Trainee in Client Data and E-CRM

vor 2 Monaten


Munich, Bayern, Deutschland Richemont Vollzeit

We are looking for a Trainee in Client Data and E-CRM for 12 months

Your Role:

E-CRM

  • Create specific E-CRM campaigns to support the local business needs (ex: emailings).
  • Emails: End-to-end campaign including CSV build, targeting, proofing, testing, delivery and reporting.
  • Monitor the results of the CRM actions and share bi-monthly reports on main KPIs. Experience in Looker desirable.
  • Work closely with Marketing and Commercial teams to deliver a strong CRM activation plan that drives our strategic business priorities.

CLIENT DATA

  • Support with the analysis of the client segmentation as well as audience / users KPIs to provide actionable insights to commercial, marketing & communication departments.
  • Identify business opportunities among the client segments and be able to propose new activation ideas according to local needs. Creative thinking desirable.
  • Build event reports in collaboration with the Events and Arts & Cultural teams.
  • Build reports on new competition's trends and new client behaviour.
  • Support all teams with their data knowledge.

Your qualification profile:

  • Completed studies in business or a comparable degree as well as initial practical experience in the field of Business Analytics and/or CRM.
  • Strong Analytical skills.
  • Affinity and enthusiasm to familiarize yourself with new complex tasks.
  • A hands-on personality who is flexible to take on different tasks and go the extra mile.
  • Confident written and spoken German (C1) and English (C1).
  • Very good MS Office skills (MS Word, Excel, PowerPoint).
  • Knowledge in Looker is a plus.


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