächste Level zu heben und dabei die bestmögliche Customer-Experience zu...
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Customer Success Manager
vor 2 Monaten
Munich, Deutschland Noerr Solutions | Digital Recruitment VollzeitCustomer Success Manager (m/w/d) gesucht! Unser Kunde, ein dynamisches und schnell wachsendes Saas-Unternehmen aus dem AI Bereich, sucht ab sofort Verstärkung im Customer Success Management am Standort München. Du hast Lust, die AI Software-Plattform des Unternehmens auf das nächste Level zu heben und dabei die bestmögliche Customer-Experience zu...
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Munich, Bayern, Deutschland Buah GmbH VollzeitÜber UnsBuah GmbH ist ein dynamisches Startup mit Herz, Know-how und Leidenschaft. Als Top 26 der deutschen Start-ups haben wir unsere Mission klar definiert: Begeisterungsmomente zu schaffen. Wir erreichen das durch innovative Produkte im Bereich Healthy Snacks und unsere Qualität als Arbeitgeber.Dein Beitrag zur ErfolgsgeschichteAls Customer Success...
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Director, Customer Success Dach
vor 7 Monaten
Munich, Deutschland Workday VollzeitYour work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our...
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Working Student Customer Success
vor 12 Stunden
Munich, Deutschland ParkDepot GmbH Vollzeit**THE ROLE** Als Working Student Customer Success (m/w/d) bist du ein wichtiger Bestandteil unseres Customer Success Teams, dessen zentraler Erfolgsfaktor die langfristige Zufriedenheit unserer Kunden ist. **YOUR MISSION** - **Onboarding**: Du unterstützt unsere Customer Success Manager im Onboarding neuer B2B-Kunden und in der kontinuierlichen...
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Customer Success Executive
vor 6 Stunden
Munich Metropolitan Area, Deutschland Grafham Walbancke VollzeitGrow Your Career: Become an Account ManagerExperience: PPM/SPMPackage: €60-80k base + OTEStep Up Your CareerThis is a fantastic opportunity for someone with a background in Customer Success or Support who is ready to take the next step into Account Management. If you have worked closely with customers to deliver value and are now eager to drive deeper...
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Team Lead, Customer Success Management
vor 7 Monaten
Munich, Deutschland Mapp Digital VollzeitWe are looking for an engaged and experienced Team Lead for our Customer Success Management (CSM) team. In this role, you will be responsible for leading and developing a team of CSMs with a focus on revenue growth, license renewals, and customer retention. You excel in a data-driven approach, demonstrate empathy in dealing with your team and customers, and...
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Head of Customer Success
vor 6 Monaten
Munich, Deutschland 42watt Vollzeit**Lerne Dein Team Kennen**: Als Head of Customer Success Management wirst Du die Leitung unseres Customer Success Management Teams übernehmen. Dieses Team besteht aus verschiedenen Rollen, darunter 1st Level Support, Sales, Customer Success und Key Account Management. Deine Hauptaufgabe besteht darin, das Customer Success Management effizient zu gestalten,...
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Werkstudent (W/m/d) Im Customer Success 16€/h
vor 6 Monaten
Munich, Deutschland Locaboo VollzeitWusstest du, dass öffentliche Gebäude wie Sportstätten, Kultur - und Veranstaltungsbereiche, Bürgerhäuser in Deutschland über ihre gesamte Lebenszeit bis zu 90% ungenutzt bleiben? Alles andere als ressourcenschonend. Mit unserer SaaS Software können Städte, Kommunen & Gemeinden ihre Räume, Sportplätze oder Veranstaltungsflächen digital verwalten...
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Customer Success Working Student
vor 7 Monaten
Munich, Deutschland LeanIX Jobs VollzeitLeanIX, an SAP Company enables organisations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 1200+ customers with Enterprise Architecture Management. We are looking for a **Customer Success Working Student **to join our growing team and support our Customer Success Team in guiding customers...
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> Customer Success
vor 7 Monaten
Munich, Deutschland Moovster VollzeitJoin our movement and vision for cities without traffic jams, less CO2 and therefore better air and quality of life for everyone by creating a new mobility experience to support a sustainable lifestyle! You love to make our B2B and B2C Customers happy? You are an organized and efficient team player, eager to be responsible for administrative duties and...
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> Customer Success
vor 7 Monaten
Munich, Deutschland Moovster VollzeitJoin our movement and vision for cities without traffic jams, less CO2 and therefore better air and quality of life for everyone by creating a new mobility experience to support a sustainable lifestyle! You love to make our B2B and B2C Customers happy? You are an organized and efficient team player, eager to be responsible for administrative duties and...
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[test] B2B Saas Customer Success Specialist
vor 7 Monaten
Munich, Deutschland [Test] Jobstream Company Vollzeit**Company description**: Join an innovative and rapidly growing B2B SaaS company that is revolutionizing the way businesses in the DACH region manage their operations. At example GmbH, we are dedicated to providing cutting-edge software solutions that empower organizations to streamline their processes, increase productivity, and drive sustainable growth....
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Customer Success Ambassador
vor 4 Wochen
Munich, Bayern, Deutschland Moovster VollzeitAbout MoovsterWe are a highly motivated multicultural team with a passion for technology, mobility and a modern, sustainable lifestyle. Our goal is to create an outstanding customer experience by using data and customer insights as the basis of all our decisions.As part of our team, you will be working closely with our core team to drive customer success and...
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Head of Customer Success
vor 7 Monaten
Munich, Deutschland ParkDepot GmbH Vollzeit**Your new role**: Bist du bereit, uns auf einem spannenden Roadtrip zu begleiten? Wir sind ein aufstrebendes Startup und haben uns zum Ziel gesetzt, das Parkraummanagement auf den Kopf zu stellen. Mit unserer innovativen Technologie sind wir bereit, die Mobilität zu transformieren und neue Wege zu eröffnen. Stell dir vor, du bist maßgeblich für unser...
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Customer Success Manager
vor 3 Monaten
Munich, Deutschland Secfix VollzeitRemote (+/- 2hrs from Germany GMT+1). C2 German Language is essential Our customers are at the heart of everything we do at Secfix and we’re looking for a star player to support customers from the DACH region. You’ll manage the customer lifecycle from day 1, going the extra mile to ensure they receive the highest level of support. You’ll thrive in a...
B2C Customer Success Manager
vor 2 Monaten
As the B2C Customer Success Manager, your mission is to lead a dynamic transformation in customer satisfaction. Utilizing data-driven strategies, you'll streamline workflows, optimize customer support processes, and champion a culture of continuous improvement. Your expertise will set new benchmarks in customer success excellence and the Carly customer journey overall.
Tasks- Collaborating with various internal teams, including Marketing and Automotive, to foster a seamless and efficient workflow, ensuring an elevated customer experience.
- Utilizing data-driven insights to make well-informed decisions, constantly evaluating customer success performance against established benchmarks.
- Developing and executing strategies to reduce costs in customer success processes, while also maintaining close oversight of all customer-related communication journeys esp. advanced technical customer support, internal and external.
- Proactively identifying and addressing potential customer success risks to safeguard and enhance performance & reputation.
- Diligently maintaining records and delivering comprehensive reports to lead management concerning customer success changes and advancements.
- Assuming responsibility for customer-centric processes and employing technology quality key performance indicators (KPIs) to enhance the overall customer experience.
- You have 2+ years of proven experience in a Customer Success role or a similar Operations-facing position.
- You enjoy providing valuable feedback to your team, adjusting your work based on quarterly feedback, and actively pursuing additional insights for personal and team development.
- You excel at juggling a busy workload, supporting and guiding other team members to keep things running smoothly.
- You take an active role in projects, guide your peers, and eagerly tackle problems, always seeking ways to improve and grow.
- You are a team player, who respects and contributes to fostering a positive work environment while agilely handling challenges.
- You are fluent in English; German is a nice-to-have.
- An inclusive company culture and extremely motivated people
- High impact and responsibility in a very successful and fast-growing company and brand
- Strong management team with proven track record in successful startups to learn from
- A competitive compensation and 100% fully supported company equipment
- A high learning curve with all the possibilities for personal growth and professional development
- No walls, no limits, no bureaucracy just unlimited potential
- The nicest and most international team in the stylish brand-new office, in the heart of Munich with an amazing view on the Alps
- To learn more about our vibrant company culture feel free to visit our Career & Culture page.
