Head of Client Relations

vor 3 Wochen

Munich, Bayern, Deutschland VML South Africa Vollzeit

About VML South Africa: We stand at the forefront of innovation and advancement in a rapidly changing landscape. Our legacy is built on decades of collective expertise, where creativity intertwines with technology, and diverse viewpoints spark inspiration. Following the merger of VMLY&R and Wunderman Thompson, we have established a new trajectory as a growth partner that embodies the essence of a creative agency, consultancy, and technology leader.

Our Global Presence: Our international family consists of over 30,000 professionals across more than 150 offices in 64 markets, each contributing to a culture that cherishes connection, inclusivity, and the strength of diversity. Our proficiency covers the entire customer journey, providing profound insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver comprehensive solutions that culminate in groundbreaking work.

Who We Seek:

As a Client Service Director at VML South Africa, you will be pivotal in bridging our global clients, internal teams, and partner networks. Your mission will be to unite these stakeholders to help our clients realize their business goals while expanding our service impact and presence within the account. You will achieve this by advising clients on their marketing and communications landscape while creating, selling, delivering, and managing top-tier marketing and communications solutions to foster revenue growth.

Your Responsibilities:
  • Grasping client objectives and challenges while identifying opportunities in collaboration with your core team partners.
  • Transforming opportunities into sales to maximize client revenue and service footprint.
  • Establishing a core set of KPIs for engagement on your client portfolios and ensuring accounts are strategically planned and forecasted.
  • Mentoring and developing team members through coaching and career advancement.
  • Working closely with your Delivery Lead partner to ensure efficient and profitable service delivery.
Qualifications Required:
  • A minimum of 7 years of experience managing clients in an agency setting.
  • A proven track record of driving growth within client accounts across various service dimensions.
  • Direct responsibility for revenue and gross margin performance in a professional services environment.
  • A comprehensive understanding of marketing and communications service delivery.
  • Experience across diverse modern marketing domains, including brand and advertising campaigns, martech/platforms, CRM, and social media.
  • Ability to translate strategic business objectives into actionable plans and effectively communicate these to all levels of client organizations and internally to your team.
  • Strong general account management and client service capabilities.
  • Adept at coaching, motivating, and developing a team.
What We Offer:
  • Engagement and inspiration within one of the leading global digital agency networks.
  • An international, multicultural, and diverse workforce.
  • Flexible working arrangements.
  • Company-sponsored cycling program.
  • Access to wellness programs.
  • Voluntary contributions to the company pension scheme.
  • Opportunities for ongoing professional and personal development.
  • Central location with excellent public transport links.
  • Part of the WPP Network, providing further training and career advancement opportunities.

At VML South Africa, we are dedicated to nurturing an inclusive work environment that is both fulfilling and career-enhancing. Our initiatives focused on Inclusion, Equity, and Belonging, along with the VML Foundation, reflect our commitment to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization—creators, doers, innovators, makers, and thinkers—who drive not just marketing, but meaningful experiences that resonate in every action and interaction.

  • Head of Travel Public Relations

    vor 3 Wochen

    Munich, Bayern, Deutschland Euro London Appointments Vollzeit

    About the CompanyOur client is a dynamic, international Public Relations agency renowned for its expertise across various sectors. With a rapidly expanding office in Munich, they are on the lookout for passionate leaders to enhance their Travel team.Role OverviewThis position offers an ideal mix of client engagement, team leadership, and the opportunity to...

  • Client Relations Specialist

    vor 3 Wochen

    Munich, Bayern, Deutschland Personalberatung ANGEHEUERT GmbH Vollzeit

    Become a part of our team as a Client Relations SpecialistJoin a pioneering Deep-Tech organization that is transforming the logistics and industrial automation sector. Our client, a spinoff of a major automotive group, is at the forefront of developing innovative solutions.By harnessing advanced robotics and intelligent fleet management, they streamline...

  • Director of Client Relations

    vor 3 Wochen

    Munich, Bayern, Deutschland Goldmarie & Friends GmbH Vollzeit

    Goldmarie & Friends GmbH is seeking a dedicated and skilled professional to fill the role of Head of Client Engagement & Digital Innovation.As a frontrunner in the development, execution, and oversight of B2C and B2B customer loyalty initiatives, referral marketing strategies, and promotional campaigns, Goldmarie & Friends has been a significant contributor...

  • Director of Client Relations

    vor 3 Wochen

    Munich, Bayern, Deutschland Goldmarie & Friends GmbH Vollzeit

    Goldmarie & Friends GmbH is seeking a dedicated and skilled professional to take on the role of Head of Client Engagement & Digital Innovation.As a leader in the development, execution, and oversight of B2C and B2B customer loyalty initiatives, referral marketing strategies, and promotional campaigns, we have built a strong reputation over the past twenty...

  • Director of Client Relations

    vor 3 Wochen

    Munich, Bayern, Deutschland Goldmarie & Friends GmbH Vollzeit

    Goldmarie & Friends GmbH is seeking a dedicated and skilled professional for the role of Head of Client Engagement & Digital Innovation.As a frontrunner in the development, execution, and oversight of B2C and B2B customer loyalty initiatives, referral marketing, and promotional campaigns, Goldmarie & Friends has over 20 years of expertise. We have positioned...

  • Client Relations Specialist

    vor 3 Wochen

    Munich, Bayern, Deutschland World Courier (Deutschland) GmbH Vollzeit

    Our personnel are the cornerstone of our operations. At our organization, we are committed to fostering healthier outcomes, and each individual plays a vital role in achieving this mission. If you aspire to contribute to the forefront of health, consider joining our forward-thinking enterprise and assist us in enhancing the well-being of individuals and...

  • Director of Client Relations

    vor 3 Wochen

    Munich, Bayern, Deutschland Goldmarie & Friends GmbH Vollzeit

    Goldmarie & Friends GmbH is seeking a dedicated and skilled professional to fill the role of Head of Client Engagement & Digital Innovation.As a leader in the development and management of both B2C and B2B customer loyalty initiatives, referral marketing, and promotional strategies, Goldmarie & Friends has built a strong reputation over the past two decades....

  • Client Relations Coordinator

    vor 3 Wochen

    Munich, Bayern, Deutschland KJ Talent & Partners Vollzeit

    KJ Talent & Partners is collaborating exclusively with E.L.F. BEAUTY, a renowned beauty enterprise that challenges conventional industry standards, influences culture, and fosters community through positivity, inclusivity, and accessibility.Our client is deeply committed to ethical, cruelty-free beauty, which has driven the success of their diverse brand...

  • Client Relations Specialist

    vor 3 Wochen

    Munich, Bayern, Deutschland Ipsos Vollzeit

    Role Overview:We are seeking a dedicated professional to excel in client relations within the pharmaceutical industry.Key Responsibilities:Drive the sales strategy and fulfill organizational objectives in the pharmaceutical domain.Oversee client services and act as the organization's representative in external engagements.Offer strategic counsel to clients...

  • Client Relations Specialist

    vor 3 Wochen

    Munich, Bayern, Deutschland Ipsos Vollzeit

    Role Overview:We are seeking a dedicated professional to excel in client relations within the pharmaceutical industry.Key Responsibilities:Drive the sales initiatives and fulfill organizational objectives in the pharmaceutical domain.Oversee client services and act as the external representative of the organization.Offer strategic counsel to clients while...

  • Client Relations Analyst, Munich

    vor 3 Wochen

    Munich, Bayern, Deutschland PIMCO Vollzeit

    PIMCO - Client Relations Analyst RolePIMCO stands as a premier entity in active fixed income, showcasing proficiency in both public and private market sectors. Our mission is to strategically allocate clients' investments across fixed income and credit avenues, utilizing our extensive knowledge of debt markets. Our robust capital foundation and established...

  • Client Relations Specialist

    vor 3 Wochen

    Munich, Bayern, Deutschland Proprio Development GmbH Vollzeit

    Proprio Development GmbH is in search of a talented Client Relations Specialist with outstanding proficiency in the English language to become a part of our vibrant and expanding team.Important: Candidates must reside within the following time zones (please refrain from applying if you do not meet this criterion):(1) UTC -9, -8, -7, -6, -5, -4 OR(2) UTC +7,...

  • Client Relations Specialist

    vor 3 Wochen

    Munich, Bayern, Deutschland EQS Group Vollzeit

    OVERVIEW Are you a skilled professional with a passion for international regulatory services? We are seeking a dedicated individual who excels in delivering comprehensive solutions to clients. If you have a strong background in the capital markets and experience in B2B customer support, we invite you to explore this opportunity to support our clients in...

  • Client Relations Specialist

    vor 3 Wochen

    Munich, Bayern, Deutschland SACLÀB GmbH Vollzeit

    About the RoleAre you enthusiastic about the world of luxury fashion? Join SACLÀB as a Client Relations Specialist and contribute to our Sales team in delivering an exceptional client experience. At SACLÀB, our mission is to enhance our visibility in the luxury market.We are looking for a dedicated and proactive individual who is eager to foster strong...

  • Client Relations Specialist

    vor 3 Wochen

    Munich, Bayern, Deutschland Ipsos Vollzeit

    Position Overview:We are seeking a dedicated professional to enhance our client relations and drive business growth in the pharmaceutical industry.Key Responsibilities:Oversee the sales cycle and contribute to achieving organizational objectives.Facilitate client services and act as the organization's representative.Offer strategic insights to clients while...

  • Head of Public Relations

    vor 3 Wochen

    Munich, Bayern, Deutschland Sky Deutschland GmbH Vollzeit

    Director of Public Relations - Entertainment & CinemaSky Deutschland GmbH is seeking a Director of Public Relations to spearhead our public relations initiatives within the entertainment and cinema sectors, with a strong emphasis on our OTT offering, WOW. In this pivotal role, you will be tasked with crafting and executing comprehensive PR strategies,...

  • Director of Sales

    vor 3 Wochen

    Munich, Bayern, Deutschland ATOSS Software SE Vollzeit

    Become a part of ATOSS SOFTWARE SE as the Director of Sales - Existing Client Relations to enhance revenue streams and foster customer loyalty. Work in conjunction with diverse teams to optimize sales prospects and oversee multiple key account management teams. Revitalize existing customer engagement teams and implement strategic initiatives to elevate...

  • Head of Public Relations

    vor 3 Wochen

    Munich, Bayern, Deutschland Sky Deutschland GmbH Vollzeit

    Director of Public Relations - Entertainment & CinemaSky Deutschland GmbH is seeking a **Director of Public Relations** to spearhead our communication strategies within the entertainment and cinema sectors, particularly emphasizing our OTT platform, WOW. This pivotal role requires a visionary leader who will design and execute comprehensive PR initiatives,...

  • Head of Public Relations

    vor 3 Wochen

    Munich, Bayern, Deutschland Sky Deutschland GmbH Vollzeit

    Director of Public Relations - Entertainment & CinemaSky Deutschland GmbH is seeking a Director of Public Relations to spearhead our PR initiatives within the entertainment and cinema sectors, particularly emphasizing our OTT platform, WOW. In this pivotal role, you will be tasked with crafting and executing comprehensive PR strategies, overseeing external...

  • Head of Public Relations

    vor 3 Wochen

    Munich, Bayern, Deutschland Sky Deutschland GmbH Vollzeit

    Director of Public Relations - Entertainment & CinemaSky Deutschland GmbH is seeking a **Director of Public Relations** to spearhead our PR initiatives within the entertainment and cinema sectors, with a specific emphasis on our OTT platform, WOW. In this pivotal role, you will be tasked with crafting and executing comprehensive PR strategies, overseeing...